This is the first time that I have every written a review on a resort because I am typical very easy to please. I always read reviews and think that people are just too critical and expect too much from a resort. This time I am writing a review because I feel that this resort is nice but there are definitely certain things that if we knew beforehand would have made our trip ALOT better....
The good things:
BEAUTIFUL RESORT & BEACH: The resort is beautiful as is the beach. The pool is really nice and very clean. There is a wonderful swim up bar at the pool as well.
The rooms are very clean and each have thier own private balconies which is great. The maids do a wonderful job turning over your rooms.
FOOD: The food was very good. Definitely better than most all-inclusive places. The waitstaff is also very friendly and attentive.
ENTERTAINMENT: We are a family with age ranges in our late 20's & 50's/60's. The lobby bar was really nice and offered music/dancing which we all enjoyed. At night, the younger people in our group enjoyed the live entertainment as well as the disco. (Although the disco was s slightly younger crowd, it was still fun nonetheless). The men in our group also played golf at one of the nearby courses and said it was in unbelievably good shape.
SPA: I had a 50 minute massage at the Bahia Spa. It was great. I would highly suggest the one with the bamboo sticks. Plus, it only costs $69 which I felt was $$ well spent. Reservations need to be made a day or so in advance so I would advise doing it in the begining of your stay.
The bad things:
NOT GROUP FRIENDLY: Do not travel to this hotel if you are travelling in a group of 4 or more!!! Trust me. We had a group of 12 and we were unable to get dinner reservation at any of the Ambar restaurants. We tried the minute we got there to make reservation and were told they were completely booked the whole time. We even offered to split up into 2 groups of 6 or groups of 4. The hotel would not even consider it for any of the nights of our stay. We had to eat at the restaurants at the other parts of the resort, all of which were good but kind of far away and not adults only. (there were ALOT of kids) TIp: We heard a woman at the bar saying that she emailed the hotel before her arrival and made all of her dinner reservations...may be something that would save a lot of stress once you get there.
POOR MANAGEMENT/FRONT DESK: Warning!!! Several people at this hotel will be told that the hotel is overbooked and that they do not have any rooms left in the Ambar section of the hotel. Management will then tell you that you are going to be in a room at another part of the hotel and will be able to switch rooms at 12 noon the next day. They will also comp you $100 per couple for the trouble. Doesn't sound so bad, right? Well, be aware that at 12noon the next day, your new rooms will not yet be ready but they will deactivate the keys to your old room and won't let you back in without an escort from the hotel!! So basically if you need to go back a room from 12-3pm, you can't. Plus, they tell you to bring your towel back to your room or they will charge you $20. So, in the middle of our first day on vacation, we had to sit in the lobby for an hour while our rooms got straightened out...then you are expected to move your own luggage once the escort can bring you to your old room.
Also, in order to get the $100 they promise you, you must give them a copy of your passport plus sign a release that you are "completely satisfied" with the money. We heard at least 4 other couples saying the same thing happened to them.
TRANSPORTATION: We arranged with the hotel to have a hotel tram pick us up at the Ambar part of the resort and bring us to the main area of the resort (where we were getting our bus to the airport). We arranged for the pickup from the lobby at 11:00am. At 11:40, a tram finally showed up big enough for only 6 people. Took another 10 minutes for another tram to get the rest of the party.
- Official Description (provided by the hotel):
- Facilities and services 2 pool Sun terrace with sun umbrellas and loungers Relaxation zone with Bali beds Outdoor Jacuzzi BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, multi-sports court Water activity centre Motorised water sports (additionalcharge) WiFi access in the lobby (free) and in rooms (additional charge) Entertainment amphitheatre Wedding gazebo 1 buffetrestaurant 3 speciality restaurants 4 bars 1 snack- bar Gazebo de bodas Smokers' lounge with bar service (cigar menu with additional charge) Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms 528 Deluxe Junior Suites Room facilities: King size bed or two full size beds Ceiling fan Air conditioning Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer Bathrobe and slippers Don Pablo Collection amenities Direct phone line (additional charge for external calls) Alarm clock with iPod docking station Flat screen TV Coffee-making machine Minibar Safe Butler service 24 hour room service Evening turndown service Pillow menu 2 disabled rooms for a maximum of 3 adults Prime location right on the sea front Exclusive lake-style pool Aroma menu WiFi (additional charge) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more less
- Reservation Options:
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- Also Known As:
- Gran Bahia Principe Ambar Hotel Punta Cana