My wife and I dined at the golden bear lodge after an amazing round of golf at the nearby Punta Espada golf course. It was obvious that the servers had little to no training from management. We were seated by a hostess who appeared like it was her first hour on the job. We then waited 10 minutes with no acknowledgement until even after I got up to get my own menu and wine list. When the waiter finally took our order, he seemed overwhelmed, despite only 2 other couples in the place. Fortunately, we noticed he brought over the wrong bottle of wine and he was able to get the right one before opening the wrong one. Our arugula salads had promise, but were overshadowed by the dry, overlooked fish that we sent back and got the shrimp with a side dish of overcooked vegetables. The servers were apologetic, but for us a thumbs down and a shame on restaurant management for being inconsistent with the upscale image. Jack would not be proud.
- Official Description (provided by the hotel):
- Xeliter Golden Bear Lodge is located on the shores of the Caribbean Sea in Punta Cana, Dominican Republic. It features a concierge service A flat-screen TV, iPod docking station, and CD/DVD player are included in all condos at Xeliter Golden Bear Lodge. The rooms are stylishly decorated in tropical colors and also boast a microwave and a minibar. Golden Bear Lodge features Jack Nicklaus Signature Course Punta Espada. Punta Cana International Airport is 16 km from Xeliter Golden Bear Lodge. The San Juan Shopping Center is 23 km away. ... more less
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- Also Known As:
- Golden Bear Lodge Cap Cana Hotel Punta Cana