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“Perfect beach”

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Barcelo Bavaro Beach - Adults Only
Ranked #22 of 112 Hotels in Punta Cana
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 25 July 2014

Perfect location, rooms are awful, food not so nice, custumer service its very good , the price is right, i Came 5 years before and the hotel its completely changed for good the restaurants Well incredible specially the seafood restaurant, but its too difficult to book a reservation, its a Shame

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Caronav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director Sandy P, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this reviewResponded 26 July 2014

Dear guest,

First of all, thank you very much for your visit in Barceló Bavaro Beach and posting this review online.

We appreciate your nice comments and valuation overall. We are very glad to know that you have enjoyed your stay with us and have appreciated our beautiful beach, the accommodation and high quality service in several departments.

On behalf of the Barceló Bavaro Beach team thank you for your visit and we do hope to have you back pretty soon to please you once more.

Regards,

Sandy Pfeil
Director

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2,511 - 2,517 of 7,892 reviews

Reviewed 24 July 2014

My wife and I spent 5 days at Barceló Bavaro beach in July and I have to say it was one of the best times I've had on vacation EVER! The staff were fantastic (with a special shout out to Anny, Jasmin, Ana H and Indira from the Premium club!) and very courteous. There was loads to do, from pool and beach aerobics to dancing lessons and evening programs, it was an excellent vacation.

I loved the room, it was beachfront and I easily spent a couple hours a day drinking Rum and cokes (thanks for the bottle in the room!!) and reading. The beach itself was beautiful and kept very clean and the water was awesome!

Restaurants were also nice with our favorite 'ambiance' being at La Brisa while our favorite meal was at the Japanese restaurant at the sister resort, a short and pleasant stroll away. Breakfast and lunch in the buffet restaurant was also not bad and again, the staff there were excellent!

All in all, it was a great few days that I wish had lasted longer!

Room Tip: I'd go for the ocean view every time. It's so nice to start and end your day by looking out...
  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Dean F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director Sandy P, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this reviewResponded 26 July 2014

Dear guest,

Thank you very much for choosing us as your holiday destination and sharing your comments with the online community.

It is such a pleasure to know that we exceed your expectation overall. We feel very proud of our property and the team that is committed to provide a high level service in all departments.

We look forward to have you back for another terrific stay!!!

Cordially,

Sandy Pfeil
Director

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Reviewed 24 July 2014

My wife and myself have just returned from spending two weeks in the adult hotel section of this resort. Here are a list of the good and bad with some advice pre booking.

First the good.
This is an excellent location with beautiful white sandy beaches, I'd class the hotel as 4star. The staff are friendly and accommodating. The hotel is basically split into three areas, the adult only section, family section and golf section with accommodation in all areas. The pools are quiet along with the private beaches, there are a good choice of restaurants to suit everyone.

Now the bad points:
The standard room is called a superior room, look out for this if booking. We thought we were going to get a plush room as it's titles superior. It was big but just standard, nothing special. Also watch out for the pricing of the rooms, how they market these is not exactly what you get. There are three views; garden view, sea views and beach. All with various price levels. This is not clear on the website.
The buffet restaurants food is very repetitive and often look warm to cold. Beware of the lettuce, they wash it in local water which caught me out and I was I'll for four days. One important factor to us when we booked was the $2,000 credit to use in the hotel facilities as staten on their website (we booked via BA and it states the same). In reality what you receive at check-in is a coupon book with dollar offers for certain amenities, after investigation you shall find that to redeem these you have to actually spend more money for your spa treatment for instance. This is purely a marketing ploy and not a benefit to you so do not be fooled at the booking stage into thinking you can spend this credit at whatever amenity you like. You can't.
The wifi is poor and very weak in certain areas of the hotel. Purchase a week allowance, it's the best value.
The staff mainly do not have a great understanding of English, particularly in the restaurants when you try to order certain dishes. I had to cancel one meal in the Mexican restaurant because the waiter got my order wrong three times.
The room cleaning is not to the standard you would expect of a 4star hotel.

Overall we were fairly happy with our stay, this was purely down to location. The main two items that spoiled it for us was the room category and $2,000 credit issue.

We would go back however now we know what to expect.

I hope this honest overview is of help.

Stayed: July 2014, travelled as a couple
12  Thank awhite6000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director Sandy P, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this reviewResponded 25 July 2014

Dear guest,

We thank you for choosing Barceló Bávaro Beach for your holidays and for sharing your experience with the online community and give us your feedback.

I have read thoroughly your comments because they are very important for us as a responsible and professional hotel chain. On behalf of all our team, we would to extend our most sincere apologies for any difficulties you may have experience during your stay.

For us it is very important the experience our guest have about their stay with us. Now we have occupancy of 95% and 90% have customers who are happy with our services. I accept your feedback for continuous improvement in a future stay.

With regards to resort credits, this is a gift that makes the hotel to our customers so you can get different discounts on various services in the complex, so to decide whether to use it.

We hope to give us the opportunity to provide the care and quality you deserve at a future visit. We remain at your entire disposition for any assistance you might need before your visit.

As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.

Warm regards,

Sandy Pfeil
Director

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Reviewed 24 July 2014

I recently stay with my wife at the Adult Only side of Barcelo Bavaro - All Inclusive. We had a great time while there. We had booked our trip through Travelocity since this was our first visit to the Domincan Republic. When we arrived it was a little confusing and we were herded into lines in the airport to pay our entrance fee and handed in our immigration slips. Upon going to where our transportation was we were met by a very nice gentleman who took our confirmation number and proceeded to get us hooked up with our ride. It was a short drive to the hotel.

We had read a lot of reviews on the hotel with more positives than negatives. So here is the version of someone who spends about 10% of their total time in their room. I go to be out on the beach.

Upon arriving at the hotel, we were greeted with a drink as we checked in. Our entire check in process took a total of 10 minutes from start to finish. We then proceeded to the guest services and lined up our restaurants for the week. These do book up fast but we got in to all we wanted. some nights we had to go earlier like around 6:30 but that was fine with us. All throughout the people were extremely friendly and helpful. My wife and I only speak a few Spanish words and primarily they are hello's and goodbyes. We traveled the week and went on excursions with no problems. We just needed to pay a little more attention to what was being said in Spanish but the people always gave us the Readers Digest English version. It was kinda nice as it forced me to pick up a little of the language along the way.

I had booked a ocean view room, but were surprised to find myself in an ocean front room. It was a decent enough room and yeah, the bathroom itself could use a little upgrade but it is not bad at all. Didnt complain at all about getting a little lucky on that one. We opened our patio doors and were completely amazed at the beauty of the beach. I can see why it has been rated as one of the best. The scene is just remarkable. I know we were in the lower travel season so we never had a problem getting a chair at the beach throughout the trip.

Drinks are not top shelf liquor and I like anyone can appreciate top shelf, but the drinks were fine. We experimented with a lot of different drinks to see the ones we liked and our hands were never empty for more than a couple minutes before a waitress would come around and ask us what we wanted. Great service each and every day. Oh and we did take Bubba Mugs which ended up being an excellent idea. It cut down on the trips to the bar from the beach.

Food, I have heard everything from top to bottom on this one. Yeah the buffets are buffets. Haven't found many that are not the same style food. There was a variety to choose from and the fruits were excellent. We did find that the buffet at the Palace Deluxe which all adult only members has access to seemed to have a larger selection so we found ourselves eating there for most of our lunches. It also was enclosed so if you wanted to cool off during lunch this was helpful.

Our dinners were all fine and well made. The only one we did not care for was the Italian one, not that it was bad , just not what we expected. The one thing i will say is no matter which restaurant we were at the people were friendly and helpful.

All in all, we loved our stay at this hotel. The people we met and hotel staff made our trip an enjoyable one. I would definitely go again.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director Sandy P, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this reviewResponded 26 July 2014

Dear guest,

First of all, I would like to thank you for your preference in selecting Barceló Bavaro Beach to spend your holidays, and giving us your feedback.

We would like to express our gratitude for your nice comments about our property and the staff. We will share this review in all departments.

I look forward to have the pleasure to welcome you again at your second home,

Warms regards,

Sandy Pfeil
Director

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Reviewed 24 July 2014

Everyone very polite & professional. The food was a lite different. Need flavored coffees. Overall excellent!!!!
Damely De Pena was very attentive and helpful, professional!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Pfig13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director Sandy P, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this reviewResponded 26 July 2014

Dear guest,

I feel highly honored to have been trusted to Barceló Bavaro Beach to spend your holidays. We are very glad to know that you have appreciated the excellent services and the beauty of our environment.

I look forward to have the pleasure to welcome you again at your second home, Barceló Bavaro Beach Resort

Best regards,

Sandy Pfeil
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

The bartender Jose Luis Pena makes the best drinks and great service. Definitely a plus and will visit again. The beautiful water and nice staff definitely made it worthwhile I can't wait to go back next time.

  • Stayed: July 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Thank S G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director Sandy P, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this reviewResponded 24 July 2014

Dear Guest,

Thank you for taking the time to leave such a thorough review of your recent stay with us. I went ahead and shared your remarks with our entire team and especially Jose Luis Peña he humbled by your kind review.

Our team has been working diligently to make this opening a success, and it means a lot to hear of your appreciative remarks.

Best regards,

Sandy Pfeil
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

Barcelo Bavaro Beach in Punta Cana and Viva Travel in Miami are the greatest...
Great place to go to relax, have fun and enjoy good food and the best customer service....they don't have competition, they are the best...this is our second year and we are already planning to go next year...go and you'll go back, again and again....Viva Travel takes care of everything for you, here and Punta Cana as well, they'll make sure you'll have the best vacation ever...
I LOVE BARCELO AND VIVA TRAVEL....

Room Tip: All rooms are good
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Regina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director Sandy P, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this reviewResponded 24 July 2014

Dear guest,

You particularly mentioned aspects that are of great importance to us; We are glad you were able to enjoy each component of Barcelo Bavaro Beach experience.

On behalf of the entire team, we look forward to welcoming you back soon.

Sincerely,

Sandy Pfeil
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Barcelo Bavaro Beach - Adults Only

Address: Carretera Bavaro Km. 1, Punta Cana 23301, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Casino Hotel in Punta Cana
#19 Spa Hotel in Punta Cana
#20 Top resorts Hotel in Punta Cana
#21 On the Beach Hotel in Punta Cana
#22 Luxury Hotel in Punta Cana
#25 Romantic Hotel in Punta Cana
#30 Family Hotel in Punta Cana
Price Range: £138 - £391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Bavaro Beach - Adults Only 4*
Number of rooms: 589
Official Description (provided by the hotel):
The Barcelo Bavaro Beach - Adults Only*****hotel is located on one of the 10 best beaches in the world, in the Punta Cana area of the Dominican Republic. This dreamy hotel has reinvented itself after a complete renovation to become an exclusive hotel for adults only. The hotel offers first class rooms 80% of which are located right on the beachfront. This makes it the most perfect place for a romantic getaway. Enjoy the exquisite range of cuisine on offer at the hotel through the Barcelo All Inclusive Programme with its Caribbean Buffet, Chez Gourmet and La Brisa restaurants; 9 a-la-carte restaurant options: Chez Gourmet (international), La Brisa (Mediterranean), El Coral (fish and seafood), Santa Fe (meat), La Dolce Vita (Italian), Mexico Lindo (Mexican), La Fuente (Spanish), Kyoto (Japanese) and La Comedie (Gourmet - additional charge except for Club Premium guests). Visit the facilities where you can find different options to fill your days: football pitch, tennis court, swimming pool, golf course, water sports, wellness centre, theatre and casino. This exclusive resort set on a virgin beach welcomes you with a cocktail, spoils you with drinks by the pool and offers you a 45 minute hydrothermal circuit, per person once during your stay. There are also 2 massage beds in the pool area (at an additional charge). Staying at this hotel also grants guests access to the facilities of the Barcelo Bavaro Palace Deluxe, a hotel which shares some of its services and facilities. This hotel is one of the very few in the country that boasts the international BLUE FLAG for compliance with the standards required by the non-profit non-governmental organisation the Foundation for Environmental Education (FEE). Come and rediscover the marvels the Barcelo Bavaro Beach - Adults Only***** hotel has to offer! ... more   less 
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Also Known As:
Barcelo Bavaro Beach Hotel
Barcelo Bavaro Punta Cana
Barcelo Bavaro Beach Punta Cana
Bavaro Beach Hotel
Bavaro Beach Resort
Barcelo Punta Cana Resort
Barcelo Bavaro Beach Resort Punta Cana

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