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“Beautful and Relaxing”

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Barcelo Bavaro Beach - Adults Only
Ranked #26 of 111 Hotels in Punta Cana
Certificate of Excellence
GreenLeadersPlatinum level
A TripAdvisor Member
“Beautful and Relaxing”
Reviewed 19 August 2014 via mobile

It's our first time in D.R. and we're very happy. This whole hotel feels like a Spa, everything is relaxing and soothing. The employees are very helpful. We were offered a complementary breakfast in our room due to our anniversary.

Stayed August 2014, travelled with friends
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director Sandy P, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this review, 22 August 2014
Dear Guest,

Is a pleasure for me and the all team of Barceló Bavaro Beach that you chose us, hoping to have you here. We are grateful for all your comments and hope to see you at our hotel and make them feel a true paradise.

We are grateful for all your comments and hope to see you at our hotel and make them feel a true paradise.

Cordially,

Sandy Pfeil
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,351)
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Mineola
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 August 2014 via mobile

This is truely paradise. The view is amazing, the beach is right outside my door, and service is exceptional. From when we walked in the door Miguelina C. at the front desk welcomed us with a smile and answered all our questions. She was very hospitable. Afterwards we sat with Evelyn R. from guest services who greated us with hugs n kisses. She scheduled all of our dinner reservations and informed us about all the activities that were included with our stay. Every restaurant had superb staff. Our glasses were never empty and the food was delicious. Overall I died and went to heaven.

Stayed August 2014, travelled as a couple
Helpful?
4 Thank AggieBanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director Sandy P, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this review, 22 August 2014
Dear guest,

We thank you for trusting in Barceló Bávaro Beach for your holidays and for sharing your experience with the online community and give us your feedback.

Thanks for choosing us as a destination for you stay. For us is very important the experience our guest have about their stay with us. We are glad to know that every time you have stayed with us, you have been able to enjoy of many unique and memorable experiences due to the amazing staff, the high quality food and drinks and resort facilities.

We would like to express you how glad we are to read that your positive valuation about the beauty of our premises, the variety of our gastronomy and the excellent service of our staff.

Best Regards,

Sandy Pfeil
Director
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Cluj-Napoca, Romania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 August 2014 via mobile

We just arrived home after two weeks at Barcelo Bavaro Beach and we had a great experience. I have to mention we are not charter guests from the US. I find Travelman_dk's review very unfair to this resort!
Rooms are not the newest in design, true, but they are confortable, cool and the housekeeping staff kept everything clean and tidy. You can't keep up with the latest trends in interior design yearly or your resort will be in constant renovation.
The food comments are the most unfair. There was a wide variety of dishes for every taste at the buffets. If you don't serve such food even to your dog, you are probably filthy rich and could have spent some extra change for a luxurious resort and skip this one that you consider addressed to commoners. Oh and by the way, Chez Gourmet serves an excellent Chateuxbriand.

We had the beachboy experience on the Cote d'Azur and it doesn't come cheap at all...quite frankly a short walk to the bars (that were actually very close to the beach) doesn't hurt anyone, it actually does you very good!

As for the room mix-up, it can happen everywhere, even at Hilton or Marriot locations.

Overall the staff did their best to keep us happy and to enjoy our stay. The only thing that was a bit annoying was the fact that they don't really speak English. Ordering food and drinks, asking the maid to come later and such thinks were not a problem, but more difficult conversations were a bit complicated and needed a lot of gesticulations, as they couldn't really keep up with what we were saying. But then again, maybe it is time for us to learn Spanish, as it is a world language. One extra language didn't hurt anyone.

We had a lovely holiday at Barcelo Bavaro Beach, could relax and rest very well. As there are so many places to see in this world, I have a no return policy at the moment, but I would warmly recommend friends and family to go to Barcelo Bavaro Beach.

Stayed August 2014, travelled as a couple
Helpful?
3 Thank Alexandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director Sandy P, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this review, 18 August 2014
Dear Guest,

We do not know how to thank you for this kind of comments. It is a pleasure for all of us to hear that we were able to fulfill your expectations providing you an amazing vacation and the best holiday ever.

We would like to cater you once again at Dominican Republic and continue providing you very good vacations!

Cordially,

Sandy Pfeil
Director
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Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 13 August 2014 via mobile

We have stayed at this hotel for 6 nights (had booked for 7) but couldn't spend one more Night at this palace.

When we arrived at 17.00 the room was not ready - eventhough check-in was at 15.00. We requested a room with a kingsize bed - instead we received 2 seperate beds. Er did however get a room with a good partial seaview.

Food) the food at this place is extremely poor. You don't expect gourmet food at an AI, but we wouldn't even feed our dog with this. We found it so poor that we skipped eating for 2 nights.
Breakfast is ok - had an omelet station but overall this place is all about quantity over quality.
The best restaurant is Chez Gourmet but even that is pretty poor. It looks good though, the service is good at this place and the selection sounds nice - until you get the food served.

Service) almost non-existent - if you want a tiny bit of drinks service you have to stay at the pool.

Overall) this place is for charter guests from the U.S. Do not expect luxury. Do not expect service and certaintly do not expect decent food.

We wanted to stay here since we read that this was the best part of Bavaro beach. But sometimes location isn't everything.

Room) comfortable beds, nice balcony. Disgusting bathroom.

Only good thing about this hotel was the price (this is cheap so maybe you shouldn't expect much). However this has been a very bad experience and the worst we have had in Carribean.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank travelman_dk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director Sandy P, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this review, 16 August 2014
Dear Guest,

We thank you for choosing Barceló Bávaro Beach for your holidays and for sharing your experience with the online community and give us your feedback.

We would like to thank you for taking the time to bring your observations to our attention since, it is through communications of this nature that we are given an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us.

I have read thoroughly your comments because they are very important for us as a responsible and professional hotel chain. On behalf of all our team, we would to extend our most sincere apologies for any difficulties you may have experience during your stay. For us it is very important the experience our guest have about their stay with us. I accept your feedbacks for continuous improvement in a future stay.

Barceló and its team are working very hard to improve our service on the daily basis.

We hope you will be willing to give us the opportunity to welcome you once again to demonstrate you the commitment and quality of service we have exhibited through the years, and that way be able to change any negative perception you may have.

Kind regards,

Sandy Pfeil
Director


Best Regards,

Sandy Pfeil
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, California
1 review
Reviewed 13 August 2014

I had an all girls trip last week for my 40th...Punta Cana is so beautiful. The resort was amazing. Only two things kept it from 4 stars, the food and housekeeping. The food could definitely use some improvement. Please send your creative chefs around the world - it would be a huge investment with the various restaurants you have. I was also disappointed there were no local cuisine found. I had to go off site to get a taste and even that place was a bit touristy. :( Also, would have been nice to eat pool or beach side. :( But we can't bring food out of the restaurants. As for the housekeeping, she came on our 2nd day and replaced our beach towels for us while we were there. After that we didn't run into her and she would not replace our beach towels even though we left them with the other used towels. We would find them on our chairs - dirty. I had to finally seek her down and ask, not once but twice, to replace them. Oh...and drink service at the beach would have been nice too. But I guess that's why the chairs were plenty available.

But overall, this place was amazing. Most the of the staff was so nice. Miguel from the Caribe was especially nice. Thank you for the attention and my bday cake! Also, I came back to the room on my birthday and found a t-shirt and another cake! Thank you for the special attention from the hotel too!! The place is clean! I just loved my vacation in PC (even if the food was pretty bad).

  • Stayed August 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank ngoc21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director Sandy P, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this review, 16 August 2014
Dear Guest,

On behalf of the Barceló Bavaro Beach I wish to thank you for the opportunity you have given to us by staying in our Resort.

I am glad we have met the expectations of such a well experienced high end traveler like you; and very proud that working humbly and very hard, we can reach one of our goals, which is to make our guests, repeat guests.

I have taken note of your observation, be sure a follow up is taken on your notes. I am very sorry you had to go outside the hotel to find local food, let me inform you that we have two Dominicacan Buffet with only this food, besides that we are open to our customers to request us any food and is within our reach if we can prepare and cook it.

I invite you to an upcoming visit to enjoy our food in our Buffets Dominican and enjoy it our services.

Cordially,

Sandy Pfeil
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santiago de los Caballeros, Dominican Republic
1 review
Reviewed 13 August 2014

It was amazing i did not imagin it was going to be that perfect , i love the room, bathrom was ok , i went to a weding it was everything perfect , the staff was to nice especially JAIROL JACOBS , he treat me and my fiance like if we were on the honey moon, give us specialservice , im creazy to go back!!!!!!!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karrola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director Sandy P, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this review, 16 August 2014
Dear Guest,

Thank you so much for taking a couple of minutes to write about your experience at the Barceló Bavaro Beach with community tripadvisor.com.

The team would love to thank you for sharing this incredible experience with us and we would love to see you back soon!

Best Regards,

Sandy Pfeil
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 August 2014

we had a blast! it was our honeymoon and we stayed at the adult side where you have access to all the resort area. We really liked the Mexican restaurant and water and other activities were awesome. The water was so clear and all inclusive facility was reasonable.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank rinkpatel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director Sandy P, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this review, 16 August 2014
Dear Guest,

Thanks for your nice comments regards our Hotel in Comunity on line.

Is a pleasure for me and the all team of Barceló Bavaro Beach that you chose us, hoping to have you here. We are grateful for all your comments and hope to see you at our hotel and make them feel a true paradise.

I will like to thank you for highlighting out the excellent service of our friendly staff and also for pointing out the beauty of our grounds and our excellent gastronomy.

We will be honored to welcome you back. Do not hesitate to contact us prior your next visit.

Sincerely,

Sandy Pfeil
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Barcelo Bavaro Beach - Adults Only

Property: Barcelo Bavaro Beach - Adults Only
Address: Carretera Bavaro Km. 1, Punta Cana 23301, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Casino Hotel in Punta Cana
#22 Top resorts Hotel in Punta Cana
#23 Spa Hotel in Punta Cana
#24 On the Beach Hotel in Punta Cana
#25 Romantic Hotel in Punta Cana
#26 Luxury Hotel in Punta Cana
#30 Family Hotel in Punta Cana
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Barcelo Bavaro Beach - Adults Only 4*
Number of rooms: 589
Official Description (provided by the hotel):
The Barcelo Bavaro Beach - Adults Only*****hotel is located on one of the 10 best beaches in the world, in the Punta Cana area of the Dominican Republic. This dreamy hotel has reinvented itself after a complete renovation to become an exclusive hotel for adults only. The hotel offers first class rooms 80% of which are located right on the beachfront. This makes it the most perfect place for a romantic getaway. Enjoy the exquisite range of cuisine on offer at the hotel through the Barcelo All Inclusive Programme with its Caribbean Buffet, Chez Gourmet and La Brisa restaurants; 9 a-la-carte restaurant options: Chez Gourmet (international), La Brisa (Mediterranean), El Coral (fish and seafood), Santa Fe (meat), La Dolce Vita (Italian), Mexico Lindo (Mexican), La Fuente (Spanish), Kyoto (Japanese) and La Comedie (Gourmet - additional charge except for Club Premium guests). Visit the facilities where you can find different options to fill your days: football pitch, tennis court, swimming pool, golf course, water sports, wellness centre, theatre and casino. This exclusive resort set on a virgin beach welcomes you with a cocktail, spoils you with drinks by the pool and offers you a 45 minute hydrothermal circuit, per person once during your stay. There are also 2 massage beds in the pool area (at an additional charge). Staying at this hotel also grants guests access to the facilities of the Barcelo Bavaro Palace Deluxe, a hotel which shares some of its services and facilities. This hotel is one of the very few in the country that boasts the international BLUE FLAG for compliance with the standards required by the non-profit non-governmental organisation the Foundation for Environmental Education (FEE). Come and rediscover the marvels the Barcelo Bavaro Beach - Adults Only***** hotel has to offer! ... more   less 
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Also Known As:
Barcelo Bavaro Beach Hotel
Barcelo Bavaro Punta Cana
Barcelo Bavaro Beach Punta Cana
Bavaro Beach Hotel
Bavaro Beach Resort
Barcelo Punta Cana Resort
Barcelo Bavaro Beach Resort Punta Cana

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