We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Total relaxation”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Paradisus Punta Cana Resort
Ranked #25 of 112 Hotels in Punta Cana
GreenLeadersGold level
Reviewed 29 May 2014

we couldn't have been more pleased with our vacation at this resort
grounds were immaculate
Rooms were spacious and extremely clean
Staff was very pleasant and seemed very happy in their job
Lots of food choices and everything we tried was superb
Beach and pools were flawless

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International
4  Thank Peter John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradisus P, General Manager at Paradisus Punta Cana Resort, responded to this reviewResponded 30 May 2014

Dear Peter,

Warmest greeting from Paradisus Punta Cana. I would like to thank you for selecting us on your last holidays.

It is more pleasant to us receiving this kind of words. It makes me feel proud to learn that you could appreciate our immaculate grounds and the services and facilities we have. Also, the friendly and happy manner of our collaborators to work.

We always put our greatest effort in order to provide all of our guests an ambiance of relaxation and total satisfaction as all of our guests merit.

We do hope to welcome you soon; be advise that our superb beach and our nice weather for vacation will be waiting for your return.

One more time, thank you for choosing Paradisus Punta Cana and for your trust.

Sincerely,

Eduardo Perera,
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (13,214)
Traveller rating
Traveller type
Time of year
Language
  • More languages

5,868 - 5,874 of 13,214 reviews

Reviewed 29 May 2014

My Husband and I stayed at the Paradisus for our honeymoon in Early May 2014. The resort is beautiful. The staff are all excellent and I feel go out of their way to make sure you are happy. One of the workers chopped a coconut off a tree and gave it to us to drink just because we were up early and he was out working.
The beach is stunning and plenty of chairs always available. Meat eaters should make reservations for the Grill restaurant, it was awesome.
They have entertainment every night and plenty of excursions offered at the front lobby. We went on Bavarro Runners I think it was called. It was a safari excursion and it was awesome. We went horseback riding, into the country to see coffee trees and things of that nature. It was nice.
We especially feel like Rafael Diaz was really good at entertaining people. He was always energetic and happy. Minoska was our waitress a lot and she was very nice as well.
The only suggestion I have is not to go to the meeting about vacation club melia. They will ask you for a couple hours of your time and tell you about the club. Unless you have $3,000.00 per month like a subscription, to spend for vacation hotels (not including airfare) do not waste your time.
The only reason it is not 4 stars is because the water is rough here. We were still able to get in but it was not as calm as other waters we have been in.
This place is truly paradise. Music plays in speakers hidden in the bushes while you walk along the property. I cannot wait to go back.

Room Tip: We stayed in royal service room. We liked it.
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank AngelS759
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradisus P, General Manager at Paradisus Punta Cana Resort, responded to this reviewResponded 30 May 2014

Dear Angel,

Receive warm greetings from Paradisus Punta Cana; there is no better gift to us than your comments!

I am very glad to learn that you had an awesome time at our hotel, same as our collaborators providing you everything you needed and accommodating you in the best way possible.

To have been chosen by you for such an amazing time as your honeymoon makes us feel special, we sincerely appreciate your preference.

Rafael Diaz and all our activities team always put their best effort to make our visitors have the time of their life’s. I will congratulate him for such an excellent job.

Let me sincerely apologize for the presentation of the Club Melia club, as all they look for is introducing new products and offers of the Melia brand and let our visitors know how to become part of our big family. Know that your observations have been very serious taken and corrective measures will be taken ahead in order to avoid any similar perception in a future.

We will be waiting for your next visit and to make of your stay, the time of your life!

Thanks for have chosen us.

Best regards.

Eduardo Perera.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Good overall service (Note: I'm a generous tipper) Food was very bland typical for the Caribbean. The resort and beach was beautiful. Overall I had a great time aside from the timeshare sharks. Just say NO and stand your ground.

Room Tip: Make sure you tip the staff to get exceptional service.
See more room tips
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Jesse V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradisus P, General Manager at Paradisus Punta Cana Resort, responded to this reviewResponded 30 May 2014

Dear Jesse,

Receive sunny greetings from Paradisus Punta Cana; it is a pleasure to read your comment!
I would firstly like to apologize for the points evaluated by you that were not too satisfy with, regarding the food I am very surprised as we always take care to the top of our food quality and presentation, complying with the highest standards. However, your observation has been very well taken with an improvement vision.

I reiterate our apologies also for the Club Melia presentation, as their only intention is to present our guests, new products and offer of our brand. Nonetheless, I deeply thank you for making your observations about it; we will definitely take the best corrective measures in order to avoid these types of impressions.

Thanks for your preference; we would love to have you back at Paradisus!

Regards,

Eduardo Perera.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

This is paradise!! Had a wonderful and awesome experience. Everything about this resort was perfect and i don't even know where to begin. We got the all-inclusive package and had made reservations to all the restaurants we wanted to eat at on the first day of arrival. Everyone at the resort was friendly and the staff was nice. The beaches and pools were clean and beautiful. The food was pretty good and the rooms were clean. Each day the resort, had activities, for all ages, so make sure not to miss any of those and lastly, remember to take many pictures of paradise.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Drnogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradisus P, General Manager at Paradisus Punta Cana Resort, responded to this reviewResponded 30 May 2014

Dear Guest,

How rewarding is to receive your feedback about your recent vacations at Paradisus Punta Cana, thank you for preferring us!

Paradisus on earth is how we called the Paradisus Punta Cana, we gladly appreciate our guests comments. I would like to sincerely thank you for sharing your experience, it is the best gift we can definitely receive from our visitors.

We always keep everything in perfect conditions for all our guests enjoyment. I am very happy to read that you were able to enjoy of our daily different activities, we would love to share another great time with you at our property.

Do not hesitate to contact us directly for your next stay!

Kind regards.

Eduardo Perera.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

We stayed at the Paradisus in early May , and had a great vacation. We went for relaxation and a rest and found this a great place to do both. The resort was very well kept, the staff very friendly. Our room was close to the beach and restaurants, the lobby a bit far away, but just a nice walk for us as we like to walk anyway.
We enjoyed the beach , lots of chairs and palapas available. The water was very warm, the waves were big while we were there, a bit hard to swim, but fun if you like waves.
We can not write a review without mentioning how great the staff members were: special thanks to Hector at the Gabi Beach, we did not enter once without a smile and a friendly hello from him, and also Edwan who , with Hector gave us great service. We also enjoyed the Bani/Wok , thanks to Rosemary and Raismary for their friendly service. Thanks to Onidis at the Naos for her friendly service, best wishes to her and her new baby soon to arrive. Thank you to Clarel for doing a great job looking after our room, even though we had a language barrier, we overcame it by using different methods of communication.
We had a great time, would stay here again if we are so lucky to travel to DR in the future.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International
Thank Fred And Celena H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradisus P, General Manager at Paradisus Punta Cana Resort, responded to this reviewResponded 30 May 2014

Dear Fred & Celena,

What a great surprise is to receive your enriching comment about your stay with us, thanks for selecting Paradisus Punta Cana!

Words cannot describe how thankful and proud we all feel to read your experience, it is a demonstration that we have been doing a good job, giving the best of ourselves looking always for our guests total relaxation and satisfaction.

Without our collaborators this wouldn’t be possible, I will personally let them know how good you felt while your stay with all of them especially with Hector at the Gabi Beach, Edwan, Rosemary, Raismery, Onidis & Clarel.

Regarding the language barrier, I would like to mention that as Spanish is Dominican Republic’s first language, it might sound with an accent but it is important to know that all of our associates can keep a good manage of the English language.

We sincerely appreciate your excellent comment, we are looking forward to receive you in a future at paradise on earth… Paradisus Punta Cana!

Sincerely,

Eduardo Perera.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

This facility provides a very good service and exceeded our expectations. I would highly recommend this place to anyone who wants to go to a worry-free facility where the staff places emphasis in ensure that you have a memorable moment.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International
Thank Rafael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradisus P, General Manager at Paradisus Punta Cana Resort, responded to this reviewResponded 30 May 2014

Dear Rafael,

It is very grateful for us to know that we have exceeded your expectations with our services, thank you for have chosen us as your vacation destination.

We are always making sure to bring our guests unforgettable experiences; your preference means a lot to us and it is a proof of loyalty.

We will be glad to have you at any time soon at our hotel, come back soon!

Best regards.

Eduardo Perera.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

My first time in the Dominican & i was overdue for vacation. It was the BEST i regret i spent sooo much time relaxing that i didn't get to have the whole experience. Royal service is well worth the money

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank brwncola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradisus P, General Manager at Paradisus Punta Cana Resort, responded to this reviewResponded 28 May 2014

Dear Guest,

Thank you for selecting Paradisus Punta Cana as your holiday destination and for taking the time to share you recent experience.

It was an honor to be the chosen destination for your first trip to Punta Cana and it is great to learn that we were able to deliver such a fantastic first impression. We will congratulate our entire team for being extremely friendly and always being willing to go the extra mile for you.

We count on your preference and you will always count with our great treatment and services.

Kind Regards,

Eduardo Perera.
General General.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Punta Cana hotels
12.5 mi away
The Westin Puntacana Resort & Club
0.0 mi away
The Reserve at Paradisus Punta Cana
2.5 mi away
Paradisus Palma Real Golf & Spa Resort
Show Prices
Show Prices
Show Prices
2.7 mi away
Melia Caribe Tropical
3.8 mi away
Barcelo Bavaro Palace
2.4 mi away
The Reserve at Paradisus Palma Real
Show Prices
Show Prices
Show Prices

Been to Paradisus Punta Cana Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Paradisus Punta Cana Resort

Address: Playas de Bavaro, Punta Cana, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Casino Hotel in Punta Cana
#22 Spa Hotel in Punta Cana
#22 Top resorts Hotel in Punta Cana
#24 On the Beach Hotel in Punta Cana
#25 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
#38 Family Hotel in Punta Cana
Price Range: £206 - £524 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Paradisus Punta Cana Resort 4*
Number of rooms: 688
Official Description (provided by the hotel):
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumptuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador ocean view suites, plus a one-of-a-kind oceanfront garden villa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Melia, Expedia, HotelsClick, Evoline ltd, getaroom.com, Ebookers and Cancelon so you can book your Paradisus Punta Cana Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Punta Cana Hotel Punta Cana

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing