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“Please dont make me go home!!!!”

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Dreams Palm Beach Punta Cana
Ranked #17 of 112 Hotels in Punta Cana
GreenLeadersSilver level
Reviewed 16 May 2014

Been here 6 days sorry I will write a full review when I get home...What a place.. weve travelled quite a lot as you can see from my other reviews but this one takes some beating im sorry " Mr from Tennesee " but its quite obvious you do not know what you are talking about this place is amazing the staff are so welcoming and so much fun , they cannot do enough for you we have been to 3 of the al a cartes this week and going to the Italian tonight and the service and food have been excellent in all 3, the cocktails are amazing and the waiters round the pools keep fetching drinks and tidying up they are allways eager to keep everyone happy.... heres to the next 8 nights !!!!! Excellente!!!

Stayed: May 2014, travelled with friends
8  Thank Denise221056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this reviewResponded 18 May 2014

Dear Guest,

Please receive the warmest greetings from Dreams Palm Beach. It is extremely delightful to read such wonderful and encouraging comments; we appreciate it. Thank you for having chosen us as your home away from home in the Punta Cana area. It is very satisfying to learn that our staff’s friendliness and hospitality are able to make you feel right at home and that you are enjoying all facilities Dreams has to offer. We hope you continue having a fabulous vacation!!!

Warmest regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com

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5,948 - 5,954 of 11,640 reviews

Reviewed 16 May 2014

The place was beautiful the staff was great and things went better than we expected. we enjoyed the trip so much we decided we want to do it again next year. The butler Wilson was very attentive to our needs and made sure we got the most out of our trip. Also, the waiter Amaury was so friendly and made dining a great experience. Kudos to all the staff everyone was so polite and courteous.

Room Tip: Doesn't matter what room you get. the stay will be awesome.
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  • Stayed: May 2014, travelled as a couple
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1  Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2014

This was our second trip to the Dreams, we also stayed here back in 2010 and after having been to many resorts in DR this was the first resort we want to return to, and we are so happy that we did, every resort we stayed at in between these stays did not live up to the experience we had at the Dreams.

The staff in the preferred club went above and beyond to make sure we enjoyed our trip. We had some minor issues with our room and they made it right that day. We were realistic in our expectations knowing the hotel was fully booked and getting a new room doesn't happen instantly, and they completely surpassed our expectations.

This resort is big enough to have everything you need, but also small enough that nothing is far away (don't believe those that complain about being put in building 5 in the preferred club and having to be on the opposite side of the resort from the preferred club services - opposite is literally no more than 150 feet from the other buildings in the preferred club).

The food is some of the best we've had on our trips and the way they run their a-la-carte restaurants is such a relief (no reservations required, show up when you're ready and if they are full they will give you a "disc" that will light up when space is available). You don't need to waste time waiting to sign up for the restaurant and don't have to rush or wait for your reservation at night. As a family with 2 young children that rush around all day in our every day life it just makes the vacation experience so much more enjoyable.

Pedro the general manager was always walking thru the resort, chatting with guests, making sure they were enjoying their stay, and if there was an issue, he or his staff fixed it. They truly go above and beyond to try and make your trip enjoyable. As soon as flights were available for the winter we booked again, we're already counting down, we know we won't be disappointed!

Room Tip: An upgrade to the preferred club is worth it, the extra services here are much better than other res...
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  • Stayed: December 2013, travelled with family
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2  Thank KET519
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this reviewResponded 18 May 2014

Dear Guest,

Please receive the warmest greetings from Dreams Palm Beach. Thank you so much for having chosen us as your vacation destination and for such encouraging words that provides us the inspiration to achieve even more each day.

It was an honor to have welcomed you home and we look forward to making you next stay even better. Hope to see you soon!

Best regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2014

We had a wonderful time, treated very well from all staff, very polite and professional genuine people. Always clean and the maid service was always prompt. Food was great, we tasted 4 a la carte restaurants and the buffet was always fresh with a variety of food. Entertainment staff worked very hard and very talented group. Jack was our favourite entertainer, Bartenders were all wonderful, always wanting to serve you and very polite. Supreme service from Simon 'I love my job'. The weather was perfect for our stay Apr. 28 - May 5, not one drop of rain 83F every day. The resort hosted so many weddings during our stay, four at one time and it never restricted our stay one bit. We rather enjoyed some of the music and themes. The staff at Dreams seem to be very well trained, always professional.

We went on two excursions outside of the resort and enjoyed the Caribbean Festival, 45 mins snorkel out on the reef was fantastic experience and swam with stingray and nurse sharks. We also went deep sea fishing, great experience as well, only caught two fish. Half day excursions we found to be a perfect amount of time away, then relax back at Dreams afterwards.

All in all this was a very relaxing and enjoyable vacation at a beautiful resort. You could be anywhere in about 3 mins. Definitely recommended.

  • Stayed: May 2014, travelled as a couple
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3  Thank Debbie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this reviewResponded 16 May 2014

Dear Guest,

Receive the warmest greetings from Dreams Palm Beach. Thank you for having chosen us as your vacation destination in Punta Cana and for taking the time to share you experience with others through this forum. We are glad we were able to meet your expectations. It is very rewarding to read that you enjoyed all our hotel has to.

Know that we shall be expecting you for your next vacation and thank you for providing us the privilege of being part of it. Looking forward to welcome you home.
Warmest regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2014

The hotel itself is an excellent place to to relax and enjoy yourself. The company that booked the trip for us Resort Vacations International, is bordeline fradulant. If you do not purchase their program (which they took 2 days of our vacation to show us), they immediately disavow any contact with you. You are now on your own. They owed me a small refund , I asked for it a number of times, two days after we arrived home ,I received an email telling me my refund was approved and to take the form to the front desk for payment. If you can afford the hotel without the "deal"then it is well worth it but avoid the ;deal: at all cost.

  • Stayed: March 2014, travelled as a couple
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Thank sfae7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this reviewResponded 16 May 2014

Dear Guest,

Greetings from Dreams Palm Beach. We are glad you found our hotel to be excelente. We hope you are able to vacation with us again and be able to recreate such positive experience. We shall be waiting for you.

Best regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2014

We visited this hotel in February and I cannot fault it. The food, the pools, the beach, the staff, none could of been better. The best thing about this place is the animation /games team, they are hilarious and you join in with the activities just to spend time with them as they really are lovely. I also liked the fact that kids club parents were given mobile phones for instant contact. The evening shows were amazing and the beach party once a week was such good fun. I would recommend this hotel to anyone, there was a few weddings whilst we were there and they looked perfect, what a beautiful place to get married!

  • Stayed: February 2014, travelled with family
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3  Thank Annie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this reviewResponded 16 May 2014

Dear Guest,

Please receive the warmest greetings from sunny Dreams Palm Beach. We would like to express that we are very thankful for such a wonderful comment. It is very rewarding to read that we were able to meet your expectations. We are glad you enjoyed our staff’s friendliness and hospitality, activities and facilities Dreams have to offer.

Please know it was a pleasure to have had you here at Dreams and we are looking forward to be able to welcome you in the future.

Best regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2014

We stayed at Dreams Palm Beach, and it is an excellent hotel. We had a short stay just to spend our friend's birthday. The food is excellent, we have a daughter that is 11 months old and we could found so many options for her at the buffet, the food was not a problem. It was her first time in the pool, and she had lots of fun with the floaties that the hotel has. We got an incredible room, a Honeymoon Suite with Tropical View, it was so comfortable and HUGE!!! We felt like home. Everything is near, so you dont have to walk a lot to go anywhere in the hotel.

Saladin from F&B helped us to plan a surprise party for our friend at Portofino restaurant, giving us the table number 50 which is kinda private space of the restaurant, the food there is so delicious. Also the entire stuff of the restaurant sang happy birthday to my friend.

The entertainment staff (Jack, Candyman, Woody and David) are great! We had so much fun with them. Ernestro from the Barefoot grill, Elvis at the Seaside grill and Mr. Pedro Tomas the General manager treated us so well.

We had the best cappuccino and frapuccino ever at Coco Cafe! :)

We hope we can come back next year to this amazing hotel.

  • Stayed: April 2014
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2  Thank Niela5687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this reviewResponded 16 May 2014

Dear Guest,

Greetings from sunny Dreams palm Beach. We are thrilled to hear about your successful stay with us. We are so pleased to learn that you enjoyed your stay and that you were treated with the excelente service we strive to provide all our guests.

There is no greater satisfaction, that receiving kind words from a valuable guest. Rest assured that your comments have been shared with the appropriate department leaders, so that they are able to share it with their team members; we know that each one of them will be delighted in knowing that they have contributed to such a fantastic stay.

Warm regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dreams Palm Beach Punta Cana

Address: Cabeza de Toro, Punta Cana 23000, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Casino Hotel in Punta Cana
#15 Spa Hotel in Punta Cana
#15 Top resorts Hotel in Punta Cana
#16 On the Beach Hotel in Punta Cana
#17 Luxury Hotel in Punta Cana
#21 Romantic Hotel in Punta Cana
#29 Family Hotel in Punta Cana
Price Range: £168 - £597 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Palm Beach Punta Cana 4*
Number of rooms: 500
Official Description (provided by the hotel):
Facing the Caribbean Sea, white sand beach and lush gardens, Dreams Palm Beach Punta Cana boasts 500 spacious rooms and ample suites surrounded by swaying palm trees and views of endless blue waters stretching to the horizon - the perfect setting in paradise. Take advantage of all the unlimited luxury activities Dreams Palm Beach Punta Cana has to offer. Swim, sail, snorkel or windsurf in the turquoise Caribbean, enjoy fine a-la-carte dining, sip favorite cocktails at one of our bars. ... more   less 
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Also Known As:
Dreams Palm Beach Punta Cana Hotel Punta Cana
Occidental Punta Cana
Occidental Allegro Punta Cana
Punta Cana Occidental
Sunscape Punta Cana
Punta Cana Dreams Palm Beach
Punta Cana Allegro

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