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Dreams Palm Beach Punta Cana
Ranked #18 of 111 Hotels in Punta Cana
GreenLeadersSilver level
Crickhowell, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“I wish I was still there too.”
Reviewed 7 June 2014

Have had a wonderful holiday . 14nts were superb with wonderful service, kind and polite staff. Our every need taken care of. Lots of restaurant ,food was great.cant wait to go back. Diogenes was especially kind
and looked after us every day on the beach. Margarita Oceana ,also,was very kind together with all the other staff. We were on the privilege members club which we thought was great. All the staff there couldn't do enough for us. Would defiantly go back.

Room Tip: Rooms on the block 1 are near the privilege lounge and the beach. But are sometimes a little less...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Gail W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review, 8 June 2014
Dear Guest,

Greetings from Dreams Palm Beach. We would like to express how honored we feel that you chose us to spend this past vacation and how thankful we are to read such a positive comments; thank you for sharing it with other reviewers. It is always a pleasure to read these types of comments as they assure us that we continue to be in the right path towards providing excellent service to all our guests.

We will all be waiting for your next visit to your home away from home. Hopefully we will see you soon!

Best regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
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English first
Muskoka District, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 June 2014 via mobile

It was my husband and I's first visit to the DR and I chose Dreams Palm Beach based on reviews and price. Great stay for a great value. It was about a 15 minute cab ride from the airport and while checking in we were offered mimosas and cold face towels. Check in was quick and we lucked out with a 3rd floor room in the 2nd building. (If you can score a 3rd floor room, do it! The vaulted ceilings give the room a real airy feel.)
We were very happy with the a la carte restaurants and even more relieved that you didn't have to make reservations. Pretty much all week we were able to walk in and get seated right away. There's French, Italian, Mexican and Asian (Chinese/Japanese). World Cafe serves breakfast, lunch and dinner buffet-style and though we only went there for breakfast there was a decent selection. We didn't get a chance to try out the 24-hour room service. Coco Cafe was fantastic for our lattes and treats. The frozen cappuccino (aka slushies) was our favourite and frozen Baileys was a special treat for me after dinner.
The room was great with nice furnishings and we loved the large shower with two rainfall showerheads. The balcony was spacious, and we loved the old-school glass Coke bottles in our mini-fridge. Our room attendants were fantastic and our marble tile floors were always squeaky clean. We could hear noise of other guests in the hallway but other than that it was quiet by midnight. Take note that there are no elevators and taking the stairs to our 3rd floor room helped us burn off our meals!
The beach was awesome and we never had problems finding chairs and/or palapa when we arrived at 11 am. Only 2 days of our week stay had a large amount of seagrass in the water but staff make multiple rounds throughout the day, raking the washed-up seagrass on the beach. The rest of the days were crystal clear waters and you could even see the fish swim by. The pools were great too but a little rowdier so we kept to the beach. The vendors that go by can grow tiresome at times but a polite "no thank you" is all that's needed.
Wifi was an extra $40 and can only be used on one device. One of the shops onsite has 2 computers that have free Internet access and the store is open from 8am to 10pm.
The Entertainment Team did a decent job with their nightly shows (catch the circus on the beach if you can - it was great! It was a Cirque du Soleil-style show and we really enjoyed it.) The Team works very hard to ensure their guests have a great time. The live music from the 'Dreams Duet' was another favourite of ours!
The employees work really hard and you can't walk by one without them greeting you with a friendly "Hola!" and a smile. We made sure we were always sat in Emilio's section for breakfast at World Cafe and Luis was our favourite beach-side server. Melkin was our chef at the hibachi table and we had a blast with him. Employees do not expect tips but we came prepared with small bills and tipped as we saw fit (which was pretty much all the time since the staff was great.) The lobby has a currency exchange desk which was handy.
We loved that the resort was a little on the smaller side and we could very easily walk to everything within minutes. We had a great vacation and could see ourselves returning here again.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank d3park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review, 8 June 2014
Dear Guest,

Please receive the warmest greetings from Dreams Palm Beach. We are glad we were able to fulfill your expectations and that we were able to create memories for you, as that is our intention. Thank you for making Dreams you home away from home and we hope to be able to have you back so that you can continue to delight yourself with all the things you enjoyed.

Warmest regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Overland Park, Kansas
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 June 2014

This was our first time staying at an all-inclusive resort. It was me, my husband, our 21 year old daughter, 18 year old daughter and her friend. We met up with some family friends who have 2 sons as well. Within minutes of walking onto the resort property we were offered cookies, champagne, and a wet, scented towel. Our kids had their own room that was right next to ours. Our location was perfect. It was between the beach and the activity stage and right across from the pool. Our only complaint is that when we first arrived our refrigerator didn't work and neither did our room key. After several attempts, we finally got a new fridge and our door fixed. The beach was beautiful and the pool was very relaxing. The kids loved to play volleyball and the daily activities the resort offers. They especially liked the Zumba Class! In addition to volleyball, they have kayaks and catamarans that can be used for free. Every night they had a different show. We were impressed with EVERY one. I highly recommend that you go to as many as you can. The best part of the vacation was definitely the staff. Without them our trip would have been completely different. Simon was so happy and was always willing to make us any drink, even ones not on the menu. Jack, Lisandro, and Elias were fantastic. They constantly were making us laugh and were excellent dancers. We were shocked to hear they had just recently started working at Dreams. Each day they would gather people for different activities. A few of the activities they had were bocce ball, egg tosses, and a game similar to capture the flag. It was always something different and exciting. The entire staff was so willing and happy to work. My daughter said she felt like a princess! Thank you dreams and to the staff for giving us a perfect vacation!

  • Stayed May 2014, travelled with family
    • Location
    • Rooms
    • Cleanliness
Helpful?
5 Thank Aubrey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review, 8 June 2014
Dear Guest,

Receive the warmest greetings from Dreams Palm Beach. Thank you for giving us the honor of welcoming you to your Dreams home away from home and most importantly for sharing your experience regarding this past vacation with us through this forum; as it helps others at the time of choosing a place to vacation at.

We are glad your experience with us was one to remember and that our brilliant, staff really helped made a difference in your vacation. We will pass on such encouraging and kind words on to them.

Please know that it was more than a pleasure to have served you and we look forward to many more vacations with us.

Best regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ocala, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 June 2014

I'm a Unlimited vacation club member who had the pleasure of touring Dreams Palm Beach, while we spent 2 weeks at the Now Larimar. Enjoyed a fantastic lunch at the seaside grill with our rep a few years ago and havent stopped dreaming of the daybeds on the beach since then. We did the 90 minute vacation club presentation and were sold! We vacation with our 4 kids to all inclusive resorts at least twice a year and the 25% off the lowest advertised rate anywhere was worth it to us. Figured we would break even after a few years and in the meantime our friends and family get to benefit also. This includes Zoetry, Dreams, Secrets, Now, all the AM resorts. If you dont mind doing the 90 minute presentation to get all the upgrades to preffered club instead of paying for it (definitely worth it, if you have been reading reviews you already sense that), please feel free to use my benefits in the share program. Here is a link to help you better understand the perks. Unlimitedvacationclub.com look under sharing program to see if you would qualify to participte. Basically married or at least 35. Call and speak to an agent to see what the savings will be for your family. look under member benefits to see what you have to look forward to. Tell the rep my contract # NL1-61. I know you will love this place. Be aware that there is a Dreams Punta Cana. That place doesnt compare with Dreams Palm Beach so dont even waste your $ there. It smells like chlorine and musty because the pool flows from the beginining of the resort til the beach. No room for a breeze to pass.

Room Tip: Go cheap and get free upgrades with the preffered club benefits from member sharing
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank eva t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review, 8 June 2014
Dear Guest,

Greetings from Dreams Palm Beach. Thank you for having chosen us as your vacation spot in Punta Cana, Know that it was an honor to have had you here with us. Also thank you very much for sharing your comments with others through this forum. It is very rewarding to learn that you enjoyed all aspect of our hotel, especially all the Preferred Club

We would like to express how wonderful it was to have served you and taken care of you. We are looking forward to your next Dream holiday here at your home away from home.

Best regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 June 2014

This is a very late post. We went here in December 2012 for our wedding. However, the wedding was not held on this premise but rather at Jellyfish. To keep this short, we came here with a group of 28 guests and everyone fully enjoyed themselves. Though the beach had a lot of seaweed but the workers did their best everyday. Aside from that everything else was great!

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JMeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review, 8 June 2014
Dear Guest,

Receive warm greetings from Dreams Palm Beach. First of all we would like to express how flattered we are to have been picked for your past vacation and most importantly thank you for sharing your experience with others.

On behalf of the Dreams staff, know that it was more than a pleasure to have served you. We are looking forward for your next vacation in the near future.

Best regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Ontario
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 6 June 2014

Stayed here for just one night with my sister. Beautiful hotel on the smaller side than most I've been to. Loved that there were no wristbands and the no reservations rule for a la cartes allowed us to enjoy the Japanese restaurant that evening.

Staff is incredible, particularly the bellboys who bring your bags to the room and give you a little tour. Front desk staff super helpful and were able to give us our room at 11am, just 30 mins after we arrived, with all requests for bed types and location met. Room was gorgeous and the shower was the biggest I have ever seen!

Pool(s) are huge and the perfect temperature. Lots of small children around. Chairs not too hard to come by, though I have a feeling they would be if the resort was more full. Food in the buffet is pretty good both lunch and dinner - tons of choice! My sister was fond of the little cafe near the buffet entrance that served coffee, pastries, etc. all day long.

Not too much to do after dinner, we didn't enjoy the entertainment too much and ended up leaving before it was done. Unfortunately this area doesn't appear to have much around it (unlike the Los Corales/Cortecito area we were in the 7 previous nights) so going off the resort doesn't seem to be an option.

Overall a great stay. I'd definitely recommend for both couples and families alike.

Room Tip: As the resort is small, there really aren't any bad room locations!
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank barretjl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review, 8 June 2014
Dear Guest,

Please receive the warmest greetings from Dreams Palm Beach. Thank you for depositing you trust in us and choosing us as your vacations destination. We also take the opportunity to thank you for taking a moment of your time to share your positive experience with others through this forum; it is much appreciated.

We are more than happy to have been able to accommodate you and make this a very special vacation for you. We too are looking forward to your next stay with us at you home away from home, to be able to surpass you expectations.

Warmest regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 June 2014

This was the first time that my wife an I have been to Punta Cana. The weather was great and the resort was beautiful. The food was excellent. There was always something to do. We stayed for 1 week and did not do any excursions. We were far from bored. The entertainment team does a great job of constantly having activities that you can do without having to leave the resort.

The best part of the trip was by far the entertainment team. Every night they put on a show in the theater. If you don't go to the shows, you miss out on the best part of the resort. The shows are hilarious, even when you have of be part of them. Getting to know the entertainment team makes the trip a completely different experience than any other all-inclusive resort I have ever stayed at.

I would highly recommend this resort to anyone. There were young couples, old couples, and families that all had a great time at the same resort. It has something for everyone.

Warning: If you like the mamajuana drink and want to bring some back with you, make sure you buy the bottles with the rum already added. If there is no rum in the bottle with the spices, customs will take it before you can get back into the USA.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank matt g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review, 8 June 2014
Dear Guest,

Please receive the warmest greetings from Dreams Palm Beach. It is extremely delightful to read such wonderful and encouraging comments; we appreciate it. Thank you for having chosen us as your home away from home in the Punta Cana area.

It is very satisfying to learn that our staff’s friendliness and hospitality were able to make you feel right at home and that you enjoyed all facilities Dreams has to offer.

It was more than a pleasure to have served you, please know that here you have a home and a family with us. We are all looking forward to your next stay with us.

Warmest regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dreams Palm Beach Punta Cana

Property: Dreams Palm Beach Punta Cana
Address: Cabeza de Toro, Punta Cana 23000, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Casino Hotel in Punta Cana
#16 Spa Hotel in Punta Cana
#16 Top resorts Hotel in Punta Cana
#17 On the Beach Hotel in Punta Cana
#18 Luxury Hotel in Punta Cana
#21 Romantic Hotel in Punta Cana
#29 Family Hotel in Punta Cana
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Dreams Palm Beach Punta Cana 4*
Number of rooms: 500
Official Description (provided by the hotel):
Facing the Caribbean Sea, white sand beach and lush gardens, Dreams Palm Beach Punta Cana boasts 500 spacious rooms and ample suites surrounded by swaying palm trees and views of endless blue waters stretching to the horizon - the perfect setting in paradise. Take advantage of all the unlimited luxury activities Dreams Palm Beach Punta Cana has to offer. Swim, sail, snorkel or windsurf in the turquoise Caribbean, enjoy fine a-la-carte dining, sip favorite cocktails at one of our bars. ... more   less 
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Also Known As:
Dreams Palm Beach Punta Cana Hotel Punta Cana
Occidental Punta Cana
Occidental Allegro Punta Cana
Punta Cana Occidental
Sunscape Punta Cana
Punta Cana Dreams Palm Beach
Punta Cana Allegro

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