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“I love Dreams Palm Beach Punta Cana”

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Dreams Palm Beach Punta Cana
Ranked #17 of 110 Hotels in Punta Cana
GreenLeadersSilver level
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“I love Dreams Palm Beach Punta Cana”
Reviewed 22 June 2014

We visited this resort last year and we're extremely amazed by y heir service so we decided to come back. The staff recognized us made sure that we're were treated with royalty. The Chief Concierge Derluis Nava personally made sure that we were well taken care off. The Dream team upgraded us to the preferred club as a gratitude . Again the level of service that I have received at this resort is second to none. We will again plan our next vacation to Palm Beach Dreams Punta Cana.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank asifzia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review, 23 June 2014
Dear Guest,

Greetings from Dreams Palm Beach. It is much appreciated to have been chosen by you to have spent this past vacation and furthermore to have shared your experience with other reviewers. We are extremely happy to read that you thoroughly enjoyed your and that we were able to delight you.

It was a pleasure to have hosted you. We would love to have you vacation with us in the future so that you are able to leave the world behind and Dream.

Warm regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Toronto, Canada
1 review
Reviewed 22 June 2014

What a great place for a family reunion. We booked four rooms and both young and old had a fabulous time. We stayed in the preferred club and it is definitely worth the extra cost. Staff are amazing, food was varied and delicious, beach is great, pools were clean and ideal for young children. Many thanks to Alexandra and her amazing staff for their help in making this a very special vacation. We will be back.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary-47710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review, 23 June 2014
Dear Guest,

Greetings from Dreams Palm Beach. We thank you for having chosen Dreams as your home away from home in Punta Cana and we are extremely thrilled with such wonderful review as it proves that we are in the right path towards providing excellent service.

It is very flattering to learn that you enjoyed all the services inlcuded. We do hope this is the first of many vacations with us to come.

Warmest regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 June 2014 via mobile

Stayed at Dreams for one week in June with my husband for our anniversary. We upgraded to preferred club and we are SO happy we did. Wonderful to get a nice section of the beach and get drinks and food delivered to you!! My wish is that the daybeds for the preferred club on the other side of the beach also had drink service. Other than that, it was great! We loved the little perks of having the preferred club. The French restaurant was amazing. The casino was a waste of time though and we never saw anyone win around us on multiple nights. At first I was worried about it being a family resort as it was just my husband and all; however, if you never really wanted to be around children it was easy to do. The beach was beautiful and it seemed on certain days it had a bit more seaweed than others. However, you could find patches in the water without it. The reef to snorkel at is right near the resort. You still need to charter a company to get you there though. Wasn't the best snorkeling, as reef was dead. However, saw lots of fish and a barracuda. Also we took the best tour snorkeling. A local place we saw on Trip Advisor that was not attached to the hotel and my husband and I cannot stop raving about it. So WORTH the money and was on a beautiful boat with only one other couple that day. Not one of those sardine packed gross tours we saw drive by the beach all day. It's called Hispaniola Aquatic Adventures on the Santa Maria Catamaran. So worth it! All in all a nice vacation and a huge upgrade from the Iberostar complex I stayed at a few years ago down the road. Highly recommend!

Stayed June 2014, travelled as a couple
Helpful?
Thank blondileigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review, 23 June 2014
Dear Guest,
Receive the warmest greetings from Dreams Palm Beach. Thank you for having chosen us as your vacation destination in Punta Cana and for taking the time to share you experience with others through this forum. We are glad we were able to meet your expectations. It is very rewarding to read that you enjoyed all our hotel has to offer.

Know that we shall be expecting you for your next vacation; thank you for providing us the privilege of being part of it. Looking forward to welcome you back home.

Warmest regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster, United Kingdom
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 22 June 2014

Wot a fabulous place this is .the place is stunning .the staff so friendly.i hurt my toe in the pool my fault .i went to the medical places .and they sent me to the front desk.where yosmary looked after me and had things brought to the hotel .she was lovely .our room was fab always clean with flowers on bed or in the curtains .the food was amazing .the BBQ was very good to .i don't have a complaint .as such but think the wifi could be free .

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Anne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review, 23 June 2014
Dear Guest,

Greetings from Dreams Palm Beach. Wow! We are extremely overwhelmed with happiness; there is not enough words to express how much we appreciate such a delightful comment and for giving us the honor of being part of your vacation.

It was totally a pleasure to have served you and to have made this vacation a memorable one for you. We look forward to welcome you home.

Best regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 June 2014

We visited this hotel in early May for 11 nights ( which was a perfect time to stay) and had the most fantastic time. We have travelled quite a bit mainly in Europe so the constant 30 degree temperature and wall to wall sunshine was a real bonus. We upgraded to premium club on the Dreamliner and although you get a bit more room and free drinks cattle class looked perfectly good enough as this plane is so much better than the norm. I would recommend upgrading to the preferred club if you can afford it - its worth every penny. The exclusive pool (really warm and beach area )with waiter service, premium drinks and your own restaurant by the sea for breakfast and lunch - fantastic. There are more sunbeds and shades than guests. Also the service is like no other I have ever encountered - the staff cant do enough.

We are tippers but you don't have to - I don't think it makes any difference but a dollar several times a day for the excellent service which is greatly received doesn't hurt anyone.

The beach is fantastic extremely warm sea, powdery sand and you are able to walk quite a way in either direction perfectly safely. There are a few vendors on the beach but when you politely refuse their goods they do not pester you. ( Don't buy the canvas pictures unless your really good at haggling).

The restaurants are excellent which you must try them all but the buffet is also superb. I must just say I was feeling a bit off colour just for one day and just felt like a small pizza for dinner, which was made fresh. I want back to my table while it was being done for just a few minutes, got talking to one of the staff and forgot about the pizza, but to my surprise the chief brought it over to my table, how he found or remembered me was truly amazing but that really summed up the place. I made a point of going back and give him a couple of dollars and you would of though Id given him the world.

This is quite a busy hotel, very clean throughout with always something going on with fair evening entertainment although not really our bag - we preferred long days round the pool/beach dinner/drinks and the Casino (quite small).

We went on the outback safari - truck was very bumpy especially if you sit at the back like us but a brilliant day. There were other trips that we fancied but early start.

There were quite a few Americans as you would expect and although loud, ( sorry don't mean to be rude but you are compared to us brits) we met some really interesting people.

We have never been back to a hotel partly because we want to visit new places but we will definitely be going back, maybe even next year.

Excellente - you will know what I mean if you should visit.

John from England

Room Tip: Preferred club sea view is probably the best but they are all good
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  • Stayed May 2014, travelled as a couple
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Helpful?
6 Thank john h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review, 23 June 2014
Dear Guest,

Please receive the warmest greetings from Dreams Palm Beach. It fills us with satisfaction to learn that our staff’s hospitality and attentiveness enhanced your vacation; furthermore that you enjoyed our facilities. It was more than a pleasure to have served you.

Thank you for having chosen Dreams as your home away from home and for such a wonderful comment. We too look forward to another vacation with us in the near future. We hope to see you soon!

Best regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fishers, Indiana
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 June 2014

My wife and I recently returned from a 6-night honeymoon trip to Dreams Palm Beach. It was our first time in Punta Cana, and we loved it! The resort is a very short van ride (about 10 min) from the airport.

First of all, the food and drinks were absolutely outstanding. The World Cafe always had a great selection. We especially enjoyed all the wonderful seafood and fruit options. We enjoyed each of the restaurants we visited. (We skipped the Italian restaurant in favor of a second trip to the Seaside Grill.) One of our favorite afternoon stops was the Coco Cafe, where we would grab a Frozen Caribbean Latte (with rum or Bailey's) and a vanilla muffin. Great treat to cool off in the hot afternoon. The drink selection was fantastic. In fact, one of the first things we did upon coming home was try to recreate the delicious chocolatey "Dirty Monkey" made with milk, banana, chocolate, and rum. The bartenders at the swim-up bar were great, and one of our favorite evening hang-out spots was the lobby bar.

Because we were visiting for our honeymoon, we were given a few extra perks.We got a honeymoon banner hung on our door all week, a "welcome" fruit basket, chilled champagne brought to our room on the night of our choice, and an exquisite room-service honeymoon breakfast for two. The breakfast included some delicious fruit and even more champagne. Yosmary the concierge was wonderful in making sure that we received these specials, and check in with us personally to make sure everything was just to our liking. She and everyone of the staff were amazingly friendly. We expected good service, but everyone seemed to genuinely care that all guests were having the best time that they could have.

We had a king-sized room on the first floor that opened up to face the courtyard. Every evening from about 6 to midnight, music and happy chatter filled the courtyard area. We didn't mind particularly, as we stayed up that late every night, but visitors with young children or older couples may wish to request a room farther from the nightly action.The air-conditioning in the room was very efficient. It kept the room so much cooler than the outside air. The maids were great. We left them a few dollars over the week and were greeted with some very nice towel art after they had visited. We did choose to spend night in. We ordered from the all-inclusive room service menu, and went to the front desk to borrow a DVD to use in the DVD player in the room. They had a very small selection to choose from, so we settled for watching Nick@nite, one of the couple English channels. Not anything to complain about! but if you have small children or plan to spend a lot of time in the room, you might want to bring along some of your own DVDs.

Dreams Palm Beach has two large pools open to everyone. They were busy at times but were never overcrowded. The pool closer to the beach tended to have more traffic, mostly due to its swim-up bar. They were both very big, and we really enjoyed them. The beach was amazing as well. There were always plenty of lounge chairs open on the beach. The water was very calm and crystal clear. The sand was very soft and had great sandy pink color. No need for watershoes anywhere in the designated swimming area. There was some seaweed that washed up but there were men who came by to clear it up several times during the day. There were several options on the beach for free water sports. We chose to take a kayak out twice and paddle around. On our first trip out, we spotted a little sea turtle. It was a lot of fun. We also decided to do the glassbottom boat/snorkel tour given by the hotel's water sports facility. It only cost $35/person. The boat driver was willing to leave with just my wife and me, so we got our own private tour. The boat drives out a bit, then stops in a place where you can get out and snorkel near coral. Bring along some bread and the fish with all swarm you to get some. Got some great pictures with our waterproof camera.

Every night, the entertainment staff of the hotel would put on a show for the guests. We highly recommend attending them. Our first night, we went to the "Light and Water Show" without having any idea what it would involve. We were amazed by firebreathers, acrobats, flaming hula hoops and more! Quite a show. All of the participants have so much talent.

We had an absolutely amazing time, and we cannot wait to return with friends and family. Todo era EXCELENTE!

Room Tip: Request an outer room if you are worried about a quieter night.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank DiracDeltaForce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review, 23 June 2014
Dear Guest,

Please receive the warmest greetings from Dreams Palm Beach. Thank you for having chosen us as your vacation destination. And for taking the time to share your comments; it is most appreciated. We are overjoyed to read that your time at Dreams was nothing but excellent.

It was a pleasure to have contributed to your amazing vacations. We look forward to be able to welcome you to your home away from home.

Warmest regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reynoldsville, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 June 2014

My husband and I just returned from a 7 day/night stay at Dreams Palm Beach--it was entirely excellente as all the staff says. We had never been to an all inclusive resort, and this one far exceeded our expectations. As another reviewer said, you could find things to complain about-(yes, sometimes you had to wait to get a drink at the bar,) but we could not have been more pleased with our experience.

The staff was friendlier than just about anywhere in America I've ever been! They were all very kind and did their job to the best of their ability in a timely manner. They tried to constantly talk to you and make you feel welcome which was a nice change from other places we have been.

I feel that the hotel was kept very clean and the grounds were also maintained. There is seaweed at the beach, but we did not find it too bad considering we're used to vacationing at the Outer Banks where there is more than seaweed in the water. We actually spent all of our time at the beach and did not go to one of the several pools.

We tried all the restaurants except for the Seaside Grill (we ran out of time). Our favorite was the Mexican, so we went twice! As soon as you sit down they bring you margaritas! Their chips, salsa, guacamole, and salsa verde were wonderful and we contemplated returning just for it! The hibachi restaurant was also a delight. My dinner tip would be to go around 6:30. We did not have to wait at any of the restaurants, but some of the people trying to eat around 7:30 would have to wait for a table.

We loved going to the lobby bar after dinner at night. We would just people watch and catch up with others we met at the resort. I highly recommend a strawberry margarita or a tucan. My husband drank more than his share of rum and Coke which they call Cuba Libre-or something close to that! : )

Finally, go to the circus show!!! It was going on Friday, the first night of our stay, and was absolutely amazing. While we enjoyed several of the other shows, the circus night left us saying WOOOOohhhw!

If we were to return to Punta Cana, we would definitely consider staying at this resort and will look at Dreams for any other destinations.

Room Tip: Building 6!
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Olivia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review, 21 June 2014
Dear Guest,

Please receive the warmest greetings from Dreams Palm Beach. We are thrilled to read that we were able to fulfill your expectations during your vacation. We would like to take the opportunity to thank you for being taking the time to share your positive experience with others and for having chosen Dreams as your vacation destination.

Our staff does it utmost each day to ensure that our guests are having a great vacation and that they feel right at home. Thank you for highlighting our staff’s hospitality, they are our biggest asset. We will pass on your kind words to all the ones mentioned.

It was a pleasure to have hosted you; we look forward to being able to welcome you back to relive the whole Dreams experience again.

Best regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dreams Palm Beach Punta Cana

Property: Dreams Palm Beach Punta Cana
Address: Cabeza de Toro, Punta Cana 23000, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Casino Hotel in Punta Cana
#15 Top resorts Hotel in Punta Cana
#15 Spa Hotel in Punta Cana
#16 On the Beach Hotel in Punta Cana
#17 Luxury Hotel in Punta Cana
#21 Romantic Hotel in Punta Cana
#29 Family Hotel in Punta Cana
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Dreams Palm Beach Punta Cana 4*
Number of rooms: 500
Official Description (provided by the hotel):
Facing the Caribbean Sea, white sand beach and lush gardens, Dreams Palm Beach Punta Cana boasts 500 spacious rooms and ample suites surrounded by swaying palm trees and views of endless blue waters stretching to the horizon - the perfect setting in paradise. Take advantage of all the unlimited luxury activities Dreams Palm Beach Punta Cana has to offer. Swim, sail, snorkel or windsurf in the turquoise Caribbean, enjoy fine a-la-carte dining, sip favorite cocktails at one of our bars. ... more   less 
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Also Known As:
Dreams Palm Beach Punta Cana Hotel Punta Cana
Occidental Punta Cana
Occidental Allegro Punta Cana
Punta Cana Occidental
Sunscape Punta Cana
Punta Cana Dreams Palm Beach
Punta Cana Allegro

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