We stayed at this resort for a week, which was not enough. The food at all the restaurants was very tasty, rooms were very clean, and all the staff members were so friendly even though they were there for hours and hours on a daily basis. This is an all-inclusive resort, but it is wise to bring tons of $1 bills if you want to tip the staff (they all deserve it). The front desk hardly has any change so the only option you have is to go to the exchange desk across the lobby to get peso's, which they naturally have to purchase back from you at a higher commission. Like I said, all the staff members are wonderful, but two exceptional employees are Niccauri at the reception desk, and Javier in the Mexican Restaurant by the pool, who has a permanent smile, not matter what time of the day it is and will go above and beyon to make you happy. As far as tours are concerned, be sure to see Ramoncite Joseph in one of those sheds by the pool (as you go towards the main entrance of the resort, he will give you the best price on any tour that he has on his brochures. We did a price comparison and his prices were by far the most reasonable. The service is also very friendly. By the way, if you want to take some fabulous photo's, look for Jean, youngster that can be found at the photo studio by the buffet.
- Official Description (provided by the hotel):
- Standing next to the VIK Hotel Arena Blanca, this hotel enjoys an outstanding location overlooking the beach of Bávaro. The Hotel Cayena Beach is an exclusive part of the complex, designed with the most discerning guests, like you, in mind ... more less
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