We stayed in Esmeralda for 2 weeks and there was not a small thing to complain about. The entire vacation was just perfect, the location was beyond our expectations, the staff was very nice and helpfull all the time smiling and ofering to help you without waiting any tips as some of the reviewer said... We would like to mention Victor and Jouleyda, they were both our buttlers and they were so nice, helpfull, hardworking, reliable and we really enjoyed every minute we spent talking with them. We also want to thank Ramon who was also so nice and helfull.
For those who had complaints in the previous reviews regarding anything concerning the location, the staff, the food, i must say that you people have a problem, the food was always so fresh, those with stomachake our advise is to drink less and eat less as during our 2 weeks we saw many people getting drunk and eating like a lot, so this must be the reason for getting sick and blaming after the resort.
Regarding the complain about the tips, this is not true, people behaved the same as per our experience.
Regarding the fact that the resort is too huge and you might get lost this is crazy, you have directional signs everywhere and it is a real pleasure to walk in the night in the resort, we have been walking everywhere.
Regarding the language barriere, people, there is not a problem as everybody understands basic english, even the maids.
Regarding the sunbeds, you have plenty of them even if you wake up at noon, of course you wont get any of them in the first, second or maybe third row, but there are many of them in the rest of the beach.
Because of the many people who wrote bad reviews about the above, we came in the resort with many doubts, but after checking everything with our own eyes, we saw that things are totally different.
We also advise the noisy and uneducated people to stay at home as you disturb the rest of the people with your annoying behaviour.
To conclude, we had a great time at Esmeralda, we will return again, hopefully soon and we kindly recommend it to all people that want to spend quality time in paradise!
- Official Description (provided by the hotel):
- Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (additional charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more less
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- Also Known As:
- Gran Bahia Principe Esmeralda Hotel Punta Cana