We visited the esmerelda for our honeymoon & had a lovely time.
The room was dated but very clean & a good size. Mini bar was renewed every day with beer, pop, water, a packet of crisps & 3 mini spirits. Rooms cleaned daily but not always clean towels given. We once received a surprise bible bath from the butler but other than that we never heard from him. Tried to contact him once with little luck.
Restaurant had a good variety of food, something for everyone. Did get a bit repetitive by the second week though, even with using the other restaurants. Don Pablo was the best we tried, lovely food & the best service by far. Garden grill was the worst, took 20 minutes to be served and give order. Foodwas mediocre so we left before desert- as did many guests- staff didn't bat an eyelid.
Grounds were kept well & most staff were very friendly.
Around the pool beds were always available but the best spots did get reserved early- even though this is prohibited nothing is done about it. The bar had a great selection of spirits & other drinks & at times the trainee bar lady would come & take orders. The male staff never did this.
We were prepared to give tips & did every day. This made no difference to the service we received.
The entertainment at the esmerelda wasn't the best. Bars closed at 11. The main entertainment was ok but again repetitive.
We both got upset stomachs for 3 days but couldn't put it down to anything particular. It appears this happened to a few other guests we spoke to.
Overall we did have a good honeymoon but did have high expectations with it claiming to be a 5 star hotel, which left us disappointed.
- Official Description (provided by the hotel):
- Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (additional charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more less
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- Also Known As:
- Gran Bahia Principe Esmeralda Hotel Punta Cana