I must admit that after staying at secrets st james in Montego Bay I had extremely high expectations.....while royal beach can't compare to secerts st james/wild orchid it was a good choice. The rooms were nice, although the bed was a little (okay a lot) firm, the grounds were lush, beautiful and clean. The beach and pool were nice with adequate seating. The restaurants were great and didn't require reservations. I was really shocked with the quality of the shows; the entertainment team exceeded expectations!!!! My husband and I attended a timeshare presentation with Mario and surprisingly it was no/low pressure. I set my timer on my phone to alert me when 90 minutes had passed but before it alarmed we were out of there; they gave us a great pitch, we declined and that was that!!! Mario was awesome!!! When booking excursions go with Punta Cana experts.....they gave us a better rate than Amstar (Secrets excursions company) and the service was outstanding....ask for Claire, she will take great care of you.
My only complaint was the language barrier....yes I know I'm in Dominican Republic and Spanish is the native tongue BUT in all my travels this was pretty bad. For example we attempted to ask for steak sauce during dinner, the waiter couldn't understand us. Several times I asked for change for a $5 or $20 (for tips) the staff had difficulty understanding. The staff was attentive and most were eager to please but the language barrier did make communicating a little difficult.
- Official Description (provided by the hotel):
- Ideally situated on the picturesque palm-studded, sugar white Playa Bavaro beach on the eastern coastline of the Dominican Republic, Secrets Royal Beach Punta Cana offers adults all the privileges of Unlimited-Luxury(R). Guests will immediately be embraced within an extraordinary environment where luxury illuminates every detail and our high level of personal service is unmatched. To ensure your romantic escape is everything you've imagined, every detail of your stay will be flawlessly provided and superbly attended to. From the fine quality linens to the daily refreshed mini bar and the unlimited premium brand beverages to the pool and beach wait service. You'll be immersed within a world of stunning architectural design coupled with resplendent views of the lush gardens, crystal-clear Caribbean Sea and dazzling swimming pools. This tranquil, romantic haven in Playa Bavaro is like nothing else you've ever experienced before. ... more less
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- Also Known As:
- Secrets Royal Beach Hotel Punta Cana