We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Anniversary Vacation”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Secrets Royal Beach Punta Cana
Ranked #9 of 112 Hotels in Punta Cana
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 17 August 2014

Overall our stay was very enjoyable. The staff from when we arrived to when we left was always helpful and cheerful. Angel at the pool bar never let you be with an empty glass. Rachel a new concierge was exceptional. The property was well groomed and very clean. My wife and I had the perfect room. It was near the pool bar, beach and restaurants. Food was mediocre to very good. It depended on what and where you ate. It is a matter of personal tastes.

Room Tip: I can only comment on the room we had. Junior Swim Out #4176
See more room tips
  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank ike8120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager N, Manager at Secrets Royal Beach Punta Cana, responded to this reviewResponded 18 August 2014

Dear ike8120
We want to thank you for taking time to write a review on Tripadvisor about experience among us.
We are glad to hear that you enjoyed your vacations at our hotel; however we regret not been able to reach the level of expectation you had regarding our food.
Comments like yours are a true inspiration to our continued pursuit of excellence in everything we do. We will look forward to welcoming you back.
Kind Regards,
Clara Escribano
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (10,069)
Traveller rating
Traveller type
Time of year
Language
  • More languages

5,260 - 5,266 of 10,075 reviews

Reviewed 17 August 2014

We couldnt ask for a nicer resort or nicer people. The preferred club upgrade was worth the money with a private beach, pool area and 24 hr room service with full menu. The beach and facility were kept very clean as well as the room. Almost all the staff were happy and smiling. Our favorite crew at the "sandbar" by the private pool, were a blast! Thanks Santa, Lois, Jeffrey, Juan and Willi. Also a shout out to Nelson at the barefoot grill. AWESOME people. They have entertainment each night at two different plazas too.
The only negative thing was that we got sick for a day or so and missed an excursion. We didnt drink the water but did eat a lot of fresh fruit and salad that was likely washed in the water, so use cation or take some probiotics with you. The food was good but nothing to write home about. The lobster on the beach, that was additional, was delicious.
I am a very picky person and hard to please. Secrets gets a 9.5 out of 10 with me and thats hard to do.

Room Tip: We chose a premium club tropical view room (2364) and were pleased.
See more room tips
  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Jason U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager N, Manager at Secrets Royal Beach Punta Cana, responded to this reviewResponded 21 August 2014

Dear Jason U
Receive cordial greetings on behalf of our entire personnel , we would like to thank you for sharing your experience, is our absolute pleasure reading reviews as kind as yours.
We have congratulated all our staff whose service contributed in your happiness.
We hope that we can welcome you back soon, and we can meet personally!
Best regards
Clara Escribano
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2014 via mobile

What an amazing time my husband and I had here! We wanted to get away from it all and just relax and this place provided it. Food was delicious. Drinks were yummy. We got a package for $90 that included our own butler, cabana rental, spa. Massage, we didn't have to anything! Everything was done for us, including checking into our flight. Any tour we wanted to do, done! Just request it to your butler. It was well worth spending the $90. Definitely a romantic getaway ONLY for adults! A must if visiting Punta Cana.

Stayed: July 2014, travelled as a couple
1  Thank MMGarcia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager N, Manager at Secrets Royal Beach Punta Cana, responded to this reviewResponded 18 August 2014

Dear MMGarcia
Thank you for your time and effort writing a review about your vacation experience at our beautiful Secrets Royal Beach hotel.
We are truly delighted to read that our service team, our location, your room and your experience all together exceeded your expectations. Comments like yours are a true inspiration to our continued pursuit of excellence in everything we do. We will look forward to welcoming you back, hopefully in the not far future.
Kind Regards,
Clara Escribano
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2014

I would give 4 and a half stars but not an option. Hotel was very nice, great room, pools, beach, entertainment, and all the staff were wonderful. We stayed August 3rd to August 10th. Everyone at Secrets was ready to please and help in any way. Our only small issue was that the food was sometimes hit or miss, some very good and some not great. Didn't matter though because if we didn't like something we ordered something else. Overall we had an awesome time and met lots of new friends. We stayed in preferred section and liked the preferred lounge, everyone there was a lot of fun and helpful. We enjoyed the preferred pool and all the other pools and beach. Internet is free with preferred rooms. The sand was nice and soft and beach was swimmable. Entertainment and bar staff were so friendly and really made our trip that much better. Thanks to Charlie Brown, Milky Way, Karen and Scooby doo in entertainment. Thanks to Willy Mays our favorite bartender who always serves with a smile and other pool bar helpers Jonathan, Elias, Fernando, Santa, Juan, Luis, Jeferey. Also a huge shout out and thanks to Angel who really is an angel at the main pool. He was the best cocktail server we've had at any resort. He aimed to please and always super friendly and had our drinks right away. He also helped us get rafts...our floating bar. We loved the grilled chicken and burgers at the beach grill. We looked forward to seeing Nelson everyday who would get us a table and drink with a big hola and smile at the grill. Daniel at the preferred restaurant was super friendly and helpful as were most the other waitresses and waiters. We'll get back there again some day. We laughed almost non stop for a week...my ribs still hurt and my liver too. Drinks were flowing non shop.

Stayed: August 2014, travelled with friends
Thank mkaylo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager N, Manager at Secrets Royal Beach Punta Cana, responded to this reviewResponded 24 September 2014

Dear mkaylo
We want to thank you for taking time to write a review on Tripadvisor about experience among us. I have no words to express our most sincere gratitude for your lovely comments about your recent stay with us.
We are glad to hear that you enjoyed your stay at Secrets Royal Beach Punta Cana, and on your name we will congratulate our personnel, for helping to make your stay memorable.
On behalf of my team, I want to thank you again for choosing us over other Caribbean hotels for your holidays
Hoping we will see you soon .
Warm regards
Clara Escribano
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

so happy to be here!!!!! the hotel is excellent!!!! the most friendly staff work at this resort. since I reached the lobby Pedro the bell man offered me a fresh champagne and the check in went so quick.

food at oceana was my favorite, We had the most lovely dinner inside the wine cellar. Pool are always clean as well as the gardens.

my only suggestion would be live the bars open after 2 am, we are young and we like party!!!!

Room Tip: suite 4128 is the best
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank alexisfamilia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager N, Manager at Secrets Royal Beach Punta Cana, responded to this reviewResponded 18 August 2014

Dear alexisfamilia
Receive cordial greetings on behalf of our entire personnel , we would like to thank you for sharing your experience, is our absolute pleasure reading reviews as kind as yours.
We have congratulated all our staff whose service contributed in your happiness.
We hope that we can welcome you back soon, and we can meet personally!
Best regards
Clara Escribano
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

My mom and sisters came to secrets for our summer vacation and our stay at secrets was amazing! The staff were all hardworking , fun , happy. They would dance laugh , very friendly. They were there for our every need and want! Omg I was sad when our vacay was over because I felt like I had no them for a long time . The food was good, very clean we loved it. Hello to Patricia , Eliesa, Carlos, Milky Way , and to the rest of them we love you. Thank you for a fab vacay!!!!!!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Blondee68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager N, Manager at Secrets Royal Beach Punta Cana, responded to this reviewResponded 18 August 2014

Dear Blondee68
We want to thank you for taking time to write a review on Tripadvisor about experience among us. I have no words to express our most sincere gratitude for your lovely comments about your recent stay in our hotel.
We are glad to hear that you enjoyed your vacations at Secrets Royal Beach Punta Cana; and on your behalf we will congratulate our personnel for helping to make your stay memorable.
On behalf of my team, I want to thank you again for choosing us over other Caribbean hotels for your holidays
Warm regards
Clara Escribano
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

Everyone constantly approaching you with smiles... it's so different than NYC! That said, it's a good thing. The staff is so friendly and accommodating, the service is top-notch. The amenities are abundant. It was a paradise for a bargain price. I can't recommend this enough.

Room Tip: Although I chose a "swim up" room which was just a few feet from the 'lazy river'...
See more room tips
  • Stayed: August 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel
4  Thank Paulie1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager N, Manager at Secrets Royal Beach Punta Cana, responded to this reviewResponded 18 August 2014

Dear Paulie1977
We are glad to hear that you enjoyed your stay with us. We congratulated on your behalf our personnel of Secrets Royal Beach, for helping to make your stay memorable. We will look forward to welcoming you back again. In our hotel we are honored to have customers like you.
Comments like yours give us strength to continue on our way, thank you for your warm words of support and encouragement, your message will be communicated to all staff to share the joy I felt when reading it.
Thanks again.
Warm regards
Clara Escribano
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Punta Cana hotels
3.3 mi away
Iberostar Grand Hotel Bavaro
14.2 mi away
Breathless Punta Cana Resort & Spa
2.3 mi away
The Reserve at Paradisus Punta Cana
Show Prices
Show Prices
Show Prices
0.5 mi away
The Reserve at Paradisus Palma Real
13.5 mi away
Secrets Cap Cana Resort & Spa
5.9 mi away
Hard Rock Hotel & Casino Punta Cana
Show Prices
Show Prices
Show Prices

Been to Secrets Royal Beach Punta Cana? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Secrets Royal Beach Punta Cana

Address: Ave Alemania S/N | El Cortecito, Bavaro Beach, Punta Cana, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Punta Cana
#4 Casino Hotel in Punta Cana
#8 Spa Hotel in Punta Cana
#8 On the Beach Hotel in Punta Cana
#9 Luxury Hotel in Punta Cana
#11 Romantic Hotel in Punta Cana
Price Range: £215 - £499 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Royal Beach Punta Cana 4.5*
Number of rooms: 465
Official Description (provided by the hotel):
Ideally situated on the picturesque palm-studded, sugar white Playa Bavaro beach on the eastern coastline of the Dominican Republic, Secrets Royal Beach Punta Cana offers adults all the privileges of Unlimited-Luxury(R). Guests will immediately be embraced within an extraordinary environment where luxury illuminates every detail and our high level of personal service is unmatched. To ensure your romantic escape is everything you've imagined, every detail of your stay will be flawlessly provided and superbly attended to. From the fine quality linens to the daily refreshed mini bar and the unlimited premium brand beverages to the pool and beach wait service. You'll be immersed within a world of stunning architectural design coupled with resplendent views of the lush gardens, crystal-clear Caribbean Sea and dazzling swimming pools. This tranquil, romantic haven in Playa Bavaro is like nothing else you've ever experienced before. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Holiday Gems, Travel Republic (UK), LoveHolidays, Booking.com, Travelbag, Expedia, HotelsClick, Evoline ltd, Hotels.com, Ebookers, getaroom.com, Cancelon and 5viajes2012 S.L. so you can book your Secrets Royal Beach Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Royal Beach Hotel Punta Cana

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing