We travel very often and have stayed at many All Inclusive resorts and I will say this is the BEST we have ever stayed at.
My daughter was married here last week. The wedding was planned via emails and phone calls, never having personally seen the resort. It went off without any problems. The wedding was beautiful. Everything was taken care of. The wedding planners did such a FANTASTIC job.
I'm sure my daughter will write her own review about her personal planner who was awesome..
We had 50 guests stay at the Palma Real , the bride and groom as well as us stayed at the Reserve. The check in process was quick with special thanks to Hoenny Mena. We had swim up suites which were awesome. Anything we wanted was available,
dinner reservations were made for us through our guest service coordinator, Jorge Zomilla.
Jorge was fantastic! Always prompt and happy. Actually all the staff seem to be very happy and very attentive.
The rooms at the Palma Real were beautiful as well. Cleaned, well stocked and turn down service daily.
Transportation was very easy going to and from the Reserve to the main lobby of the Palma Real. Also, a very nice easy walk which only took a few minutes. The landscaping is unbelievable. Everything groomed to perfection.
We had two babies( 1yr+) in the group that visited the kids zone daily. It is free to those who stay at the Reserve and I think those who go through the family concierge rooms. I beleive any child over 5 who stay at the resort can also use the facility. The staff there are great. The facility is so clean with cribs, toys for babies all the way up to computers for the bigger kids.
The staff of Natali-Ynes, Angel, Wanda and Nicaurys were so great.
We also took advantage of the spa facilities. The wedding party all had massages which were perfect the morning of the wedding. The wellness spa is a welcome retreat with very calming music and a wonderful atmosphere. We can't say enough about the spa. Marlene coordinated all the treatments with a smile. Also the gym and the yoga classes with Edison under a palm hut were great.
The bars and restaurants, and buffets served such delicious foods. Ramon Fueigo, one of the bar staff is so fun and happy and very talented. He was the best! Also Luis Diaz can pour a great drink.
No one got tired or bored with a wide variety of choices of food or drink. The only restaurant which left a cold atmosphere was Aqua. Stark, white and chrome decorated the space but the food was perfect.
I really can't say enough about the resort. It was perfect from start to finish. I would highly recommend it and we will be going back.
- Official Description (provided by the hotel):
- Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more less
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- Also Known As:
- The Reserve At Paradisus Palma Real Hotel Punta Cana