You would think by reading all the reviews that this place is extraordinary. Wouldn't go that far. Everyone is friendly, but wouldn't say they go out of their way to please, despite us tipping everyone. I assume it's most likely because we showed no interest in hearing about the time share program. Rooms are nice, but not ultra-luxurious. Booked through Expedia a room with King-sized bed. We were told on arrival no such rooms were available. Their solution was to push the two double beds together (a little disappointing). For being a more family-oriented section compared to the main resort, it's not stroller-friendly (no elevators). Who wants to lug a stroller up two flights of stairs several times a day with two small children? Kidzone is a nice feature, although we couldn't take advantage of it because our kids are too young. The Reserve does have a special section on the beach. No problems finding a nice spot (although in mid-November the resort was not operating at full capacity). The buffet at the main resort has more food options, we enjoyed it for breakfast. HG (Hydro Grill) at the Reserve has a great ala carte menu for lunch. We tried several of the ala carte restaurants for dinner, certainly not bad, but I wouldn't say any of them were noteworthy. Bring the bug spray...got several bites while dining. Souvenir prices at the gift shop at the main resort and at the resort mall are reasonable. Unless you're extremely talented at haggling, not worth it to go off-site for souvenirs. Departing from the airport in Punta Cana is a painful process and kind of spoils the vacation impression.
In summary, we had a relaxing vacation and enjoyed a beautiful beach, however, can't say it was the dream vacation of our lives.
- Official Description (provided by the hotel):
- Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Melia, Booking.com, Expedia, TripOnline SA, Hotels.com, Cancelon, HotelQuickly, getaroom.com, Ebookers and Evoline ltd so you can book your The Reserve at Paradisus Palma Real reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Reserve At Paradisus Palma Real Hotel Punta Cana