We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Staff” 5 of 5 bubbles
Review of Presidential Suites - Punta Cana

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Presidential Suites - Punta Cana
Ranked #49 of 110 Hotels in Punta Cana
Certificate of Excellence
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Staff”
5 of 5 bubbles Reviewed 13 July 2014

This was our first time in Punta Cana and we had a great time. The resort is small but nice. It's located right on a beautiful, clean beach. The entertainment staff made our stay MUCH even better. Mini-Me, Gabriel and Alejandro were the BEST! They were there every morning, afternoon and night with different games and activities for everyone. The nightly shows were entertaining. Annie and Israel were great waiters and kept the drinks coming.
When we first walked into our room, we notices a strong sewer smell. We called the front desk and they were able to move us to another room. I would definitely recommend this resort and plan to go back.

Room Tip: The people in the brown shirts are trying to sell you a vacation club membership. They are VERY per...
See more room tips
  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JVT14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,934 reviews from our community

Traveller rating
    971
    590
    206
    84
    83
See reviews for
550
696
34
4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (542)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Shaftsbury, Vermont
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 13 July 2014

Had a great vacation. Disappointed in the accommodations. The Presidential Suite is nothing like the rooms at Lifestyles Puerto Plata. No dresser in the master bedroom, and the pullout coach was two cushions on the floor.
The staff however helped make up for the deficiencies of the room. Gabriel was our absolute favorite along with Mini Me, Capuchino & Stephanie. This is our 4th vacation at a Lifestyles resort. Absolutely love the Puerto Plata resort.
We will go back to Punta Cana, but need to give the resort a few years to develop.

Room Tip: Be sure to validate the number of bedrooms and what the actual beds will be. The pullout coach in ou...
See more room tips
  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 July 2014

There were really no problems with staying here. I loved every single minute of it! The rooms were very clean and well rounded, the beach area was unbelievable, the entertainment staff on the beach was amazing as well. MiniMe, Stephanie, and all of the other entertainment staff made the stay so much better. They were so much fun! Every single staff member there was so sweet, always greeting you and making sure you were okay. I have no complaints at all and I can't wait to come back!

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Melissaa22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annapolis, Maryland
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 9 July 2014

The check-in process was easy. You either purchase all inclusive for the time you stay or you don't. We decided to purchase the all-inclusive, because of convenience, and we weren't disappointed in that decision. When we first arrived to our 3 bedroom suite, it looked clean and the A/C had all rooms very cool. The main A/C unit in the hallway goes by Fahrenheit, but the ones in the bedrooms go by Celsius, so be ware US citizens!

After changing into our pajamas to take a quick nap after the long day of travel, we pulled back the sheets on our bed in one of the guest bedroom and there were ants! We called immediately to the front desk. The housekeeping staff came within 5 minutes. They took the mattresses and box springs outside our suite to wipe them down with a bleach solution and then gave us freshly laundered sheets. We were happy with that prompt service.

Our first meal was lunch at the Decadence buffet. The selection was well-rounded and the food was delicious. Our first dinner was at Kimono's, which is an Asian restaurant. Here, our waiter Santiago was excellent. He was personable, held conversation with my family and served us efficiently and in a timely fashion. The dishes we ordered were the Snapper, Orange Chicken, Steak/Chicken skewers and fried rice. We all sampled each other's dishes and I had to say they all tasted great! The only complaint I have was with regards to the "shrimp crackers". The name itself is misleading. We were all expecting shrimp on some type of cracker, but instead received crunchy chips that were shrimp flavored. I asked for mine to be replaced with the fried green beans which were delectable.

The Italian restaurant, Basil and Tomatoes was disappointing. I did not enjoy any of the main entrees, but did delight in the pizzas, the soup, and Cesar salad. The dinner menu at Decadence is the same every night, so don't expect it to change. The green beans served with many of the dishes were too crunchy and in my opinion under-cooked, but the entrees themselves were good. I enjoyed the fish tacos and steak the most. Breakfast at Decadence was my favorite meal. I had a vegetable omelet with Pico de Gallo, mimosas and fresh fruit everyday. Be sure to try to the Coco Loco, Toucan, and Banana Mamita drinks...yum!

Next we encountered that the TV remote in one of the guest bedrooms didn't work. It was a simple fix; it needed batteries. The maintenance staff replaced the batteries within 10 minutes of us reporting the issue to the front desk. Again, we were very pleased with the prompt service. Our last issue was with the Cable TV in the main bedroom. The connection simply wasn't working. Seeing as though there was nothing they could do about it because it's a cable company issue, the manager offered us free in-suite Wi-Fi for the inconvenience. Again, we were pleased.

The entertainment staff was superb! They made sure to interact with everyone in the crowd. Even me being shy had a fun time dancing to Soca and even learning to Merengue. My personal favorite entertainment staff members were Shorty, Felix and Mini Me. Each had bubbly personalities and I will never forget them. The restaurant/wait staff was also excellent. They were friendly, prompt and even took the time to learn your name and remember what drinks you prefer. I will never forget Gilberto, Santiago, Jose Ramon and David.

Overall we had a fun time in Punta Cana, but I owe it all to the staff at Presidential Suites!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank ShanJay82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 7 July 2014

The animation crew were fantastic !
Pikete, Capuchino, and Mini Me made our stay very enjoyable.

The service is 5 star
The food is 3.5 star (the candlelight dinner "Beef & Veggie Skewer" was the best)
The beach is 5 star

Room Tip: These rooms are meant for four people comfortably, I don't recommend only two people per week...
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 July 2014 via mobile

I could not possibly have been more entertained or enchanted with the night life and daytime activity crew! Amazing!!! MiniMe/Disel, Stephanie, etc were fabulous and quite honestly if they are working somewhere else next time we visit, I may go there instead! I went with my boyfriend and my 16 year old son...there was something entertaining and appropriate to do at every turn that all age groups could enjoy! The food was good...the Italian was the best of it all. The room was oversized and bright but had an unbelievably foul smell that front desk had to come up and take care of...on day 6. TIP!! We didn't see a lot of people tipping and it's an absolute shame...too your waitstaff, bartenders, entertainers, etc. It goes a long way. We traveled from Boston and are already looking forward to returning!!

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nicole3569
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 July 2014

My girlfriend and I stayed here for 5 days and we really enjoyed ourselves. The resort is small but that is by no means a negative. The restaurants never got to crowded and we didn't have to wait to be seated, and the food was very delicious. Every night there was an event on the beach which was fun and didn't run too late. The employees at the resort are fantastic; Gabriel, who worked on the beach was very personable, remembered my name and face everyday, and made me feel like it was his sole duty to make sure my girlfriend and I were having a good time. I've been to quite a few resorts and honestly, this is the first time I've cared to write a review. While the resort itself was very good the employees are the reason I felt the need to take time to write this. If I go to Punta Cana in the future I will be staying here again.

Room Tip: Try for a room with a pool side balcony!
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank bill w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Punta Cana
0.1 mi away
Hotel Cortecito Inn Bavaro
Hotel Cortecito Inn Bavaro
#104 of 110 in Punta Cana
3.0 of 5 bubbles 165 reviews
0.6 mi away
NH Punta Cana
NH Punta Cana
#67 of 110 in Punta Cana
4.5 of 5 bubbles 314 reviews
169.7 mi away
Presidential Suites A Lifestyle Holidays Vacation Resort
Show Prices
Show Prices
Show Prices
0.2 mi away
Tako Beach Rooms
Tako Beach Rooms
#2 of 12 in Bavaro
4.5 of 5 bubbles 40 reviews
169.6 mi away
The Tropical at Lifestyle Holidays Vacation Resort
0.0 mi away
ApartHotel Green Coast
ApartHotel Green Coast
#11 of 17 in Bavaro
3.0 of 5 bubbles 52 reviews
Show Prices
Show Prices
Show Prices

Been to Presidential Suites - Punta Cana? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Presidential Suites - Punta Cana

Property: Presidential Suites - Punta Cana
Address: Alemania Street, Punta Cana, Dominican Republic (Formerly Presidential Suites Punta Cana Be Live)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#7 Best Value Hotel in Punta Cana
#42 Top resorts Hotel in Punta Cana
#45 On the Beach Hotel in Punta Cana
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Presidential Suites - Punta Cana 3.5*
Number of rooms: 110
Official Description (provided by the hotel):
Imagine a resort where your cares melt away while you watch the hypnotic dance of the waves upon the sand, both such extreme colors that at first it doesn’t look real. Soak up the sun, as well as a specialty drink, like a Banana Mama, served to you beach-side by our friendly staff. The newest luxury property to be added to the Lifestyle family, this resort is set within the lush tropical area of Punta Cana, with a Caribbean hideaway vibe, and scrumptiously appointed one, two and three bedroom suites. Fully furnished living and kitchen area, with stainless steel appliances and designer furnishings set the standard for lavish comfort. Presidential Suites – Punta Cana is a Luxury All-In resort with 3 restaurants and 2 bars on property for your convenience. Enjoy an Italian pasta at Basil & Tomatoes, or an Asian delight at Kimonos, our Teppanyaki styled Japanese restaurant. Ready for something with variety? Our main dining restaurant, Decadence, is open early until late for your convenience. Sip a specialty drink from Utopia, while enjoying the ambiance of the restaurant and bar area. Unwind at Nirvana Beach, a private-access beach, with attentive service and comfortable beach beds for enjoying the sun, sand and sea. Experience live entertainment shows, beach-party extravaganzas, exciting casino nightlife, and so much more offered within the area. Add in world-class golf, water sports and endless island adventures, this is the Lifestyle you deserve. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers and Travel Republic (UK) so you can book your Presidential Suites - Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Presidential Suites By Lifestyle - Punta Cana Hotel Punta Cana

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing