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“Stay away from RIU Resorts”
Review of Hotel Riu Naiboa

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Hotel Riu Naiboa
Ranked #78 of 112 Hotels in Punta Cana
Reviewed 7 December 2003

We were booked into Riu Taino for the week. We arrived there at 11pm, in a lobby stuck in 1960-no high ceilings, bright colors, birds (all of the nice touches that make you feel that you are on vacation). We were then pointed to the food which was leftover shrivelled up Hot Dogs and dried out Hamburgers. We then were told there was also food at the Disco outside. We went there and the chicken was very good but we had to pay for that and the drinks (what about the all-inclusive?) Then we went to the Riu Palce (The only place that looked civilized) and were told that we could not have a drink there.Then we went to the room and it had a bed from Motel 6. Oh, we also had seperate beds. The next morning, we awaken to what looked like a zoo. I felt like I was back home at Jones Beach on Long Island. Hundreds of people on the beach, competing for space and making big noise. Not relaxing or what I expect on a vacation. Luckily, we booked with Apple Vacations and when we went to the orientation the next morning, for $50 a day per person extra we were able to upgrade to SECRETS EXCELLENCE! We had originally thought of this place when we booked our trip but thought it would lack variety because it was secluded and you could not share with other resorts (the stupid reason we booked Riu Taino). Secrets was just what my wife and I were looking for on our week away. We were greeted by a beautiful entrance and a lobby filled with open air and water flowing everywhere. We were greeted by the staff in pith helmets(nice touch) and were made to feel special. My worries of no variety could not have been further from the truth. I stayed busy the entire time there: tennis, tennis lessons, tennis tournament,billiards tournament, ping pong,massages, horseback riding, bike tour, afternoon games for prizes, swimming, swim up bar, the gym, the sauna, the steam room, the disco, the evening shows, casino, volleyball, 7 dinners in 7 restaurants (sit down meals) no buffets or long waits for dinner. In short I stayed occupied and was never bored and it was not a battle for chairs at the pool. The long winding pool leaves plenty of room for everyone. Its not one of those noisy square pools with music blasting and kids screaming. It was civilized but not dull or lifeless. I kept saying out loud, "I love This Place". Drinks were all top shelf and the service was friendly. Get the Coco Loco; They have fresh coconuts and serve you the drink using the actual coconut and its juice. We never left the property and we loved the environment. The Sports Bar area was always full of games and fun if you want it and there were many quiet spots as well. We did a great Horse Ride through the palm tree area near the resort and it was included in the price. It was wonderful. If you want to escape the crowds, still stay active, enjoy a variety of cuisine, spend quality time with your spouse, all at a decent price and still feel special GO TO SECRETS EXCELLENCE. SPEND THE XTRA CASH. DON"T BE CHEAP- YOU ONLY GET SO MANY VACATIONS IN YOUR LIFETIME WITH YOUR LOVED ONE. DO IT RIGHT DO IT NOW HAVE FUN! 'Nuff said!

7  Thank UkPepperoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,124 - 1,130 of 3,236 reviews

A TripAdvisor Member
Thunder bay, Ontario
15
Reviewed 20 November 2003

Okay, if your a parent looking for a MINT hotel for you and your teenage kids. This is THE place to go.. not only is teh price right, but honestly... you get MORE then what you pay for. Everyones friendly ... extra friendly ;) and the DISCO rules... the alcohol in the room becomes quite convient too.. on teh nights when nights turninto mornings fast. Beach is unbeileveable... just a tiny short walk... even tolerable on the days with huge hangovers... which is of course..
everyday!!! So pack you bags and leave TODAY!

5  Thank A TripAdvisor Member
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A TripAdvisor Member
Toronto Canada
11
Reviewed 5 November 2003

My family (husband, 2 kids ages 4 & 6) have inthe past 2 years travelled to the Riu Naiboa and the Riu Tequilla(Mexico) and were overall impressed by th RIU chain. We are considering venturing out and travelling to the Mayan Coast again but considering a different resort.
Gala Resort Playacar. Interested in hearing from anyone who has travelled to the Gala after a RIU experience for comparison purposes.

1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2003

I have stayed in Riu Naiboa 2 times and both times i had an amazing time. The beach,pool,bars and the rooms are beautiful. The food is great and the intertainment is exellent. The people there friend,kind and very sweet. During my whole vacation there i had an amazing time and planning to go again soon. I have been to many hotels in Punta Cana and Riu naiboa is the best. Trust me on one thing that when you visit this hotel you will never regret it. Riu Naiboa is #1.

6  Thank Lenchik25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Boston, MA
13
Reviewed 21 October 2003

We went to Punta Cana in March 2003 leaving out of JFK. We used apple vacations as our agency and overall, did not have problems with their service. We paid less than $900 for our 1 week all inclusive vacation so we were not expecting luxury. Riu Naiboa was a decent, clean, resort but had a few basic problems. The room felt damp and had a wierd smell.
The elevators were non-functional for an entire day and we had to climb up 4 flights of stairs to go to our room. The beach was nice but very crowded. If you like the crowded bustling beaches, then punta cana, especially the Riu, is a place for you. If you want to relax, it probably isnt the right place. Punta Ccana is also 70% europeans, mostly German tourists and they are NOT friendly. They cut in line at buffets and at beachside showers. Also, we witnessed an african american tourist get yelled at in german by a german older guy because he was taking too long at the beachside shower. The older gentlemen then smiled at the lady who was also waiting behind him and gestured to her to use the shower ahead of him. It was such a gross, obvious case of racism and was a sad sight to see... Overall, our vacation could have been a lot more enjoyable but due to these circumstances, it ended up not being so enjoyable. We visited Jamaica, Cancun, Playa Del Carmen, the Bahamas and Aruba and enjoyed our trips to those islands a lot more. Maybe because we felt that generally speaking, amercans were just more polite... I would not recommend Punta Cana unless you can deal with a lot of rudeness and the crowd.

3  Thank A TripAdvisor Member
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A TripAdvisor Member
Toronto, On
118
Reviewed 13 October 2003

18  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
toronto ontario canada
1
Reviewed 3 October 2003

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Naiboa

Address: Playa Arena Gorda | Dominican Republic, Punta Cana, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
#11 Best Value Hotel in Punta Cana
#67 Top resorts Hotel in Punta Cana
#71 On the Beach Hotel in Punta Cana
#71 Spa Hotel in Punta Cana
Price Range: £99 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Naiboa 3.5*
Number of rooms: 362
Official Description (provided by the hotel):
* Located in Punta Cana * Inside the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Palace Bavaro and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * Separated from the beach by just the Riu Palace Bavaro * Complimentary sun loungers on the beach * 4-story building * Surrounded by 20,000 m2 / 24,000 sq. yards of tropical gardens * 50 km / 31 miles from Hig'ey * 150 m / 495 ft. from Caribbean Street * 30 km / 19 miles from Punta Cana Int'l. Airport * Credit cards accepted: Visa, MasterCard ... more   less 
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Also Known As:
Riu Naiboa Punta Cana

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