Just got back from a 2 week stay with friends. After reading previous reviews, we were a little worried. The service from when we checked in was great, we had no problems at all with the staff.
Rooms were cleaned everyday, huge selection of food for breakfast, lunch and dinner. Evening entertainment was always good, there were also plenty of activities to take part in during the day around the pool.
Animation team were fantastic, they work very long hours but always make an effort to come and talk to you and get you involved in activities. Pool area was very clean, the pool was cleaned twice a day- only downside was there was no pool bar as advertised but this didn't bother us as it was only a 30 second walk to the bar anyway.
The beach is only about a 2 minute walk down the Caribbean street and if you walk down the beach, there is a market - stalls selling souvenirs, worth a visit.
We also booked the saona island trip which I would highly recommend. The Caribbean buccaneers trip was also very good.
Overall our stay was very pleasant, staff were very friendly and we had no problems.
- Official Description (provided by the hotel):
- * Located in Punta Cana * Inside the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Palace Bavaro and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * Separated from the beach by just the Riu Palace Bavaro * Complimentary sun loungers on the beach * 4-story building * Surrounded by 20,000 m2 / 24,000 sq. yards of tropical gardens * 50 km / 31 miles from Hig'ey * 150 m / 495 ft. from Caribbean Street * 30 km / 19 miles from Punta Cana Int'l. Airport * Credit cards accepted: Visa, MasterCard ... more less
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- Also Known As:
- Riu Naiboa Punta Cana