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Excellence Punta Cana
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Reviews (13,968)
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11,656 - 11,661 of 13,968 reviews
Reviewed 12 October 2007

We were at the Excellence from October 5-10. This was our first time to the DR and Excellence, and will not be our last. It is hard to know where to begin, but I will try to cover as much as I can.

Arrival: As many had warned, the bus trip from the airport is over an hour and a bit crazy. The bus drivers should be in Nascar. It was nice though to see the real Dominican way of life along the way. Upon arrival you are greeted with a cool towel and a glass of champagne - nice touch! Check-in was very smooth and they put us in a 3rd floor room when requested.

Room: We were in a gardenview basic room and were trying to find out from others prior to leaving a good building. In my opinion we lucked out and got one of the best. It was in building #6 on the third floor (high vaulted ceilings) - room 6205. It was perfect on the end and from the balcony we looked to a beautiful garden with fountain and could see out over the pool and swim up bar and even out to the ocean. For the cheapest room, it was incredible! This also was a building right next to the main lobby area and all restaurants - steps away from all of the action. The rooms were updated during our stay with new balcony curtains and new quilts and pillow covers. The jacuzzi was great and we had towel art each night. You get maid service twice daily.

Pool/Beach: Amazing - hard to beat anywhere else. 2 pools one being the length of resort and the other quieter cascading pool. Many chairs and beds around pools and on beach. I would get your towels right away as they seemed to go fast. Just ask if they run out. The waves were rough and we actually saw a man taken to the hospital after a boogy boarding accident - it is at your own risk. Great drink and food service at the pool and beach.

Restaurants - Chez Isabelle was our favorite - chateaubriand, Lobster House is wonderful - all lobster dishes, Spice - good sushi, Barcelona - a great filet we did not have dinner at Agave, Grill or Toscana. Toscana and the Grill we used for lunch and breakfast - both good. All food had great presentation.

Staff - What can we say - they have never ending energy. Fransisco and Mariel were very special and we had a great time participating in games of pool volleyball, tappy tappy, dancing etc... Que - Que - Que

We can not say enough wonderful things about this resort. If you get a chance, be sure to take the massage classes from Oscar at the spa. We also did the horseback riding included from the resort - the scenery was nice, but the horses were sad looking and they liked to ride in a clump. Will be happy to answer other questions - just email

  • Stayed: October 2007, travelled as a couple
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6  Thank foofyshop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2007

This resort was sooooo..... romantic and peaceful. The entertainment staff: Rey, Frankin, Mariel, and Rosemary made every day a whole lot of fun . The food was excellent, the excursions was good. I definitely recommend this resort to any one looking for a romantic getaway.

  • Stayed: September 2007, travelled as a couple
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Thank lockjock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2007

We have been to several all-inclusives and Excellence ranked with the best of them. Aventura Spa Palace and Excellence are very compatable, both being very luxurious.

The food was great! We did not have a bad meal. Our favorites were the French, Spanish and Italian resaurants. We also enjoyed the martini bar, be sure to ask for the Jennie shot (from Jennie).

The accomadations were very nice and the service everywhere was outstanding!

Our group of 3 couples enjoyed the daily activities, disco, gym and especially playing sand volleyball. Julio did a great job of organizing fun beach activities each day.

We did not go on any excursions as we just wanted to relax and enjoy the resort. Everything you could possibly want is right there at the Punta Cana Excellence!

Stayed: June 2007
2  Thank SacramentoGogirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2007

One may be taken off guard with the one hour drive through the countryside to the resort. However, our stay at the Excellence, was great! We celebrated our anniversary and was pleasantly surprised to recieve a welcome glass of champagne and an upgraded room view. We also recieved a complimentary breakfast in bed (different from room service), a romantic setting at our restaurant of choice and flower petals along with chocolates on a turned down bed.

The resort is absolutely beautiful and although somewhat dated, it is well maintained. The suites are spacious and clean.

There are many restaurants to choose from and no reservations are necessary. The presentation is misleading because you think you're about to encounter 5 star quality food, however most of the dishes tasted as if they were frozen and then microwaved.

The entertainment was wonderful. It was nice not having to go on excursions. Our favorite was Domingo Saxo, the jazz musician. If you love jazz, purchase his CD's. They're worth it.

The staff went out their way to accomodate all needs. But the mosquitos and other insects are a nuisance, so make sure you take plenty repellent.

The beach is beautiful, although the water was kind of rough. I was told that this is because the beach is on the Atlantic Ocean side. You wont find pink or white sand here, but none the less it is breathtaking.

If travelling in October, remember it is the rainy season so you might not see much sun. The resort offers board games, indoor entertainment and movies for those days that outdoor activities are limited.

There are some staff members that did an exceptional job -- Fransico (The Cisco Kid) , Mariel, Rey (Dancing), and John (waiter at Tuscano Restaurant).

We have more positives things to say about our first visit to the Dominican Republic, then negatives. I'm sure we will return to the Island, however we will probably visit Puerto Plata or Santo Domingo.

Mike and Lynn

  • Stayed: October 2007, travelled as a couple
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3  Thank Dockeryfw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2007

Just came back from our 5 days at the Excellence Resort Punta Cana. Over all very nice trip, but lets take you there.
Airport in Punta Cana, you are greeted by having your picture taken, then give $10 for a temp. Visa, which you then walk 100 ft, and hand to another person, quite odd. The trip to the hotel is well over an hour, not 30 min. and the streets are full of potholes, and the scenery is dismal ( bodegas, shandy houses)
Hotel grounds are very nice, some construction going on, but quite nice. Orlando at the front desk was very helpful in accomodating us with a nice pool view room, our first room had minor issue, no iron or board, some lights not working, TV remote not working and the view was of just a bunch of trees in the back of other units.
The service and staff were the most friendly & helpful that I had ever experienced. I was quite surprised to see that all of the bars had top shelf liquor (Sapphire, Chivas, J.Black, etc)
Bartenders very attentive and friendly (Coco Loco drink). The staff got you to loosen up and get involved in everything from drinking games, karioke, volleyball, etc, but more important they remembered your name, gave a shout out to you everyday, introduced you to others. In particular Rey was great, he and Francisco, Isabelle and Marine really stand out. The restaurants were all very good, better than any other all inclusive. Nice atmosphere and service (Spice & Chez were my favorite, Barcelona lacked atmosphere (no music, too quiet).
The weather in Punta Cana is odd, sun fro 7:00 - 11:00, then mostly cloudy, and showers daily. The beach was nice, the waves were bordering dangerous.
The shows at night were quite amateurish, and the Dance Club, we went every night, but was really nothing special.
The rooms wer spacious and clean, but the tile work and mini repairs were shabby. Housekeeping didn't get to our room till almost 5:00 daily, no wash cloths, only 2 bath towels, just seemed a little skimpy.
Over all the resort was beautiful, great pools, food, drink, and for the price it can't be beat, but if your looking for a 5 Star resort, I think the attention to details is lacking. I don't think there is really anything they can do to upgrade it, but for the price it can't be beat. And again they service was THE BEST.

  • Stayed: October 2007, travelled as a couple
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1  Thank KNICKRD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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