We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“my recent vacation”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Excellence Punta Cana
Ranked #15 of 112 Hotels in Punta Cana
fort myers, florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“my recent vacation”
Reviewed 9 November 2009

My wife and i stay at this hotel it was nice but lacked what i expected, especially because it was my third time there the service was exceptional and like the name says excellent,but the food left much to be desired it had no flavor and was very bland ,the place it's starting to show it's age,it's somewhat deteriorated i believe it's nine years old now,the best part of this particular place it's that it caters to adults only,and that definitely it's the reason why we've been there so many times,but i think next time we will go to the majestic excellence club a different hotel that also caters to adults.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank andyman69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

13,297 reviews from our community

Traveller rating
    8,805
    2,818
    972
    418
    284
See reviews for
798
9,182
109
72
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3,598)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
NC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 November 2009

I read the reviews mostly good. Gripes about the food. Everything was above par. From the reception desk to the Honeymooners banner on our door. It was our 49th honeymoon. The resort was even more than what they represented on their site. The Majestic Elegance of the hotel. The warm staff. The food was good, some better than others. The Japanese steak house was wonderful. The Ranch steak house was too. The Italian and Gourmand had something we enjoyed.The buffet was hit or miss. BUT they had the best bannana crepes with nutella every morning and a mimosa to that and it was easy to deal with. The drink were generous and they had any label we asked for. It was a wonderful week of sunning, resting and eating. Great band and good shows at 10.00 PM nightly. Too old to stay up for the Disco.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Maggie38NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 November 2009

We have been going to Excellence Punta Cana for several years now. We meet several couples from all over the U.S. We can not stress enough how wonderful this place is. Wilkins, Luciano, Julio, Jose, Carlos, Inez, Benjamin, Hector, just to name a few are the best employees. They always take such great care of us. Our every need is met. This resort is very lucky to have them on their staff. They are all considered family to us and we can not wait to go back again soon.
My only wish is that they get more slot machines to play.
The food is exceptional. The pool and beach are great. The evening entertainment was fun. Can not say enough about this resort. Love to All!

  • Stayed October 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jertaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monmouth County, NJ
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 November 2009

My husband and I have been married 11 years and honeymooned in Maui & Kaui, so we are a bit spoiled & picky by now. This trip to the Excellence was our first all-inclusive vacation. We had been leary of all-inclusives because we've heard the food quality is poor. However, we were pleasantly surprised with The Excellence Resort, Punta Cana. We really enjoyed The Grille & Spice's food. We didn't love Agave, but I loved their dessert & coffee while the band played for us. We didn't eat at Chez Isabelle because it's not our type of food, but people we met while there were raving about it. The Lobster House has the best breakfast in the morning because you can eat outside & the selection is very nice. We would've liked more outdoor dining or at least for the windows to have been open in the indoor restaurants because the weather is so beautiful.

The service was great, they really aimed to please. Diablo was the best beach attendant, getting us fresh towels, pillows, cushions, etc. We gave him $10.00 the first day & he was so appreciative and treated us like royalty the whole week. The pool attendants were great bringing the drinks around. They also served pizza & fruit by the pool. I must add, it was so nice being at an adult only resort where we could truly relax & fall asleep in the sun without being disturbed by screaming kids jumping in the pool. I only want to do adult all-inclusives from now on - very relaxing & so nice not to have to bring your wallet anywhere!

We were not impressed with our room, especially the musty/moldy smell that hit us as soon as we opened the door (room 1006), so we moved to room 7015 which was much better - no smell & closer to the pool. We did have to ask a few times before they let us move. They sent maintenance to change the filter in the a/c, lit incense, etc., but the smell was still there. Finally Raul gave us a room key & let us check out 4 other rooms & pick the one we wanted, which made us very happy. We like the ground floor rooms b/c we like to just walk right out & all ground floor rooms have their own hammocks which is a nice touch. The showers are small & our bathroom floor did seem to have some sort of leak b/c it was always a little wet, but we didn't mind. 24 hour room service was so nice to have & they did a nice job. We left $5 out for our maid almost everyday & we would come back to our room later to find a heart or swan shaped towel on our bed with fresh flowers - nice touch! Our fridge was always stocked with our favorite drinks. We did NOT have any problems with bugs in or outside of the room.

I probably wouldn't recommend Punta Cana as a honeymoon unless you are on a tighter budget because you do get a lot for the money there, but the luxury doesn't match other places we've been. The island is very poor, which you will see during the ride from the airport, but The Excellence Resort is beautiful. We did the 2 hour horseback riding, which we would NOT recommend, even though we've ridden before & love horses. It was dangerous (the horses just take off running & it's hard to gain control), long, hot & you wind up riding the horses to their ranch where there's a market & a bunch of men trying to sell you junk, not to mention the poor starving dogs there, which broke my heart! When they're sure you're not going to buy anything, then you get driven back to your resort. The trails we went on were littered with trash. The only pretty part of it was when we rode on the beach. The 30 minute ride which is included with your stay would've been the perfect amount of time, especially the moonlit ride that some other people we talked to went on & they said it was beautiful.

We didn't get to snorkel b/c the water was rough all week, but we would've liked to. We did hear others say they would not recommend the all day trip. The beach is really nice & when the water was calm enough to swim in, it was so clean & warm & the sand was soft. I didn't worry about anything biting or stinging me b/c there didn't even seem to be anything around, not even any shells.

If you walk on the beach past the resort on either side, there will be people trying to sell you stuff and they're all selling the same junk, mostly paintings that wouldn't go with most American decor. If you do venture into one of these "markets", never pay the price they say, you must negotiate the price & stick to your limit. We've gotten things cheaper by refusing to pay more than we wanted & when we walked away the vendors gave us our price because they didn't want us to leave without buying anything. Be aware, they will try to sell you Cuban cigars for $200 a box that are not real Cubans, even though they are packaged really well. Just don't be naive, the same as if you were going into NYC & buying something off the streets, these guys are trying to get as much money from you as they can get.

The best part about our stay was watching the Yankees win the World Series on a big screen on the beach, under the palm trees, full moon shining on the ocean, waitress service & comfy seats with other Yankee fans all around us. We'll never forget it!

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TC1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 November 2009

My partner and I just stayed at Excellence Punta Cana (arrived home yesterday night), and we had an amazing time. We read several reviews about the resort and had some concerns, but have to say that those who found faults in this resort ... likely would find faults anywhere they stayed. It's a shame that these kind of people go on holiday and can't just be happy that they are in a lovely place, with superior amenities and superior service. We would gladly go back again.
The staff are accomodating and friendly, we had excellent service throughout our stay. Highly recommend the upgrade to the Excellence Club. Where food is concerned, there should be no issue finding something that will more than satisfy you. With eight restaurants to choose from there are plenty of options (and because it's all inclusive you can simply try everything and find what you like). The atmosphere was extremely relaxing. Because the pool(s) go on forever it's very easy to choose areas that are quiet and peaceful -or- if you like a little more action (nothing crazy) there are areas for that as well. Alternatively you can also choose to lounge in the breeze at the beach (strongly recommend the platform beds for a nap!) where drink service is superb.
Be sure to take advantage of the amenities within the resort. Definitely have a massage at the spa (fantasitc) and absolutely visit Rolando 'the pro' for a tennis lesson. We had lessons with him every morning and he was a pleasure.

For those who've read some of the negative comments, take note:
- There are do not disturb signs (you put a card in your door)
- The bugs are not bad (expect a bite or two a most)
- The beach is lovely - groomed every morning
- Yes bring your own sunscreen, advil, etc. (doesn't everyone know to do this?)
- The drinks are not watered down (if they were you could simply get another, it's all inclusive after all!)
- The drive to the resort is long and at times bumpy, but don't forget where you are (where you arrive is more than worth the drive)

We would gladly visit Excellence Punta Cana again! If you're torn between Excellence and somewhere else, choose this resort.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Biggarty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 November 2009

the beach was fantastic - the bugs were not. the hotel had to spray every evening with a heavy fog with noxious fumes - but even that didn't take away from the beach, the pools, the food, and the people. Everyone was extremely friendly.

Stayed November 2008, travelled as a couple
Helpful?
3 Thank KatherineT3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dominican republic
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 November 2009

my hubby and i had been in a 4star hotel earlier that week and there was such a horrible service that we decided to check out and try someplace else. i didnt know what to expect after that experience when i got there, but gladly it turned out to be a wonderful stay! the staff is very nice and entertaining, it was a breath of fresh air, we even won a bottle of rum in one of the games they do by the pool!

its such a romantic atmosphere, i love the beds by the beach and the pool, my room was so ample and different. huge balcony, living room, everything we needed. and a great view to the amazing pool.

food wise there is not as much variety of food since moslty its menu rather than buffet unlike other hotels nearby, but the food is very good and the restaurants are so welcoming and cozy. Overall it was such a beautiful experience. a unique service. and the vegetation and fauna module they have...amazing!

  • Stayed November 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank inklily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Punta Cana hotels
16.1 mi away
Secrets Royal Beach Punta Cana
12.8 mi away
Iberostar Grand Hotel Bavaro
0.9 mi away
Zoetry Agua Punta Cana
Zoetry Agua Punta Cana
#3 of 112 in Punta Cana
4,239 reviews
Show Prices
Show Prices
Show Prices
10.1 mi away
Hard Rock Hotel & Casino Punta Cana
13.8 mi away
Paradisus Punta Cana Resort
Paradisus Punta Cana Resort
#25 of 112 in Punta Cana
12,697 reviews
16.1 mi away
The Reserve at Paradisus Palma Real
Show Prices
Show Prices
Show Prices

Been to Excellence Punta Cana? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Excellence Punta Cana

Property: Excellence Punta Cana
Address: Playas Uvero Alto, Punta Cana, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Romantic Hotel in Punta Cana
#10 Casino Hotel in Punta Cana
#13 Top resorts Hotel in Punta Cana
#14 On the Beach Hotel in Punta Cana
#14 Spa Hotel in Punta Cana
#14 Family Hotel in Punta Cana
#15 Luxury Hotel in Punta Cana
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Excellence Punta Cana 4.5*
Number of rooms: 464
Official Description (provided by the hotel):
This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Savannahville Tours N.V., Holiday Gems, Ebookers, Hotels.com, Expedia, 5viajes2012 S.L., LoveHolidays, TripOnline SA, HotelsClick, Evoline ltd, getaroom.com, Cancelon and HotelQuickly so you can book your Excellence Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Excellence Punta Cana
Excellence Resort Punta Cana
Excellence Punta Cana Resort
Secrets Punta Cana
Excellence Punta Cana Dominican Republic
Excellence Dominican Republic
Punta Cana Excellence Hotel
Excellence Punta Cana Hotel
Secret Excellence Resort Punta Cana
Punta Cana Secrets Excellence

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing