I happen to visit this place quite often since a friend owns two properties there... Staff is rude and not used to have people complain about the services not done.
I been visiting this place for probably a little over two years, seeing them go thru different managements but this is the worst.
Last weekend I came to the apartments had the cleaning service paid, the following weekend realized it was not cleaned and I am still waiting for the apartment to be cleaned (two hours and nobody shows up).
I don't think the administration is on the right track, I don't see the hotel service picking up if it continues like this.
- Official Description (provided by the hotel):
- Located at only 10 minutes from the Punta Cana International Airport, in the largest and most luxurious Marina of the Caribbean, and surrounded by the famous beaches of white sand of Punta Cana and Cap Cana, Marina Sands is an impressive luxury resort of 299 suites of different and generous dimensions, decorated with top quality materials and furniture designed in true Mediterranean style.Five thematic restaurants, five bars, four swimming pools, a Dominican style chapel for weddings and mass, a state of the art fitness center, commercial boulevard with shops and boutiques, restaurants and bars, disco and set of activities and exclusive services that will satisfy even the most demanding.Marina Sands guests can take advantage of the magnificent Punta Espada Golf Club, regarded as the best Caribbean Golf course in Mexico and the Caribbean, as well as other top courses in the area. Also available are aquatic activities, animation, children's activities and much more. ... more less
- Reservation Options:
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- Also Known As:
- Fishing Lodge Cap Cana Hotel Punta Cana