First of all I rated this resort Excellent because the value is really good. I'm aware that this is not a true 5* resort but for the price you pay it more than delivers.
Second I stayed at the Sensimar section. Sensimar is a Hotel Group from Tour operator TUI. It's adults only and only bookable from Germany, Switzerland, Netherlands and Austria. So everyone is speaking German here. I did not book Sensimar because i wanted to be able to speak German all the time but because they have a soft animation so you can relax and don't have animation screaming around all day.
As a guest of Sensimar you have access to a seperate Pool with a Poolbar (no swim up).
You also have a seperate a la carte called Kulinarium which is excactly the same as Krystal.
Other than that it's pretty much the same. Oh forgot at the Poolbar they have Presidente in cans or bottled so that was nice.
Well it's been said many times that there's a new theme at this Riu Palace. It's very funky but the color combination seems a bit odd. Also the Lobby is extremely cold which makes drinking a coffee at the Coffee bar or sipping a cocktail at the Lobby Bar a bit uncomfortable. Check-in was quick no problems there. Also no language barrier at the reception.
At the Sensimar the rooms are exactly the same as at the Riu. Look at the pictures they look excatly like that. Make sure to leave the door open infront of the refrigerator otherwise it does not cool down. They refill the minibar every second day no problems there. Also cleaning was very good and everyday some new creatures made with towels. Also the sinks got decorated and even the curtains.
We stayed at the Sensimar pool most of the time because we got to know many other couples and the service was very fast around the pool. Also great that there is no towel game at all at this resort which is a big plus.
Gorgeous beach. So wide and never crowded. Always plenty of loungers and so many palm trees to get some shade. Definately the best beach on this stretch of beach (including Iberostar, other Rius, Gran Bahia Complex and the Majestics).
We never ate at a a la carte so can't comment on them but heard the steakhouse should be avoided. The others are just fine.
The buffet is spectacular. Nothing you would not find here. Always fresh and they never ran out of something except for the cheese at the pasta station. Service outside is very good not so much if you want to dine inside. Also inside it's very loud so not really suited to have a nice long dinner. Outside smoking is permitted but not a problem.
Service at the Sensimar was very very good but i think it also had to do with the fact that germans do not tipp or only very little so when we gave them some big tipps because we thought the service was very good they brought the drinks bevor we even could ask we were very impressed with that. We were able to speak a bit english with some of the staff and even a bit german or french with Chrismond from Haiti. Ordering was never a problem but some staff really only speak spanish so it was hard to have a longer converstaion with them. But they tried their best to speak with you. I'm aware that spanish is their language so i had no problem with that and since i speak German, French and English i had no problems with conversations. However if you only speak englisch sometimes (only at the poolbar) it can be difficult.
We had a look at all the other Rius since we had access to all of them. Avoid the Naiboa it's a dump i'm surprised that Riu can allow themselves to have such a bad hotel in their chain. The other Rius including the Palace Punta Cana also seemed pretty run down and both have a much to small pool for the amount of guests. But i think the Macao will be very nice once it reopens as an adults only.
all in all we recieved very good value for our money and we would recommend this hotel to our friends.
- Official Description (provided by the hotel):
- * Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Higuey * 30 km / 19 miles from Punta Cana Intl. Airport ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Traveltool, S.L.U., Hotels.com, TripOnline SA, RIU Hotels and Resorts, Travel Republic (UK), Evoline ltd, Cancelon, HotelQuickly and getaroom.com so you can book your Hotel Riu Palace Bavaro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.