The resort is absolutely beautiful. The pool and beach are gorgeous. Rooms are nice and spacious. However, don't plan on sleeping in late. You hear the workers early in the AM banging around their carts and speaking in Spanish. The food is horrible. Room service options are about 4 things. Room service also tends to forget your order or just never brings it up. The towel card is just so ridiculous. If u want to eat at any of the restaurants you must make the reservation 2 days in advance (I thought this was vaca). But the staff is very accommodating near the pool and buffet etc. Front desk didn't explain anything to us. They were not very helpful. Couldn't imagine how this is a 4/5 star hotel.
- Official Description (provided by the hotel):
- * Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Higuey * 30 km / 19 miles from Punta Cana Intl. Airport ... more less
- Reservation Options:
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