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“A Few Surprises But, Overall, A Very Fun Vacation Destination!” 4 of 5 bubbles
Review of Grand Palladium Bavaro Suites Resort & Spa

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Grand Palladium Bavaro Suites Resort & Spa
Ranked #36 of 110 Hotels in Punta Cana
GreenLeadersPlatinum level
Grand Rapids, MI
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“A Few Surprises But, Overall, A Very Fun Vacation Destination!”
4 of 5 bubbles Reviewed 13 April 2009

We thought you'd appreciate a review of the Grand Palladium Bavaro written by a pair of unseasoned, unbiased travelers. On our return trip home to Michigan, we thought about what we'd like to "put out there" so that other travelers might know what to expect when visiting this all-inclusive complex. There's nothing in our review that should discourage you from booking the GPB but, hopefully. a bit of information that you'll find helpful. When we deboarded in Punta Cana Airport, we were photographed with Dominican dancers and then hustled through a line where we were each required to pay a $10 "airport usage fee". It's a good thing we had cash, and you'd be wise to plan for this occurrence - we had no idea there was a fee upon entry. All of the vacation package specialists' booths were easy to locate (psst...the airport is very small). We had a short wait before beginning the 35 minute mini-bus trip to the resort. Check-in at the GPB went very quickly and smoothly (15 minutes). The property is large and the walkways are confusing to newcomers - if you stick to the covered walks, you'll have better luck finding your condo later that night when you've enjoyed the pleasures of the bar. The Grand Palladium Bavaro is actually the first of 3 side-by-side-by-side resorts along Bavaro beach. You move from one property to the next without really knowing it! Each of the three has at least one pool and several restaurants, including at least one giant buffet restaurant. Most of the pools have swim-up bars. The drinks are distinctly weak in alcohol and sweet. It takes a real effort and about 5000 calories to feel any effect. You'll have one choice of beers - El Presidente, a pretty non-presidential beer if I'm to be asked. The food in the sit-down-and-order-from-wait staff restaurants is very likable - nicely cooked and presented and served by professional staff. The food in the buffet restaurants is suspect, and I'm a guy who selects his food like a goat. "Something" gave each of us a 24 hour bout with "the plague that attacks the bowel". But, with a little Immodium AD and a certain sense of adventure, we ventured back to give the giant buffet hall a second chance with no further ill effects. I suspect the salad, my wife is suspicious of the lunch meats. Being a teacher, it's helpful for me to communicate in terms of grades (before grade weighting - let's say the 1960's). I'd have to give the buffet restaurants a C+ and the Ala Carte restaurants an A-. The soft serve ice cream, available at several buffets, is dynamite! The tropical fruits (esp. the pineapple) are wonderful. Let's go to the beach! The beaches are everything they're raved up to be - clean, alluring, gorgeous. I cannot imagine a more picturesque beach (presuming the absence of the topless elderly European women). There are beach bars located along the length of the beach, so you won't have to stumble any farther than 100' or so to get a fresh drink. People compete (translate - "fight") for beach lounge chairs. You'll have to rise with the mockingbirds and sleep walk to the beach early in the morning to lay your towel out and lay claim to your chair. Don't get too attached to it though - we experienced lounge chair theft. The beaches (and swimming pools) are the hawking grounds for an almost unlimited number of vendors desiring to sell you rides, excursions, experiences, cigars, sea shells, jewelry, hats....we couldn't find 5 minutes of private time without having to wave off a salesman. Walk down the beach - it's just as bad. Avoiding eye contact doesn't work - these are salesmen who are not to be denied! Claim to be the only person on the planet to speak a certain language - they'll still come after you. Nobody warned us about this intrusion, but we're warning you. The venders are not rude, but they are persistent in a "won't take NO for an answer" sort of way. We selected Bavaro Beach because we were told we could snorkel "right off the beach". Well, nobody ventures out beyond the roped-in swim area because it'd be suicidal! Boats winding in and out of each other provide part of the day's entertainment from the beach, but you wouldn't want to be swimming out there unless you had it in mind to visit the local health care facility (located right on the property!). We booked a $30 per person (for one hour of snorkeling) excursion to the local reef where the coral are dead but there are plenty of fish to view (because the guides feed them with bread from the buffet restaurants). No matter what snorkeling tour you book, you'll end up on the same reef about 15 minutes south of the Grand Palladium Bavaro, so book the cheap one! Our room was nice and clean, and the clean staff showed up everyday and did a very nice job (be sure to tip them!), but we never knew what time to expect them - one day they cleaned the room after 5 o'clock! Our TV never worked (we missed the UNC-MSU game, dang it!) in spite of our friendly inquiries to the maintenance staff. In our room and at certain sites on the grounds there was the "backed up sewer odor" Whew, baby! We got rid of it quickly by opening the patio door to a fresh breeze and some lovely scenery. The staff at the GPB was very friendly and helpful (except for maintenance - they were just friendly). We were definitely in the minority - Americans and Canadians constituted only about 10% (just a guess, not a fact to be taken literally) of the persons visiting the resort. Most of the travelers were Spanish and German, and we also noted that there were many French and Italian guests. We enjoyed listening to their beautiful languages and trying to figure out what they found so funny when they looked at us. It's a small world after all!!!! Well, it seems as though I have reached the limits of your patience and should wrap this review up. In spite of the minor criticisms that dominated the bulk of this treatise, we had a terrific 6-night vacation. I feel that the resort has enough positives (the beauty of the grounds, the cleanliness of the entire property, the effort made by the staff, the gorgeous beaches and clean pools, the relaxing atmosphere) to outweigh the criticisms I've cited. We both feel that the resort deserves our "4 out of 5" rating, and that to achieve the perfect 5/5 would have required an improvement in the buffet restaurants and a reduction in the number of salesperson assaults we were forced to tolerate. Oh yeah, and I'd like to see them ramp up the drinks...a lot.

  • Stayed April 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
12 Thank GRYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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    4.5 of 5 bubbles
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English first
Grand Rapids, MI
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 13 April 2009

We thought you'd appreciate a review of the Grand Palladium Bavaro written by a pair of unseasoned, unbiased travelers. On our return trip home to Michigan, we thought about what we'd like to "put out there" so that other travelers might know what to expect when visiting this all-inclusive complex. There's nothing in our review that should discourage you from booking the GPB but, hopefully. a bit of information that you'll find helpful. When we deboarded in Punta Cana Airport, we were photographed with Dominican dancers and then hustled through a line where we were each required to pay a $10 "airport usage fee". It's a good thing we had cash, and you'd be wise to plan for this occurrence - we had no idea there was a fee upon entry. All of the vacation package specialists' booths were easy to locate (psst...the airport is very small). We had a short wait before beginning the 35 minute mini-bus trip to the resort. Check-in at the GPB went very quickly and smoothly (15 minutes). The property is large and the walkways are confusing to newcomers - if you stick to the covered walks, you'll have better luck finding your condo later that night when you've enjoyed the pleasures of the bar. The Grand Palladium Bavaro is actually the first of 3 side-by-side-by-side resorts along Bavaro beach. You move from one property to the next without really knowing it! Each of the three has at least one pool and several restaurants, including at least one giant buffet restaurant. Most of the pools have swim-up bars. The drinks are distinctly weak in alcohol and sweet. It takes a real effort and about 5000 calories to feel any effect. You'll have one choice of beers - El Presidente, a pretty non-presidential beer if I'm to be asked. The food in the sit-down-and-order-from-wait staff restaurants is very likable - nicely cooked and presented and served by professional staff. The food in the buffet restaurants is suspect, and I'm a guy who selects his food like a goat. "Something" gave each of us a 24 hour bout with "the plague that attacks the bowel". But, with a little Immodium AD and a certain sense of adventure, we ventured back to give the giant buffet hall a second chance with no further ill effects. I suspect the salad, my wife is suspicious of the lunch meats. Being a teacher, it's helpful for me to communicate in terms of grades (before grade weighting - let's say the 1960's). I'd have to give the buffet restaurants a C+ and the Ala Carte restaurants an A-. The soft serve ice cream, available at several buffets, is dynamite! The tropical fruits (esp. the pineapple) are wonderful. Let's go to the beach! The beaches are everything they're raved up to be - clean, alluring, gorgeous. I cannot imagine a more picturesque beach (presuming the absence of the topless elderly European women). There are beach bars located along the length of the beach, so you won't have to stumble any farther than 100' or so to get a fresh drink. People compete (translate - "fight") for beach lounge chairs. You'll have to rise with the mockingbirds and sleep walk to the beach early in the morning to lay your towel out and lay claim to your chair. Don't get too attached to it though - we experienced lounge chair theft. The beaches (and swimming pools) are the hawking grounds for an almost unlimited number of vendors desiring to sell you rides, excursions, experiences, cigars, sea shells, jewelry, hats....we couldn't find 5 minutes of private time without having to wave off a salesman. Walk down the beach - it's just as bad. Avoiding eye contact doesn't work - these are salesmen who are not to be denied! Claim to be the only person on the planet to speak a certain language - they'll still come after you. Nobody warned us about this intrusion, but we're warning you. The venders are not rude, but they are persistent in a "won't take NO for an answer" sort of way. We selected Bavaro Beach because we were told we could snorkel "right off the beach". Well, nobody ventures out beyond the roped-in swim area because it'd be suicidal! Boats winding in and out of each other provide part of the day's entertainment from the beach, but you wouldn't want to be swimming out there unless you had it in mind to visit the local health care facility (located right on the property!). We booked a $30 per person (for one hour of snorkeling) excursion to the local reef where the coral are dead but there are plenty of fish to view (because the guides feed them with bread from the buffet restaurants). No matter what snorkeling tour you book, you'll end up on the same reef about 15 minutes south of the Grand Palladium Bavaro, so book the cheap one! Our room was nice and clean, and the clean staff showed up everyday and did a very nice job (be sure to tip them!), but we never knew what time to expect them - one day they cleaned the room after 5 o'clock! Our TV never worked (we missed the UNC-MSU game, dang it!) in spite of our friendly inquiries to the maintenance staff. In our room and at certain sites on the grounds there was the "backed up sewer odor" Whew, baby! We got rid of it quickly by opening the patio door to a fresh breeze and some lovely scenery. The staff at the GPB was very friendly and helpful (except for maintenance - they were just friendly). We were definitely in the minority - Americans and Canadians constituted only about 10% (just a guess, not a fact to be taken literally) of the persons visiting the resort. Most of the travelers were Spanish and German, and we also noted that there were many French and Italian guests. We enjoyed listening to their beautiful languages and trying to figure out what they found so funny when they looked at us. It's a small world after all!!!! Well, it seems as though I have reached the limits of your patience and should wrap this review up. In spite of the minor criticisms that dominated the bulk of this treatise, we had a terrific 6-night vacation. I feel that the resort has enough positives (the beauty of the grounds, the cleanliness of the entire property, the effort made by the staff, the gorgeous beaches and clean pools, the relaxing atmosphere) to outweigh the criticisms I've cited. We both feel that the resort deserves our "4 out of 5" rating, and that to achieve the perfect 5/5 would have required an improvement in the buffet restaurants and a reduction in the number of salesperson assaults we were forced to tolerate. Oh yeah, and I'd like to see them ramp up the drinks...a lot.

  • Stayed April 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank GRYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, Nova Scotia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 13 April 2009

My husband and I stayed at this resort from March 28-April 4, 2009 with another couple and had a fabulous time! The beach is truly amazing - one of nicest I have ever seen. The food was plentiful with lots of variety and selection. The rooms were lovely and were cleaned daily and rechecked every evening to replenish towels and be tidied. The staff were wonerful. We communicated easily with most of them. Almost everyone speaks spanish and atleast some french. English is definitely spoken less but we certainly had no issues with language. All in all, the trip was amazing and we would definitely return to this resort and Punta Cana! For everyone who has an upcoming trip to this resort, be assured that you will not be disappointed. I wish we were back there now and we have only been home for a little more than a week!

  • Stayed March 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank NovaScotiaSunGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nova Scotia
1 review
4 of 5 bubbles Reviewed 9 April 2009

Ola, from Nova Scotia. We have been to several resorts over the last 9 years and this one would be in the top 3...........We stayed here the week of March 23rd and the weather was fantastic. The grounds were well kept , with lots of greenery and flora. We stayed in one of the junior suites which was quite nice with a very large bathroom............everything was clean and well maintained. The food was excellent at the specialised restaurants and very good at the buffets. Service at all restaurants was very good........
Other items that were not so great which we managed around, was;
A few mosquitos during the evening. Entertainment compared to our other resorts was mediocre. Beach was very busy with people and you had to put towels out early if you wanted a lounger. The local vendors selling their trinkets and the resort staff selling excursions was continuous, on the beach. The plus side was if you said, no thank you, they were off...The internet cafe that was established in the main lobby had very poor lighting and would suggest you take some sort of light with you if you wished to use during the evening hrs..
We had a very relaxing and enjoyable stay and would recommend ths resort with the knowledge of the above items..................

  • Stayed March 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank HillaryNovaScotia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort McMurray, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 6 April 2009

We travelled to the Grand Palladium Bavaro from Moncton, NB the first week of March 2009. Our group was very large (49 people, which included 6 small children), and there were 2 wedding parties.

The flight times were disappointing, they flight was delayed 26 hours and we didnt arrive until 1:30am the next day. I'm sure the resort was aware that our large group was arriving, but they only had 1 person at the desk to check everyone in.

There was some confusion with our room, and were moved around 3 times before getting the romance suite as promised to the bride and groom. The room was amazing, a canopy bed, outdoor shower, next to the beach etc. and it was really neat there was an i-pod docking station beside the bed that works with the i-phone to have music in your room.

The bavaro section was nice, but some of our guests were in rooms in the Punta Cana section and they seemed like nicer rooms, closer to the restaurants, and closer to our favorite pool in the middle of the punta cana section.

Our wedding was fantastic, we met with Carolina 2 days before, and the meeting lasted probably only 25 minutes. She is very well organized and was able to make every detail special. We had our wedding in the Bavaro Garden, they set up a sun tent over our guests to shade them. The flower decorations were great, the bouquets were gorgeous, and everything went so smoothly. We cut our cake in the garden for pictures but it was served at dinner, and there was a gentleman who served red wine and champagne to all the guests after the ceremony. The photographer did an excellent job, he was very professional and took amazing pictures.

Our ceremony was early in the afternoon, so we planned a pool party with our guests after the ceremony and before the reception dinner, this was really fun, nice and relaxing, and we had fun "Mr." and "Mrs." swimsuits and tank tops made for the party.

Our wedding reception dinner was at the El Arricife restaurant and was really well done, the tables were set up nicely, the food was great, and we were able to do speeches and songs without disrupting the other guests.

The resort is very large, and we did a lot of un-necessary walking to get anywhere, but it was nice for such a large group. Nightly entertainment was really fun, there was always a show at the theatre, dancing at the disco, and food at the 24-hour sports bar.

I highly recommend this resort for a large wedding group, but it's a little too large for couples or small families.

  • Stayed March 2009
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank sunqueen_neen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 6 April 2009

I have just arrived last night from a week on a gorgeous white sand beach, with great staff and services. Food was plentiful and with great variety for meat eaters as well as vegetarians. Lots of super great restaurants to choose from, and if you travel with Transat for your holiday, I received complimentary no reservations cards for 5 specialty restaurants.

My one suggestion before you go... do not forget to pack a bug spray for the feet and legs. I couldn't figure out if the flea like unseen pests were in the sand, the bed, or the ones tickling me in the theatre during the evenings entertainment. Very disconcerting as I did not pack bug spray, nor calamine lotion and the itching, scratching and general discomfort ruined what could have been an exceptional time. Of course those bite marks and huge welts that came with scratching them returned home with me and is still very bad.

I have made a suggestion to the hotel about them, but better be warned then not!

Also, if you are single and going "solo" like I did, remember that this is a family resort with lots of little children and babies... be forewarned!

I would try another Fiesta Group hotel for sure.

  • Stayed March 2009, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Beetlegurl60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bratislava, Slovakia
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 4 April 2009

We found this resort as the most beautiful of all those resorts we have seen along the Bavaro beach. We were very satisfied with the staff politness,cleanliness of room,catering of mini-bar and the cleanliness grounds. The beach was just perfect and clean, but with lack of free sunbeds after 9AM. The variety of food served in restaurants was great and satisfying. Breakfast was absolutely amazing, with 12 kinds of fresh juice prepared just in front of the guests. Animation team was doing a good job, front-desk staff at reception was always friendly and speaking well english , the same with any other employees we met. They really do their best to make your stay enjoyable. I read many reviews of english native travellers and i must laugh. They claim the english skills of the staff, well guys you should better stay at home next time or just learn some foreign world languages like Spanish for example :)

Therefore please ignore all the negative reviews here from nasty and "picky" travellers who aren't able to relax a bit. If you understand mentality of people here, and you accept that they are not native english speakers, you will love this resort ! This resort is a 4-star level (not a 5-star) but will definitely fulfill the expectations.Its much better level than other resorts on Bavaro Beach that we saw during our stay.

  • Stayed March 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MariannMa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Palladium Bavaro Suites Resort & Spa

Property: Grand Palladium Bavaro Suites Resort & Spa
Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Top resorts Hotel in Punta Cana
#31 Spa Hotel in Punta Cana
#32 Romantic Hotel in Punta Cana
#32 On the Beach Hotel in Punta Cana
#32 Family Hotel in Punta Cana
#34 Luxury Hotel in Punta Cana
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Palladium Bavaro Suites Resort & Spa 4*
Number of rooms: 673
Official Description (provided by the hotel):
The Grand Palladium Bavaro Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Punta Cana Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Bavaro (excluding the Royal Suites). ... more   less 
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Also Known As:
Grand Palladium Bavaro Hotel
Grand Palladium Bavaro Punta Cana
Grand Bavaro Punta Cana
Grand Palladium Bavaro Resort Spa
Punta Cana Palladium
Punta Cana Grand Palladium
Palladium Punta Cana
Palladium Bavaro
Fiesta Bavaro

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