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VIK Hotel Arena Blanca
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Reviews (3,536)
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749 - 754 of 3,536 reviews
Reviewed 20 September 2013

I liked this hotel and would stay here again, especially for the price. It is a large hotel that has a feel of a smaller one, not at all crowded.

Pros:

Awesome beach with decent snorkeling right in front (decent for the D.R.)
Plenty of chairs at the beach and pool
numerous activities available to participate in
awesome housekeeping
clean room, except i did see a few ants one day
fridge with water, pepsi and 7 up available in room for free
all staff was nice and helpful
nice lobby area with free wi-fi
gift shop with nice prices (actually better than the local shops) this is the gift shop (not the "market")

Cons:

Wi-fi only in lobby--it needs to be available in the rooms or at least the beach/pool area
pool under construction and half closed
also the pool was not kept up very well. It should have bee kept cleaner and the sand vacuumed, it was like they decided since they are remodeling it there is no need to keep up with it.
charge for room safes
The market at the hotel has insane prices, as in 40$ for sunblock. I carry on luggage, so I bought sunblock at the airport after i cleared security.
Food. the food here was edible but not very good. The chicken fajitas at the mexican place were decent, everything else kind of sucked. It was typical all-inclusive food, there is plenty to eat, but very blah.

  • Stayed: September 2013, travelled solo
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5  Thank runaboutPgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VHAB, Public Relations Manager at VIK Hotel Arena Blanca, responded to this reviewResponded 2 October 2013

Dear guest,

We would like to thank you for having preferred our Vik hotel Arena Blanca as your holidays destination for the enjoyment of your vacations. Our hotel is passionate about customer satisfaction. Our target is to build strong customer relationships as well as providing spectacular experiences that create long lasting memories to our visitors. For this reason we put our greatest interest in all the guest’s opinions, because this is the way for keeping growing and improving our quality services, in your case we are glad to know that you enjoyed your vacations in our resort.

Warm regards,

Francisco Amancio E.
Guest Service Manager
VIK Hotel Arena Blanca

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2013

Ok, it was not for free and from Europe not that cheap to come to this place. Check in- fake smile was not my favorite part, but that was not a problem. I kindly asked for a nice room. Nothing special, just nice (not ocean view just simply nice). Our room was I believe the worst one in the hotel, with the view to the someone's window and the wall. That's what we get. Wall 3m in front of you.The furniture is outdated and the room was not perfectly clean, but the view was the winner in this situation.
Pool is under the construction! Be aware of that if you are traveling in next month or two with the kids. Part of the pool is not in use and you can hear noise on the beach.
We were lucky that our agency allowed us to change the hotel after two days here.
This is far from 4* hotel. Give just a few dollars more and book some nicer place to stay.
Greetings from Germany.

  • Stayed: August 2013
    • Value
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    • Service
3  Thank cica11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VHAB, Public Relations Manager at VIK Hotel Arena Blanca, responded to this reviewResponded 2 October 2013

Dear client,

We appreciate for taking of your time to share with us on trip advisor your opinion regarding your stay in our Vik hotel Arena Blanca.

We put our greatest interest in our client’s opinion, as this is the way for improving, and satisfying all our guest’s needs; once again, thank you for your contribution in this regard.
We regret that our hotel was not up to your expectations; please accept our apologies for the inconveniences that you mentioned happened during your vacations in our resort.
Thanks for visiting us!

Sincerely,

Francisco Amancio E.
Guest Service Manager
VIK Hotel Arena Blanca

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2013

Hotel is a 3star not a 4star as they claimed! Beautiful beach, excellent employees, very warm and pleasant. There are many different types of room, we had to change rooms since there was very high humidity level in our room. The Housekeeping department, was nice to a
machine to decrease humidity it was left in our room for 4days. Some rooms are renovated others are still outdated.
Our main complaint was co-exiting with very rude French guest, we went to Punta Cana, for rest, relaxation, at the beach we received terrible insults from 2French people.
Please be aware of the tiki huts at the beach, since many people go early in the morning 6am to place their towels t-shirts etc on chairs, in order to save this spot, they go out for breakfast many do not come back until many hours later, and this is how an argument can start.
The food is average, we do not recommend the Mexican Restaurant, food is not authentic
Hotel staff was excellent, great service.
If you just want a cheaper hotel and are just going to spend time at the beach, and don't mind some rude tourist, (this hotels does not cater to Americans, we are a minority hear) then go ahead is a great value.

Room Tip: Best rooms facing the Beach building 5
  • Stayed: August 2013, travelled with family
    • Value
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5  Thank Susan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VHAB, Public Relations Manager at VIK Hotel Arena Blanca, responded to this reviewResponded 2 October 2013

Dear guest,

Thank you for sharing with us your opinion about your recent visit in our Vik hotel Arena Blanca!
We regret the impression that you got regarding some services provided in our hotel, as all the clients are very important for us, despite their origins or nationalities, and this is the image that we want to project.

Thanks for visiting us, and we hope to see you here in a near future.

Cordially,
Francisco Amancio E.
Guest Service Manager
VIK Hotel Arena Blanca

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2013

terrible value for the money, the entertainment is rubbish and poor quality, if you dont speak german french or spanish, you wont understand the entertainment, theirs nothing to do in this hotel at night, we where in bed by 9pm, the pool is terrible, drinks arent the best, local cheap makes, and crap cola,
i would never book this hotel......go to dreams punta cana.....far superior

  • Stayed: August 2013, travelled as a couple
    • Value
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9  Thank jacqueline2309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VHAB, Public Relations Manager at VIK Hotel Arena Blanca, responded to this reviewResponded 2 October 2013

Dear customer,

We appreciate for taking of your time to write this review about our Vik hotel Arena Blanca.
We like to know our clients comments, as this is the way for improvement; thank you for your contribution in this regard. We regret that our hotel wasn’t of your expectations.

Sincerely,

Francisco Amancio E.
Guest Service Manager
VIK Hotel Arena Blanca

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2013

What an amazing vacation we had it was lovely an relaxing ...Although i think there should've been tea/coffee in the rooms...Access to Wifi which was only available in the lobby from 6 to 9..the service was excellent the staff was amazingly helpful...Domestic the cleaners was abit loud on mornings but we cleared that up...i loved the theater each night, i had fun..!

Room Tip: Rooms on the South Side are quieter..
  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Ruth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VHAB, Public Relations Manager at VIK Hotel Arena Blanca, responded to this reviewResponded 2 October 2013

Dear client,

Thank you so much for sharing with us your positive comments about our Vik hotel Arena Blanca, for us is a great pleasure to know that you enjoyed your stay in our resort, especially that you liked the attention provided by our staff. Thanks for visiting us and we look forward to see you soon here one more time.

Cordially,

Francisco Amancio E.
Guest Service Manager
VIK Hotel Arena Blanca

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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