We arrived at 11am on the 24th of June. Check in was at 3pm, or was supposed to be! We were waiting until 5PM for our room to be ready!! Then when we got to our room, it was old and smelled horrible. The thermostat said that it was 80DEGREES in the room. We had someone come to try and fix the AC but they said thats how it was. We slept the 1st night sweating our butts off!! We demanded a new room the 2nd day, and thankfully the AC was better, but the room was just as gross!!!
The food was absolutely HORRENDOUS!!! we didn't eat breakfast or lunch (except for some french fries by the pool) and waited to eat dinner in the A la Carte. Positive note....The Italian a la carte was DELICIOUS!! But with saying that, we ate there EVERY night.....so it got old after a while!!
The pool was great. Very clean and well maintained!! Just make sure to wear water shoes or socks in the pool as the bottom was very rough and cut up all of our feet!!
The beach was beautiful! White sand and clear ocean!! Very nice....and they have LOTS of cabanas on the beach so there is always somewhere to sit!!
OK.....So the WORST thing that will make us NEVER go back was the SELF SERVICE EVERYTHING!! I was absolutely SHOCKED when we were there that you have to get everything you want yourself. I don't know, but when i go to an all inclusive resort, i want to sit down at dinner and be offered a drink, or have a napkin brought to me!?!?!? We were in the Lobby, by the bar, and this lady came around with a tray COLLECTING cups and garbage. We asked her if we could please get 2 cappuccinos, and she said "no, we aren't allowed to serve anybody in the resort" ?!?!? I am still completely puzzled by this?? How can you call yourselves a resort, and not do any of this?
NO wifi, unless you pay $3/hr, and it NEVER lasted an hour!!!!
Needless to say we will NEVER be returning to the VIK ARENA BLANCA "resort" in DR. It was such a disappointment!!
- Official Description (provided by the hotel):
- The VIK Hotel Arena Blanca is placed overlooking the incomparable beach of Bávaro, just 30 minutes away from the International Airport of Punta Cana. This hotel in Punta Cana was renovated in 2006 to be able to offer a wide variety of environments: ... more less
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- Also Known As:
- Vik Hotel Punta Cana
- Lti Beach Resort Punta Cana
- Lti Punta Cana
- Lti Resort Punta Cana
- Lti Beach Punta Cana