We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fun in the sun!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Grand Palladium Punta Cana Resort & Spa
Ranked #40 of 112 Hotels in Punta Cana
GreenLeadersPlatinum level
Reviewed 28 April 2014

Came for my mothers bday, they surprised her on the day with singing in the restaurant and even decorated her room.
Be nice to the people, and they will reciprocate with as much as they can! Maria Tavares supervisor is amazing, she made sure that our trip here was as awesome as possible. Roberto also made sure that we were taken care of for anything we needed. And Molina made sure we had an amazing time I the restaurants and got us a spot in one of the Brazilian ones for her birthday dinner.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Alexlittle82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rsegarra, General Manager at Grand Palladium Punta Cana Resort & Spa, responded to this reviewResponded 30 April 2014

Dear Alexlittle82,

First of all we would like to thank you for your preference in selecting The Grand Palladium Punta Cana Resort & Spa is as your vacation destinations in Punta Cana.

We are more than pleased to hear that this will be a memory that will last forever, but what mostly pleased are your compliments on the attentiveness demonstrated by Roberto and Maria Tavares during your stay. Your compliments will be gladly transmitted.

We hope to have the opportunity to serve once again very soon.

Kindest Regards!

R Segarra.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (7,783)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,605 - 1,611 of 7,783 reviews

Reviewed 28 April 2014

Stayed at this Hotel over the Easter holidays. The resort and beach are absolutely beautiful, although the rooms a little tired. Food and staff excellent. We have an unfortunate incident whilst there, and the support we were given from the Hotel Staff and our First Choice Holiday Reps was absolutely 1st class. I would like to say a special thank you to Jose (Reception Manager) and Sharron and JC (First Choice Reps) for helping us to deal with our issue.

Thanks
Amanda & Richard

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Amanda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rsegarra, General Manager at Grand Palladium Punta Cana Resort & Spa, responded to this reviewResponded 30 April 2014

Dear Amanda J,

Thank you for your preference in selecting the Grand Palladium Punta Cana Resort & Spa as well as for having shared your impressions on this trip.

We are more than glad in receiving your compliments about the attentiveness demonstrated by Jose, He will gladly to be informed.

We would like to have the opportunity to serve you again and go beyong your expectations.

Best Regards,

R Segarra.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014

I had an awsome vacation! Thanks to the amazing staff throughout the resort! I wanted to give a special thank-you to a Palace pool bartender named Clara, she was exceptional! At a glance she was able to anticipate my evey request! Clara's fun and positive attitude took my vacation to a higher level! I will cherish the memories made on this vacation, and hope to return to the Grand Palladium some day!

Room Tip: Ask for available "up grades" upon arrival at check-in.
See more room tips
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Rosie732
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rsegarra, General Manager at Grand Palladium Punta Cana Resort & Spa, responded to this reviewResponded 1 May 2014

Dear. Rosie732,

First of all we would like to thank you for your preference in selecting Grand Palladium Palladium Punta Cana Resort & Spa as the place to spend the recent holidays as well as for having shared your opinion with future travelers.

We are delighted to hear that all your expectations were met and Miss Clara a member of our staff went the extra mile in her best performance to accommodate you and offer a pleasant stay.

Your feedback is greatly appreciated and we look forward to have the pleasure to serve you again at your home in paradise.

Kindest Regards,

R Segarra.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014

I describe this hotel like a lovely, great services, very good food, everyday you can get especiallity restaurant a la cart, my favorite one was the Japanese with the show cooking, the Michael Jackson show at the theater was excellent, definitely I recommend this hotel. Roberto from customer services always help the guess and always is smiling. Greeting !!!

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Emilyglynd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rsegarra, General Manager at Grand Palladium Punta Cana Resort & Spa, responded to this reviewResponded 1 May 2014

Dear. Rosie732,

First of all we would like to thank you for your preference in selecting Grand Palladium Punta Cana Resort & Spa as the place to spend the recent holidays as well as for having shared your opinion with future travelers.

We are delighted to hear that all your expectations were met and Roberto a member from our staff went the extra mile in her best performance to accommodate you and offer a pleasant stay.

Thanks to employees like him we are able to accomplish our goal which is the total satisfaction of our guests.

Your feedback is greatly appreciated and we look forward to have the pleasure to serve you again at your home in paradise.

Kindest Regards,


R Segarra.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014

The resort was beautiful and the staff was very helpful, especially Maria Taveras (supervisor)!! She took special care of us and took a personal interest in our well being during our stay. Great drinks and great beach! :)

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Emily D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rsegarra, General Manager at Grand Palladium Punta Cana Resort & Spa, responded to this reviewResponded 1 May 2014

Dear. Emily D,

First of all we would like to thank you for your preference in selecting Grand Palladium Punta Cana Resort & Spa as the place to spend the recent holidays as well as for having shared your opinion with future travelers.

We are delighted to hear that all your expectations were met and Miss. Maria Taveras a member from our staff went the extra mile in her best performance to accommodate and offer you a pleasant stay.

Thanks to employees like her we are able to accomplish our goal which is the total satisfaction of our guests.

Your feedback is greatly appreciated and we look forward to have the pleasure to serve you again at your home in paradise.

Kindest Regards,

R Segarra.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2014

The hotel it's good, there you can get everything inclusive, it's was our second time at punta Cana, it's a big complex you can get very good food, Roberto (customer services) is a very goog guy and help the tourist always and also Maria. For sure I will come back the next year...

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Yanina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rsegarra, General Manager at Grand Palladium Punta Cana Resort & Spa, responded to this reviewResponded 1 May 2014

Dear Yanina P,

First of all we would like to thank you for your preference in selecting Grand Palladium Punta Cana Resort & Spa as the place to spend the recent holidays as well as for having shared your opinion with future travelers.

We are delighted to hear that all your expectations were met and Mr. Roberto a member from our staff went the extra mile in his best performance to accommodate and offer you a pleasant stay.

Thanks to employees like him we are able to accomplish our goal which is the total satisfaction of our guests.

Your feedback is greatly appreciated and we look forward to have the pleasure to serve you again at your home in paradise.

Kindest Regards,

R Segarra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2014

The Grand Palladium is an amazing resort! There's so much to do from lounging at the beach, swimming at one of the many pools, and there's a huge area dedicated to playing some sport such as soccer, basketball, or tennis. There's is a perfect balance of groups of friends, families, and just couples. The food has been amazing, the sports bar is 24 hours which is great.. Could always grab some pizza whenever I need it. There is a number of bars scattered throughout the resort making it impossible to ever go thirsty. The entire resort is just beautiful and the service from is phenomenal. Roberto from customer service was absolutely amazing and extremely welcoming! He was great! I would recommend this resort to anyone!

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank HazelNanes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rsegarra, General Manager at Grand Palladium Punta Cana Resort & Spa, responded to this reviewResponded 1 May 2014

Dear HazelNanes,

First of all we would like to thank you for your preference in selecting Grand Palladium Punta Cana Resort & Spa as the place to spend the recent holidays as well as for having shared your opinion with future travelers.

We are delighted to hear that all your expectations were met and Mr. Roberto a member from our staff went the extra mile in his best performance to accommodate and offer you a pleasant stay.

Thanks to employees like him we are able to accomplish our goal which is the total satisfaction of our guests.

Your feedback is greatly appreciated and we look forward to have the pleasure to serve you again at your home in paradise.

Kindest Regards,

R Segarra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Punta Cana
15.8 mi away
Alsol Del Mar
Alsol Del Mar
#44 of 112 in Punta Cana
977 reviews
13.5 mi away
AlSol Tiara Cap Cana
AlSol Tiara Cap Cana
#22 of 112 in Punta Cana
1,937 reviews
39.0 mi away
Casa de Campo Resort & Villas
Show Prices
Show Prices
Show Prices
0.0 mi away
Grand Palladium Palace Resort Spa & Casino
0.5 mi away
Grand Palladium Bavaro Suites Resort & Spa
13.3 mi away
Alsol Luxury Village
Alsol Luxury Village
#86 of 112 in Punta Cana
3,421 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Palladium Punta Cana Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Palladium Punta Cana Resort & Spa

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Casino Hotel in Punta Cana
#34 Top resorts Hotel in Punta Cana
#36 On the Beach Hotel in Punta Cana
#36 Spa Hotel in Punta Cana
#37 Luxury Hotel in Punta Cana
#39 Family Hotel in Punta Cana
#40 Romantic Hotel in Punta Cana
Price Range: £163 - £394 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Punta Cana Resort & Spa 4.5*
Number of rooms: 535
Official Description (provided by the hotel):
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, LoveHolidays, Expedia, TripOnline SA, Ebookers, Hotels.com, Evoline ltd, 5viajes2012 S.L. and HotelQuickly so you can book your Grand Palladium Punta Cana Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium Punta Cana Hotel Punta Cana
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing