My wife and I were guest at this resort for our honeymoon this past week and had an AMAZING time while in the D.R. The property is amazing, the pools are nice, the beach is gorgeous, and the room that we had was top notch. We stayed at The Reserve portion of the resort and had quick access to the reserve pool and 2 of the hotels restaurants. While the hotel had great amenities the best asset of this hotel was the staff. Every interaction that we had at this resort was friendly, professional, and warm. Although I know I will miss some of the names a few individuals that stand out are Kelvin, Palchecko, Alexander, Emilio, Santo, and Pervis. These guys would be a key reason that we would return in the future. Our personal favorite restaurants were The Grill, Fuego, and Vento... Be sure to make reservations shortly after your arrival as these restaurants fill quickly throughout the week. When the time permits we will return to this resort. Thanks again to those listed above for making our honeymoon so enjoyable!
The hotel recommended SunnyC transportation to and from the resort. We paid $126 round trip and rode in a small van by ourselves. If staying at the Reserve be sure to let your transportation company know this... The only "issue" that we had on the trip was waiting for our pickup. We were at the Reserve lobby and the driver went to the main lobby although we reminded a representative of the transportation company the day before. Pervis helped us with this issue and contacted Sunny C to find out why we had not been picked up for departure at the appropriate time! Thank you Pervis for your customer service and dedication to the end!
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