Gee were do I start? We didn't check in til 11:00pm. and didn't get gentlemen name that carried our luggage up and showed us around and explained things in the room to us he was wonderful to start with. We were in the Reserve Building 43 I have never been in a room so nice through RCI like this one. We had room service that night and the guy that brought dinner up and set it all up on the table and opened the bottle of wine and poured me a glass sorry but didn't have contacts in so didn't get his name. Fabio V Romero (Reserve Activities Supervisor) what a amazing guy and wonderful personality he taught me how to dance one evening what a wonderful time we had and Alexander Lopez he was so friendly and so helpful in letting us know everything going on every day and evening. If we looked confused to were something was going on later he would walk us and show were it was going to be so we would know. These two guys made our trip so wonderful. We looked forward every day to seeing them and getting to know them. They made us feel so important and made sure we had a great time. I hope when I return which I hope I get to soon they are still at the Reserve so I can see them again. Emilio Valdez (Drinky, Drinky) guy at the Reserve pool was also so amazing remembered us by name and what we were drinking every day. I also have to mention Jose Reinoso, Frank Mactinez, Ramon Simbect, Melvin Bcizon were all so wonderful I hope I got those names all correct guys. The Beach was wonderful and so clean and beautiful and never had to worry about getting a lounge chair or lounge bed always one available. The guy that took our drink orders at beach sorry but I forgot your name but he was very nice and never went thirsty at the beach. We went snorkeling that was included and it was amazing so many fish and the reef was beautiful. I got to give a shout out again to Alexander Lopez who told us to fill a water bottle with small pieces of bread and take with us for the fish was a great idea. The guy who took us on snorkeling boat took the bottle and filled it with water when we got there and told me when I wanted to see a lot of fish twist of top and squeeze some bread out we had the best time! First night we ate at Aqua excellent meal. Bana was our favorite and Vento. We never had a bad meal. Every night we went to a show in the Nova Theater then after show always live music in Main Lobby area with workers dancing with everyone. We made sure every day to be up at Reserve Pool for Activities with Fabio and Alexander and all the people involved. We made a candle, clutch purse, painted on canvas and learned about the Dominican Culture and about rolling cigars. I could go on and on about this place If you don't have a great time here it is your own fault.
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