Just got back from 9 incredible nights at the Reserve. Wonderfully relaxing holiday. My 6 year old son just loved hanging out at the Kid's Club while my wife and I were spoilt with cocktails at the beautiful beach by Ramon Ramirez and Luis "the singing waiter" Santana and bartender Oneida Zarrilla.
We got back to our room one night to find the bath tub full of bubbles and balloons for our son. A wonderful surprise for our little boy to add to the nightly delivery of cookies and milk by our family concierges Estefania and Hairol. Estefania was always making sure our stay was just perfect from making reservations at one of the restaurants to ensuring we had a cabana by the beach.
Our room was meticulously cleaned every day by Maria de Paula.
The reason I specifically mention every by name is that really care and take care in the service they provide.
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