The location is beautiful, gorgeous beach and the villas are well designed. All would have been great if the air conditioning was functioning well. The staff did all that they could, upgraded us to their largest villa and we still had constant, daily problems. The leaking AC drove everybody crazy and the temperature indoors was slightly lower than the very high temperature outdoors.
Another big minus for a hotel of this caliber is the kitchen/restaurant. The main restaurant produced very poor quality food. The recommended restaurants near by are horrible and very overpriced. Our only dining pleasure was the La Palapa where Chef Ricardo took good care of us. Overall, we've traveled plenty and experienced top hotels, this one was not worth the money.
- Official Description (provided by the hotel):
- Redefining luxury in the Dominican Republic, Eden Roc at Cap Cana, the only Relais & Chateaux hotel in the island, consists of 34 freestanding suites with private pools and stunning views. Eden Roc at Cap Cana offers extravagant amenities such as a full service spa, a Jack Nicklaus Signature Golf Course (Punta Espada) located nearby, private Beach Club, Koko Kids Club, five diverse culinary selections, 753 square feet of meeting space at Corallina Conference Room and various multi-purpose spaces ideal for destination weddings and corporate functions. ... more less
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