This is my first travel or hotel review. Ever. On any site. My wife and I just returned from an amazing trip to the Eden Roc, and I felt obligated to share. The entire experience was amazing! The reservation process was simple, yet detailed. The transfers (included) were easy. It only took 13 minutes from the Punta Cana airport! Upon arrival at the hotel, everyone knew who we were and greeted us very warmly without us saying a word. The grounds are beautiful. The units (think small house) are exquisite. The designers thought of everything. My wife loved the bathroom and closet. The outdoor shower was incredible. I didn't think I would even use it, but was hooked after the first try. It's about a 2-3 minute golf cart trip to the beach club, but we enjoyed it and preferred having the extra space and privacy from not being directly on the beach. The private pool helped! The first time we arrived at the beautiful beach (white sand, crystal-clear blue water), the staff took great care of us. They asked us if we wanted the same chairs/locations each day, which we accepted. Every day thereafter, our chairs were saved, ready and waiting for us! The resort was only 30-40% occupied this time of year (May), which likely added to the attention to detail and service, but it was by far our best service of any resort. There were too many details to mention, and I would likely forget to mention some, but know that they were felt at every turn. The food was delicious. The breakfast (included) was outstanding. The lunches and dinners were good to great, especially the special sushi roll at La Palapa and the steak at Medeterreneo. I could go on... Just know that, if you're looking for a relaxing trip in a new resort with great amenities, service and beach, this place is a must consideration. As for kids, there were a few and you can bring them, but we would advise leaving them home. One last suggestion, when considering lagoon view versus garden view, choose the slightly less expensive garden view, as it provides much more privacy!
- Official Description (provided by the hotel):
- Redefining luxury in the Dominican Republic, Eden Roc at Cap Cana, the only Relais & Chateaux hotel in the island, consists of 34 freestanding suites with private pools and stunning views. Eden Roc at Cap Cana offers extravagant amenities such as a full service spa, a Jack Nicklaus Signature Golf Course (Punta Espada) located nearby, private Beach Club, Koko Kids Club, five diverse culinary selections, 753 square feet of meeting space at Corallina Conference Room and various multi-purpose spaces ideal for destination weddings and corporate functions. ... more less
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