I got this place because it was low priced. This is not a bargain.
No one speaks english. Security kept asking me questions before I could even enter Cap Cana. We had to wait 30-40 minutes for them to get someone to answer at at Al Sol front desk. We felt humiliated and we were already tired.
Food is terrible and this must be a cockroach farm as they are everywhere here.
Nothing and I mean nothing works and they will not fix anything! They just promise and promise but no results.
Not on the ocean. Internet does not work. Safe does not work. Washing machine does not work. Key does not work. Door to bathroom is broken. Oven does not work. No televisions in bedroom and no microwave. Room service is slow and food arrives which is not even what you ordered. The water in bathtub will not stop running.
If you like a cool room you will not find it here. Al Sol has preset temperature for the room which was not comfortable for anyone in my group. The toilet only rarely flushes.
I have stayed in 4 hotels here in Cap Cana. The only decent hotel here is Sanctuary. But remember there is nothing to do in Cap Cana because out of way and dark scary road to even arrive here . If you decide Cap Cana is for you for some reason do not stay here under any circumstances no matter how cheap it may seem.
I travel a lot and normally do not say much but I want to warn my fellow travelers about this place. Also, I am unhappy because my family had a nice vacation planned and this place ruined it. We had reservations prepaid for a week and only stayed 3 days before went to another hotel. It was expensive but we really had no choice. I am not leaving my family in such a horrible place.
- Official Description (provided by the hotel):
- Alsol Luxury Village is located at only 10 minutes from the Punta Cana International Airport in the biggest and most luxurious marina in the Caribbean, surrounded by the famous white beaches of Punta Cana and Cap Cana. Alsol Luxury Village is an impressive luxury resort complete with 299 suites of all different sizes and decorated with premium materials and designer furniture to give a true Mediterranean feel.Luxury suites may vary in size and style, but all rooms are designed with innovative architecture, high quality finishes and beautiful decor. For the most demanding we even have luxury suites available with a private swimming pool. The Resort has a variety of beautiful panoramic views with several categories of suites of different sizes.Comfort, convenience and elegance – these elements reflect the beautiful lifestyle of the Alsol Luxury Village. Guests can enjoy a superior level of service while enjoying the five thematic restaurants, ars, four pools, a Dominican style Chapel for weddings and Sunday Mass, a state of the art fitness center with Finnish sauna and other exclusive services and activities to satisfy even the most demanding. Guests at AlSol Luxury Village can enjoy the magnificent Punta Espada Golf Club which is considered the top course in the Caribbean and Mexico, as well as other courses such as Corales and La Cana which are also highly rated, boat rentals, a diving school, activities for children and much more. There are also exceptional event, function and wedding spaces, including a waterfront amphitheater and salons that can be decorated to your personal style. ... more less
- Reservation Options:
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