Our trip to AlSol was unbelievable! The hotel was beautiful, the rooms were huge and the grounds were so well kept. From the moment we checked in we were taken care of. We were celebrating 2 birthdays and as soon as they found out they insisted on helping us make the celebration even more special. Ynocencio at the lobby bar was a great bartender and Melvin was so friendly. We were a bit skeptical of the beach after reading reviews (we visited from Siesta Key, which was named the #1 beach recently), but I thought the beach was nice and the staff at the beach bar were fantastic! We had a blast with them, Roberto was hysterical and so accommodating. Dinner was excellent every night, Jesus was a great server and very interesting to talk with. His English was better than mine. We did have some language barriers with some of the staff, it was nothing a smile and some gestures could not solve. The only problem we ran into was when we got a letter to go to the sister resort Sanctuary - the staff was a little cold when we told them we were visiting from AlSol, but that is no reflection on AlSol, just be aware if you decide to go on a field trip. The cab company the concierge calls is awesome and if you get Tony Montoya consider yourself lucky!!
All in all, a great trip thanks to ALL of the staff (we really did not run into anyone that was unhelpful or unfriendly). I would definitely visit again and have already recommended the resort to friends & customers!
- Official Description (provided by the hotel):
- Alsol Luxury Village is located at only 10 minutes from the Punta Cana International Airport in the biggest and most luxurious marina in the Caribbean, surrounded by the famous white beaches of Punta Cana and Cap Cana. Alsol Luxury Village is an impressive luxury resort complete with 299 suites of all different sizes and decorated with premium materials and designer furniture to give a true Mediterranean feel.Luxury suites may vary in size and style, but all rooms are designed with innovative architecture, high quality finishes and beautiful decor. For the most demanding we even have luxury suites available with a private swimming pool. The Resort has a variety of beautiful panoramic views with several categories of suites of different sizes.Comfort, convenience and elegance – these elements reflect the beautiful lifestyle of the Alsol Luxury Village. Guests can enjoy a superior level of service while enjoying the five thematic restaurants, ars, four pools, a Dominican style Chapel for weddings and Sunday Mass, a state of the art fitness center with Finnish sauna and other exclusive services and activities to satisfy even the most demanding. Guests at AlSol Luxury Village can enjoy the magnificent Punta Espada Golf Club which is considered the top course in the Caribbean and Mexico, as well as other courses such as Corales and La Cana which are also highly rated, boat rentals, a diving school, activities for children and much more. There are also exceptional event, function and wedding spaces, including a waterfront amphitheater and salons that can be decorated to your personal style. ... more less
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