In November, My wife and I had decided to travel to a new (to us) island retreat for a week or so in January, to compare and contrast other destinations to our favorite in the Virgin Islands. We have done this before (thats how you find the real gems...at least for your tastes). As a Lifetime Starwood Platinum guest, I have enjoyed the opportunity of traveling around the world, enjoying some of the most beautiful Starwood or, for that matter, any properties imaginable.
Noteably...as we started our search, we came upon the Westin Puna Cana...a brand new addition to Starwood and one that represents a significant corporate movement forward in terms of Starwood future development in this region of the world. So far so good...but...while conducting our due diligence on this very new property, we began to read of negative stories about the physical building problems, the lack of skill and professionalism of the staff and the failure of some of the basic necessities such as internet and cable TV.
These items and much more were widely published on this TRIP ADVISOR Forum. Because the Westin Puna Cana had just opened three weeks previously, we were very concerned as we had only negative comments to deal with.
My philosophy has always been the direct approach affords the best opportunity for reviewing each of the issues to determine the facts...I know, some would say that when you talk to the Devil in Hell, you can expect to be told lies...well don't tell that to Cesar or Yarik...or, especially, Lorena...these professionals re-wrote the book on hospitality...if Starwood doesn't yet know how lucky they are to have found these ambassadors of excellence...doubtless, they will and very soon! After a most engaging conversation with each of these individuals, my wife and I decided that Westin Puna Cana would be our destination...for our thirty-fifth Anniversary and it was the absolute best travel decision we have ever made!
It is said that when you are told of failings...even if you don't want to believe them...human nature is that you find yourself looking for them, nevertheless...and to the extent that we are seasoned travelers with some relative expectation of levels of amineties and comforts, we, too, found ourselves at least, prepared, for the possibility of validation of the negative reviews we had read.
All who read this, in search of a small slice of Paradise, privacy, peace and quiet and whatever else you are looking for...whether it is for a weekend getaway or as long as you can make your vacation stretch...I will tell you that you will be treated as royality by Carla and William at the fabulous Breakfast Buffet, they never missed a professional or personal beat...and then there was Jesus and Franklin...under the truly capable leadership of Manuel and of course, Argimiro, who would entertain you with their "Speciality" concoctions at poolside or on the Beach!
There are many more standouts that conducted themselves in their routine, highly professional manner, making our stay one for the archieves... I love photography and captured phenominal shots ranging from early morning sunrises, and the beautiful 100 shades of blue beach front water to fabulous evening skys filled with magenta framed sunsets and the perfectly illuminated pool and reception area beyond...I captured over 700 frames of beauty in and around this magical best kept secret...if you are a photographer, then you know that speaks volumes for the beauty that is Westin Puna Cana.
I will return to this slice of heaven at my next opportunity...with the airport only five minutes away...you get off the plane and fifteen minutes later...one of those concoctions is in your hands, in the most beautiful location, attended by the most professional individuals who take great pride in what they do...
Westin, Puna Cana...experience the other (Wonderful) side of the story...!
- Official Description (provided by the hotel):
- The Westin Puntacana Resort & Club sits conveniently in the Playa Blanca area of the Puntacana Resort & Club, which is a magnificent 15,000-acre resort in Punta Cana, Dominican Republic. We offer a great setting minutes from Punta Cana International Airport (PUJ) and along 3 miles of white sand beach. ... more less
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