The most critical component of any resort, in my opinion, is their staff. One can have the most picturesque setting, the most sumptuous food and drink, and the perfect rooms, but if one gets the feeling the staff does not care, then nothing else means too much. The people who work for AlSol Del Mar are a hard-working, delightful eager-to-please group that made this place so memorable.
We stayed at the Al Sol Del Mar resort from 5/24-5/31 and had a marvelous time. If you like a small, quiet, and beautiful place to vacation in the Dominican Republic, then this is the place for you. The rooms are spacious suites and we were pleasantly surprised to find it fully equipped with a full sized stocked refrigerator, washer and dryer, stove, microwave, dishes and silverware. Our suite was two story with living quarters downstairs and bedroom upstairs. A balcony looked out over the pool, grounds and beach. We enjoyed coffee each morning on our balcony.
The food is good at Del Mar, but being vegan, we ate some of our meals at their sister resort, The Santuary, which is only a ten minute walk down the lovely beach. Don’t get me wrong, the restaurant staff was quite amendable to making changes in their menu items to suit our needs, but it was fun trying out the other five restaurants at the Sanctuary as well. So being vegetarian or vegan is rather easy to do there!
We met a lot of other wonderful guests during our stay. That is another benefit of a small place.
There was never a problem getting chairs at the spacious pool or beach. The chairs are very comfortable as well. They have a nice swim-up bar at the pool, but if you wish, you don’t even have to leave your seat at the pool or beach. The staff continually checks on each guest taking drink AND food orders from the bar and pool grill. And once they find out what type of drink you like, don’t be surprised if they out-of-the-blue show up with one without you even asking.
Michael is the activities director and does a remarkable job of getting activities going around the pool with dart and bocce ball tournaments, drink making lessons, dance lessons, and even shopping trips into town. He also leads a bicycle tour of the area each morning which is worth taking part in. Well done Michael!
Our new found friends Santiago, Geraldino, Jean Carlos, Confesor, Ezequiel, and many others make this place special! The entire staff shines. My wife and I were sitting on the beach the day before we were to leave. A lady dressed in a white housekeeping uniform came up to us accompanied by Karen, the concierge director. She wanted to tell us that she had found a $20 bill on the floor that I had apparently dropped and wanted to bring it to us. I wanted to say “just keep it”, but I didn’t. I merely thanked her for being so honest. My wife told me it was better not to just give it to her, but instead reward her at the end of our stay—which we did. You can genuinely tell that each and every employee is there to take care of you and they take great care in doing so. The obvious zest, enthusiasm, and happiness each of them employs in doing their duties was refreshing and I will take this lesson back with me.
If it wasn’t such a gorgeous place, the lessons learned from the staff is more than enough to recommend the AlSol Del Mar to everyone. I am ready to go back!
- Official Description (provided by the hotel):
- Located in Cap Cana, this 254,000-square-foot private beach complex features spacious suites ranging from Deluxe Studios to 2 Bedroom Suites, all finely designed with innovative architecture and Caribbeanstyle decorations. Guests can enjoy our beautiful white sand beach, large infinity pool with a swim-up bar that cascades into a serene hot tub area, complete with a gorgeous ocean view. Between the wealth of amenities we offer, the pristine facilities, and our devotion to exceptional hospitality, which is felt from the moment you arrive and are greeted by the spectacular panoramic ocean view in our lobby. These are just some of the many reasons why Alsol Del Mar offers guests the very definition of a luxurious Caribbean lifestyle. Conveniently located, Alsol Del Mar is just 15 minutes from Punta Cana International Airport, in close proximity of the famous Punta Espada Golf experience, which is considered the best golf course in the Caribbean, and near the Cap Cana Marina, which is considered one of the best in the world, accredited for its superior fishing. ... more less
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