We just visited Alsol for the second time from 5/19 thru 6/6 and Alsol just continues to get better. A tribute to Alsol - the staff was pretty much the same! It was like returning to family.
Make your airport taxi reservations through Alsol. You never have a problem. Our 1 bedroom suite (bldg. 9) was ready for us. It was on the corner so we faced the ocean and had the lagoon view on the side. A bottle of champagne and fruit platter were placed in our suite.
The reason for a second review is to let the previous guests know that Management has listened to your request for changes. Menus have been updated which is great for repeat visitors! You can now get snacks, sundries and small mementos. Change was available but it is still a good idea to bring small bills for tipping. US currency is accepted here. Renovations are moving along at a rapid pace and guests are not inconvenienced in any way.
Activities - they have added activities for the children in the morning. There are shopping tours now and two nights a week there are trips to a casino which the guests really seemed to enjoy. Last trip Ron & I took a tour and also went to the Sanctuary for lunch. This time we NEVER left the resort. We were so content. In the middle of our trip we took a two day vacation from our vacation and never left our suite. We just enjoyed the suite, the balcony, the jacuzzi and the wonderful room service. The room service staff was tremendous - thanks Geraldino, Hosse, Jose and Santiago. We will definitely do that again.
Another night we had a couple we met over for dinner. We were having such a good time at the pool (Hi Miguel) and felt so relaxed that none of us felt like getting dressed. We put that beautiful dining room table to use and had a wonderful dinner and bonded. Again, room service was exceptional.
I celebrated my birthday there & it will always be memorable. A HB banner on our door! Later that night they surprised us with a cake which we shared with new friends. When we got back to our suite there were flower petals strewn all over, beautiful swans made out of towels. So sweet.
A benefit - While most of the staff does a good job in speaking English they are becoming more proficient in it and I am now leaning some Spanish. Thank you Luis for being my teacher. Michael gives Spanish classes in the morning but I don't get up that early. :(
We truly had a wonderful, relaxing vacation and we plan to return again at the end of the year. The Management team is above exceptional. Since we have been fortunate to have spent a total of 36 days at Alsol we have gotten to know them and they are truly dedicated to making your visit a memorable one.
Thank you Saskya, Sergio and Manuel for the special dinner that was prepared for us on our last night. Saskya, please say thank you to the entire staff. I will not name them all since I know I will forget someone - it is just easier to let you know that we NEVER encountered anyone that did not give 100%. - Hope to see you soon and it would be fun to bump into some of your previous guests! I know we aren't the only ones who plan to return.
- Official Description (provided by the hotel):
- Located in Cap Cana, this 254,000-square-foot private beach complex features spacious suites ranging from Deluxe Studios to 2 Bedroom Suites, all finely designed with innovative architecture and Caribbeanstyle decorations. Guests can enjoy our beautiful white sand beach, large infinity pool with a swim-up bar that cascades into a serene hot tub area, complete with a gorgeous ocean view. Between the wealth of amenities we offer, the pristine facilities, and our devotion to exceptional hospitality, which is felt from the moment you arrive and are greeted by the spectacular panoramic ocean view in our lobby. These are just some of the many reasons why Alsol Del Mar offers guests the very definition of a luxurious Caribbean lifestyle. Conveniently located, Alsol Del Mar is just 15 minutes from Punta Cana International Airport, in close proximity of the famous Punta Espada Golf experience, which is considered the best golf course in the Caribbean, and near the Cap Cana Marina, which is considered one of the best in the world, accredited for its superior fishing. ... more less
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