We just returned from a week at Also Del Mar. We booked the trip on a whim when it popped up on my Expedia screen. Being fair skinned and sun sensitive, we do not often vacation at the beach, but we have done all inclusive resorts in Mexico and Costa Rica. It seemed like a perfect get away after a summer filled with too many obligations and appointments. We travelled with our three children ages 16, 18, and 21.
After a quick, easy flight and a long sweaty wait in the airport immigration line, we were greeted with champagne and smiling faces at the resort. We had two junior suites which were in different buildings but fairly close. Both rooms were lovely. The kid's room faced a lagoon and had a side view of the ocean and ours was ocean front. Next time I think I would get a two bedroom suite (they have a sitting and dining area) just to have a little more space for everyone to spread out, but I think a little separation and privacy suited everyone well on this trip. We spent a lot of time on our balcony just enjoying the beautiful view.
The resort is very nice and is quiet and relaxing. We enjoyed the selection of food available in the restaurant and the beach grill.
We did visit the neighboring resort, Sanctuary, on several occasions. Their front desk was able to make change for us when ours could not, and we needed batteries and snorkel gear which we found in one of the shops. There is also a little medical office there, which was good to know. We ate at The Wok, which we thought was just ok, and The Blue Marlin, which we liked very much. Everyone was wonderful and very helpful. Our kids spent most of their time at Sanctuary. The more active atmosphere was appealing to them and the friendly staff made the feel welcome, particularly Junior, who was just wonderful. We also enjoyed the shady beach area in the hotter part of the day.
We all enjoyed exploring the lagoon beside the resort where we saw many fish in the beautiful crystal water.
The most important thing to say about this resort is that the people set it apart. I am sure there are many beautiful places to stay in Punta Cana, but I do not believe any other resort could excel at customer service like Alsol Del Mar! Every staff person we came in contact with was pleasant, hospitable, and helpful. The dining service is top notch and they will do anything they can to meet your needs. For example, one evening our older daughter was all set to have gnocchi, only to find that it was not offered that night. Edwin, our server, noticed that she was disappointed and, miraculously, the gnocchi appeared! Also, on our last day we had very little time for lunch and Santiago put together a wonderful family stye meal for us so we could catch our ride to the airport on time. These are only two small examples of the outstanding service that was such an integral part of this resort.
Our room was serviced in the morning and in the evening another maid came by to check if we needed towels or beverages. The fridge in the room was stocked with 2 beers, a coke, diet coke, and sprite, and 2 liter bottles of water. and was restocked daily. Bottled water was always available at the pool bar. Our AC was not cooling properly but after a call to the front desk it was fixed immediately.
We had such a wonderful relaxing week and wish it could have been longer! Special thanks to all the people at Also Del Mar who made it so special. Some names I do not know, but I want to recognize and thank Edwin, Confessor, Santiago, Geraldino, Jeisty, and Juan Carlos. And especially, Ezequiel, who went out of his way every day to make sure we were well taken care of and remembered that we love mango and need extra shade!. I apologize for not remembering everyone's name and I know I have misspelled some, but please know that you all made out visit so special!
- Official Description (provided by the hotel):
- Located in Cap Cana, this 254,000-square-foot private beach complex features spacious suites ranging from Deluxe Studios to 2 Bedroom Suites, all finely designed with innovative architecture and Caribbeanstyle decorations. Guests can enjoy our beautiful white sand beach, large infinity pool with a swim-up bar that cascades into a serene hot tub area, complete with a gorgeous ocean view. Between the wealth of amenities we offer, the pristine facilities, and our devotion to exceptional hospitality, which is felt from the moment you arrive and are greeted by the spectacular panoramic ocean view in our lobby. These are just some of the many reasons why Alsol Del Mar offers guests the very definition of a luxurious Caribbean lifestyle. Conveniently located, Alsol Del Mar is just 15 minutes from Punta Cana International Airport, in close proximity of the famous Punta Espada Golf experience, which is considered the best golf course in the Caribbean, and near the Cap Cana Marina, which is considered one of the best in the world, accredited for its superior fishing. ... more less
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