Loved the big suites and sophisticated mod decor, the private Jacuzzi on our deck, the sweet and helpful staff, the views from the third floor. (I swooned at the sight of the lagoon with seabirds flying around and waves crashing against the rocks; we were in building 10 but I think the third floor of buildings 9 and 11 would offer delightful views too.) The beach isn't as nearly good as Punta Cana's, but I liked Alsol's mellow vibe and personal attention much more than the scene at Punta Cana resorts. For me the quiet was a plus; I could see how it could be a minus for others.
We did like being able to walk to Sanctuary (across the as-yet-undeveloped beach, where we saw a beautiful photo shoot in action) when we wanted a change of pace -- you have to get a letter from the front desk to use your all-inclusive status there, and we found that service wasn't nearly as good (even though we tipped!), but it was nice to have the option of a livelier spot with bigger pools and more food options, since the unchanging menus got old fast. Overall, the food was fine; the grouper ceviche (which I believe was offered at both Sanctuary and Alsol) was seriously divine.
You can take a cab for $3 anywhere in Cap Cana; we went to the sister resort at the marina one night and found it freakily quiet. It was like fake Main Street in Disney World, false storefronts with nothing behind them...post-zombie-invasion, sans human beings. (FWIW, we also found the dinner buffet at Luxury, the resort in the marina, to be vile.)
I'd encourage both upgrading (since our suite was truly fabulous and still quite affordable) and going all-inclusive, since Cap Cana's development has been, shall we say, slow to happen and there aren't many other food options. (That said, we had a nice kitchen and if we'd stopped at the grocery store on the way to the airport, we could have stocked up if we'd wanted to save $$.) My husband had to do some work while we were there, and the free wifi was fast and consistent.
We took the advice of another tripadvisor reviewer and tipped the maid a bit every day (rather than at the end of our stay) in the hopes of getting better service, and I think it worked -- we got two beers and two big water bottles in the fridge every day instead of one, which seemed to be the norm. Tragically, no towel art, though. :) Oh, and we had no issues traveling in the off-season -- there was a thunder shower every day, but it was very short (if intense) and kind of romantic in its way, and the prices were great. Overall, a top-notch choice for a quick getaway!
- Official Description (provided by the hotel):
- Located in Cap Cana, this 254,000-square-foot private beach complex features spacious suites ranging from Deluxe Studios to 2 Bedroom Suites, all finely designed with innovative architecture and Caribbeanstyle decorations. Guests can enjoy our beautiful white sand beach, large infinity pool with a swim-up bar that cascades into a serene hot tub area, complete with a gorgeous ocean view. Between the wealth of amenities we offer, the pristine facilities, and our devotion to exceptional hospitality, which is felt from the moment you arrive and are greeted by the spectacular panoramic ocean view in our lobby. These are just some of the many reasons why Alsol Del Mar offers guests the very definition of a luxurious Caribbean lifestyle. Conveniently located, Alsol Del Mar is just 15 minutes from Punta Cana International Airport, in close proximity of the famous Punta Espada Golf experience, which is considered the best golf course in the Caribbean, and near the Cap Cana Marina, which is considered one of the best in the world, accredited for its superior fishing. ... more less
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