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“Depends what you are looking for ...”

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Grand Bahia Principe Bavaro
Ranked #59 of 111 Hotels in Punta Cana
Certificate of Excellence
Munster, IN, USA
Level Contributor
106 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Depends what you are looking for ...”
Reviewed 26 March 2011

We read many of the reviews before booking. As with all reviews it depends on your perspective and what you are looking for. I prefer smaller resorts. We went to Beaches in Negril, Jamaica last year. I liked that better from a size perspective.

Here are some facts. This is a very big resort with 3000 rooms. It is the second biggest in the DR. All the rooms were occupied while we were there.

I will give the Pro's and Con's and then make some additional comments.

Pros
- Because it is large it has all the amenities. Spa, 9 restaurants, casino, lot's of choices, Large Buffets, etc.
- Food is good. Drinks are strong and easy to get.
- Plenty of choices in pools, beaches etc. You can spread out, get lost etc.
- The kids seemed to have a great time.
- They provide shuttles so if you don't want to walk it is easy to catch a shuttle to get where you are going.
- They grounds are pretty and well maintained. They are consistently working on them.
- The weather was fantastic.
- Staff is generally friendly.
- Rooms were clean and a nice size.

Cons
- It's a big resort. You do not tend to see the same staff. Personal service is very low.
- We had a good room location, but if you do not it could take you a bit to get where you want to go.
- We were two families. 7 in one family, 4 in the other. We asked for rooms together. They did not accommodate our request.
- The check in process was not efficient. They seemed to lack organization.
- They do not tend to respond to requests. We asked for a rollaway bed for one of our rooms at least 5 times and never got the extra bed.
- The mattresses are firm. Which I like, but several in our party thought were too firm.

Some additional thoughts and comments:
We booked through Cheap Caribbean. This is our first experience with them. We paid about $1,200 an adult and $850 a child including flights from Chicago. Based on this I felt the value was good for what we received. The hotel manager did tell us that we should have booked through the hotel to get better service. This answer is not acceptable to me.

The rooms are all suites. However, when they say a sofa bed it is not a fold out sofa. It is a day bed and sleeps one.

Book your restaurants early. We booked the second day we were there. Our times were 8:45, 9:00 and 7:30 on different days then I would have preferred. They would not let us book in advance. Not sure if this is standard or because we booked with Cheap Caribbean.

Again, overall I would recommend this property as long as you know what you are getting.

  • Stayed March 2011, travelled with family
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1 Thank Joe_Munster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ottawa, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 March 2011

Beautiful Resort ! But it is huge ! Bring your walking shoes if you want to go anywhere. Ambar is much closer to the Beach. I was closer to the main Principe "Lobby" It is approx 1/2 walk to the beach . If you don't get there by 8:30 forget about getting a place to sit at the beach or a pool. All of the chairs have towels on them. I went early one day in the morning and some people never showed up to their " reserved " chairs until after lunch . Some people never showed up at all when I was there.
If you miss a meal there are some muffins available in the lobby but I couldn't find a place that was open. It is catered just to meal times. To get a la carte is impossible but the Buffet had many choices. I found that sometimes it was hard to get a refill of coffee or wine.
The Bartenders at the main lobby were friendly and quick service. The maids were very nice and did a great job in keeping the room clean and tidy. I have been to the Dominican many times and the people have always been friendly and warm. Not so much here. People were very polite but you could tell they weren't happy. Not a lot of smiles with the greeting.
I would not go back to this resort. I don't enjoy rushing to the beach at the crack of dawn to sit by the water. I would like to be at a place where I can make a choice to eat where I want.I would like to stay at a resort where the staff are happy to be there .
If you don't mind walking , love beautiful grounds and like to be around lots of people. You'll love this resort.

  • Stayed March 2011, travelled solo
    • Value
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Helpful?
1 Thank washeeta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cleveland
1 review
Reviewed 25 March 2011

If you are looking for a huge resort to vacation at then the Punta Cana - Gran Bahia Principe Bavaro Resort is the place for you. There are several resorts within this the Bavaro; one being an all adult section, another section is a bit more upscale, if that is more to your liking, as a result the variety of accommodations is plentiful. The lobbies are beautiful and the entire resort is immaculately clean. The staff is very friendly but most do not speak English or very little English. Your main staff; check-in, main restaurant servers, main bar staff and entertainment staff do a fine job at speaking English, however if you ask other staff questions, or directions or for something as simple as getting wash cloths in your room ~ good luck!! You better brush up on your Espanola! As this was our 2nd time in Punta Cana, after staying at the Dreams Palm Beach, this was the first time we experienced a language barrier. The food at the buffets, although abundant, was adequate, let’s just say it was not something to write home about. On the other hand, the Japanese and Italian restaurants were very good. If you are not fortunate enough to get a room close to the beach then you have two choices for getting to the beach; walk a distance (which could be a huge distance if you get a room like we did which was approx 2 miles back from the beach) or you could take the trolley to and from the beach. At least they weren’t slacking with transportation for their guests…As far as pools go, yes there are many, however there aren’t any cocktail servers at the pool, so if you like to constantly get up to fetch your drinks while you are on vacation, rest assured you can expect to do this here!! Although we will return to Punta Cana, we won’t be staying at the Bavaro. Hope our feedback helps you with your vacation decision.

  • Stayed February 2011, travelled as a couple
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Helpful?
Thank youngemptynesters3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 March 2011

This was our 2nd trip to this resort in 3 years. We were last here in October 2007. I still find it difficult to understand how this resort still gets the odd bad review; people must either be very picky or serial complainers.

Anyway this place is fantastic; we were in the Golden club area of the resort, which is located right near the beach. The rooms/suites are very nice and well equipped with TV, iron, hair dryer, mini fridge etc. Everything you would expect. We tipped the maid a couple of dollars each day and she kept our room very tidy and mini bar stocked.

We went to the beach most days as the pool areas tend to get busy and a little noisy with music being played by the Entertainment staff as they run various activities in or around the pool. So if you want somewhere quiet to read a book etc I would recommend the beach, which is very well looked after.

Depending on the package you have booked you get a number of a la carte restaurant bookings per week. Although the buffet is fantastic with lots of choice every night, I highly recommend booking your a la carte restaurant for that extra special touch. Our favourites where the gourmet, Italian and seafood restaurants.

The evening’s entertainment was very good, I highly recommend the Lion king and Michael Jackson shows. If you don't want to watch the shows you can enjoy a drink in the lobby.

Although English isn't the first language of the staff, they understood us very easily and were very friendly.

All in all our holiday was fantastic and I recommend it to anyone.

  • Stayed October 2010, travelled as a couple
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Helpful?
1 Thank Suggy1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterford, Michigan
1 review
Reviewed 25 March 2011

This place was just unbelievable. The food at the ala carte was not really good but the buffet was great. We stayed at the Ambar which is adult only and it was the best place on the strip. The staff was amazing and very greatful. We tipped our maid and gave him one last tip on the last day we were there to say goodbye and he was literally in tears he was so greatful. This is ALL of the staff they were just great. I cannot say enough. we had fresh flowers all over our room everyday, the entire place is spotless. we will difinately be going back to this resort. If people are writing bad reviews then I believe that these people will find something wrong with anyplace and are just miserable and need to relax and lighten up a little.

  • Stayed March 2011, travelled as a couple
    • Value
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Helpful?
Thank WaterfordMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pickford, Michigan
1 review
Reviewed 25 March 2011

This resort is huge!!! We stayed in the Premier Club which has it's own pool and restaurants, but is far away from the beach. Pros-very clean, good food, beautiful and lots to do. Cons-can't get in to the ALA Cartes even when booking way ahead, too far from beach and very crowded beach. Too many people feel like they can put a towel on a chair and then never show up. It's annoying. I say first come first serve. Booze is good, but mixed drinks are very sweet. Beer is very good. I recommend the BBQ and the Garden Grill-both were very good. I do not recommend the Sante Fe-food there was bad and so was the service.

  • Stayed March 2011, travelled as a couple
    • Value
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Helpful?
Thank TerriCS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 March 2011

Beautiful but very large resort. Everything was so neat and clean. Excellent weather, excellent hard working staff, beautiful pools, goodcdrinks, beach small for the size of the resort, food pretty good, shows pretty good, lots of shopping, rooms in great shape but beds were hard. Would go back tomorrow!

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SunLover08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Bahia Principe Bavaro

Property: Grand Bahia Principe Bavaro
Address: Arena Gorda - Macao Seccion Baigua | Arena Gorda - Macao, Seccion Baigua, Punta Cana, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#34 Family Hotel in Punta Cana
#36 Casino Hotel in Punta Cana
#38 Romantic Hotel in Punta Cana
#52 Top resorts Hotel in Punta Cana
#52 Luxury Hotel in Punta Cana
#53 Spa Hotel in Punta Cana
#55 On the Beach Hotel in Punta Cana
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Bahia Principe Bavaro 4*
Number of rooms: 744
Official Description (provided by the hotel):
Facilities and services 2 lake-style pools Large sun terrace New relaxation zone with Bali beds, sun umbrellas and loungers Pool and beach towels BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts (floodlit for an additional charge), multi-sports court Water activity centre WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment theatre Wedding gazebo 1 buffet restaurant and 17 speciality restaurants Japanese restaurant 10 bars 3 Snack Bars Cocktail Lounge Punta Blanca Golf Club: 18 hole Golf Punta Blanca Golf Club designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino Rooms 816 rooms including two types: Superior Junior Suite and Club Hacienda Junior Suite Room facilities: King size bed or two full size beds Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror Sitting area with sofa Air conditioning Ceiling fan Telephone Alarm clock Satellite TV Minibar Coffee-making facilities Safe (additional charge) Ironing set Wifi (additional charge) Club Hacienda Junior Suite (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 Evening Mini Disco Babysitting service (additional charge) Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teens' Club (11-16 years) Other services 24 hour medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Meeting and convention room Personalised menus (for celiacs, diabetics, etc.) Available on request and subject to circumstances Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 
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Also Known As:
Gran Bahia Punta Cana
Grand Bahia Principe Punta Cana
Bahia Principe Dominican Republic
Gran Bahia Principe Bavaro Resort
Punta Cana Bahia Principe
Gran Bahia Principe Bavaro Punta Cana
Principe Punta Cana
Bahia Punta Cana
Bahia Resort Principe
Gran Bahia Principe Dominican Republic

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