We arrived July 28th. Me and my sister with our mom and 2 kids (9 &11). I was looking for a resort that would satisfy my kids and the adults. I was very pleased I choose the Royalton. The kids absolutely loved the waterpark located on the MEMORIES property. The shuttle was available anytime and it was a quick shuttle to the water park or you could even walk over. Here is my review on the amenities:
Book the Royalton if you are looking for A-la-carte dining. The restaurants are very good, we tried the HUNTER steakhouse which in my opinion was fantastic. The Japanese was fabulous as well. Wasn't a big fan of Opa or Grazie, but it really depends on what you order. You must speak to a concierge the minute you arrive to make sure you are booked for the restaurants - otherwise the wait is long and you can't get a table.
all the pools were fantastic. The one pool with the entertainment was just perfect. The staff was fabulous and really made it enjoyable. They didn't overdue the entertainment and gave you time to relax and enjoy the day.
The quieter pool was very good with plenty of sunbeds.
This is the one property that I really had not trouble finding sunbeds. I also loved the the sunbeds were right on the shallow side of the pool. This was a fantastic concept from the Hotel for those who wanted to chill in the pool and suntan.
The staff is absolutely fantastic. Very friendly and accommodating.
Our trip was truly a wonderful experience thanks to Enrique, Octavio and Cesar Garcia. Mr. Garcia, went above his management role to make sure we were well taken care of. His professionalism and hospitality was exceptional.
Housekeeping was very good - our room was always clean and every night they folded the beds and left chocolate on the bed. Very nice touch!
Need for Improvements:
I would highly recommend the hotels opens the Grazie restaurant for breakfast. I really didn't like going to ONE main area for breakfast. I felt the breakfast was so busy and it took too long to get an omelet from the cooks. The line ups were too long. Create a separate area away from the buffet for the chefs to cook. Otherwise, you have to wait in the same line to get your food from the buffet. I would highly recommend you open the Grazie for breakfast to avoid the congestion of the main eating area.
Secondly, the entertainment in the evening was terrible. Besides the Cirque show which was fantastic - the rest was not good. We all thought the entertainment needed room for improvement. The lip singing by the Performers' was so boring.
Why the theatre is closed in was a very bad decision on the part of who ever created the hotel. The theatre should have been an open venue, given your weather there was really no need to be in a stuffy theatre watching a show.
Overall, we will go back for sure. From the lobby to the hotel itself - we all loved the location and experience of the Royalton. We felt safe with security and wonderful staff always around to be of assistance.
The beach was fantastic with comfortable sunbeds and the huts on the beach were located very close to the waterfront -which made this so enjoyable to enjoy the ocean.
WE LOVED THE ROYALTON!!
We will be back for sure!
- Official Description (provided by the hotel):
- Royalton Punta Cana is a modern "All-In Luxury" Resort on Bavaro beach with unique all inclusive features like Reservation-Free Dining, international drinks, 24 hour room service and Dreambed. Guests can also take advantage of our All-In Connectivity exclusive features including: • Free Wi-Fi throughout the resort • Unlimited free in-room calling to North America and most of Europe • Convenient USB recharge and Bluetooth audio stations in your room • Download our free Royalton app and receive unlimited free calling plan from your mobile device while on our property, as well as unlimited free app-to-app texting. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, LoveHolidays, Traveltool, S.L.U., HotelsClick, Expedia, TravelUp, Odigeo, Hotel.de, TripOnline SA, Agoda, Cancelon, HotelQuickly and Evoline ltd so you can book your Royalton Punta Cana Resort & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.