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“Wonderful trip”

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Dreams Punta Cana Resort & Spa
Ranked #18 of 112 Hotels in Punta Cana
GreenLeadersPlatinum level
Reviewed 6 May 2014

Spent 6 nights in tropical paradise at Dreams PC. Room was great, food was excellent, service attentive. Other than the remarkable natural beauty of the resort, my favorite parts of the stay were all the entertaining extras (aqua aerobics, zumba in the sand, water balloon fight, water polo, cooking class on the beach, to name just a few) and the high level of relaxation and friendliness most all the guests displayed, after being treated so well! By 5 p.m., the swim-up bar area was one giant lively cocktail party. I can't remember when I have laughed so much. I have never met so many fun-loving people! I will stay at Dreams Resorts again.

Room Tip: Buildings 6, 7, and 1, 2 are nearest to the beach and the noisier bar area (daytime only). Buildings...
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  • Stayed: April 2014, travelled as a couple
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3  Thank Tamara202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary U, eConcierge at Dreams Punta Cana Resort & Spa, responded to this reviewResponded 9 May 2014

Dear guest,

Thank you very much for choosing our resort and informing us of your recent stay.

It was a pleasure to host you at Dreams Punta Cana Resort & Spa, and we are very happy to hear you had a wonderful time with us.

We are glad to know you enjoyed every aspect of the resort, and had so much fun with the activities held by our Entertainment staff, who's fully committed to making sure everyone is having an awesome time.

Consider Dreams Punta Cana Resort & Spa your new home away from home.

We look forward to hosting you again very soon.

If there's anything else we could assist you with, please let us know.

Best Regards,

Gary Ubiera
eConcierge
Dreams Punta Cana Resort & Spa
econcierge.drepc@dreamsresorts.com

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5,387 - 5,393 of 11,680 reviews

Reviewed 6 May 2014

We had a wonderful time at Dreams Punta Cana. The rooms were very nice and clean, the resteraunts were fantastic and the grounds were absolutely beautiful! The staff was wonderful, especially Stephanie, our pool concierge, and James, part of the entertainment staff! I would definitely recommend this property to anyone and we will definitely be returning as soon as possible!

  • Stayed: April 2014, travelled with family
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1  Thank Tara O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary U, eConcierge at Dreams Punta Cana Resort & Spa, responded to this reviewResponded 9 May 2014

Dear guest,

Thank you for visiting Dreams Punta Cana Resort & Spa.

We appreciate the time you have taken to share your Dreams experience.

It makes us extremely happy to learn about the wonderful vacation time you've spent with us, and how much you enjoyed every aspect of our Unlimited-Luxury®, such as the room you stayed in, the beauty of our grounds and the food, but most of all, the attentions provided by our staff, specially Stephanie and James. We constantly strive to make our guests feel welcome at all times.

It was a pleasure having you and we look forward to hosting you again in the near future.

Should there be anything else we could assist you with, do not hesitate to contact us.

Best Regards,

Gary Ubiera
eConcierge
Dreams Punta Cana Resort & Spa
econcierge.drepc@dreamsresorts.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2014

My sisters and I vacationed at Dreams in Punta Cana from April 10-17th, 2014. We booked the Prestige level-which I highly recommend!! The extra perks include a private clubhouse and a private restaurant for breakfast and lunch right on the beach!! Our room was a suite. It was a fair size for 3 women!! I loved that you did not have to book your a la carte restaurants!! I guess you had to wait around 8 pm. The people were wonderful!! Our favorites were in the private restaurant!! Mama Margarita would always greet you with a smile!! We actually cried when we said good-bye to her. I couldn't find one thing to complain about!! Food was amazing!! Can't wait to go back!!

Room Tip: We were in block 7. Room 7312. Lots of stairs but good for the exercise!! Very quiet and close to th...
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  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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2  Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary U, eConcierge at Dreams Punta Cana Resort & Spa, responded to this reviewResponded 9 May 2014

Dear guest,

Thank you for informing us of your recent stay.

We feel honored for having the opportunity to host you. Knowing that your vacation time was nothing but wonderful, makes us extremely happy, as it is our number one goal to provide you with the exceptional services you deserve while enjoying our Unlimited-Luxury® by not needing a reservation to have dinner at any of our a la carte restaurants.

Thank you very much for taking the time to share your Dreams experience. Our lovely Margarita and the rest of the staff will be very pleased to know how special they made you all feel while you were here.

We can't wait to have you back. Thank you for choosing Dreams Punta Cana Resort & Spa as your home away from home in the Dominican Republic.

Should there be anything else we could assist you with, do not hesitate to contact us.

Best Regards,

Gary Ubiera
eConcierge
Dreams Punta Cana Resort & Spa
econcierge.drepc@dreamsresorts.com

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Reviewed 4 May 2014

Just returned from a 7 day trip to Dreams. It was our book club trip (6 ladies ranging in age from 57-72) and we all had a blast. The resort in absolutely gorgeous as well as spotless. The food was amazing with no wait for any of the restaurants. Staff was the friendliest I have ever encountered. What really made our trip was the entertainment team, and all the activities offered by the resort. I particularly enjoyed the water arobics, zumba, and dancing every evening. Beach walks were great, as well as enjoying the waves in the beautiful turquoise water. The musicians were very good, both down at the beach bar and up in the gazebo area. We attended the shows each evening as well and found them to be very enjoyable. It was definately a full week of fun! Special thanks Alexander, Shaggy, Juan, James, Mr.Volenta, and Carlos. Hope to see you all again next time!

  • Stayed: April 2014, travelled with friends
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2  Thank Stellarboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary U, eConcierge at Dreams Punta Cana Resort & Spa, responded to this reviewResponded 9 May 2014

Dear guest,

Thank you for informing us of your recent stay.

We are really happy to hear you and your party of six had a wonderful time during your stay at Dreams Punta Cana Resort & Spa. We are very excited to know that you enjoyed every aspect of the Unlimited-Luxury® we offer, such as the beauty of our property and the food at every restaurant, but most of all, we are pleased to know our staff made your vacation time special.

It was a pleasure hosting you, and we appreciate the time you have taken to share your fantastic Dreams experience.

We look forward to having you back soon.

If there is anything we could assist you with, please let us know.

Best Regards,

Gary Ubiera
eConcierge
Dreams Punta Cana Resort & Spa
econcierge.drepc@dreamsresorts.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2014

Firstly the nagging negative points non of which are meant to say that this trip was nothing but wonderful.

1. Room check took 1 hour. I know it was busy but the last thing you want is to be waiting after a 9+ hour flight and 30 degrees plus. We had to walk around and find something to eat before coming back to reception.
2. Room not cleaned on one day. The housemaid thought it did not want cleaning even after she was told it did. It meant sharing towels with our children's room next door in order to go for our evening meal.The concierge explained that it was a communication problem. I think not!!
3. You are invited to stay at a 'sister' hotel for a day and offered lots on incentives to do so. Not for me and by all means do so but it means a chunk out of your stay. A bit dubious for my liking!!

Now the positive!!!

Clean, welcoming and a pleasant atmosphere. The grounds were immaculate and the pool was a spectacular sight. The food was ample and the five+ restaurants offered something for everyone expect for my wife who is a vegetarian, even so they bent over backwards to dish up something.
The entertainment was excellent and 'Shaggy' and company certainly kept us amused.
The beach was clean and well managed although if you arrive late in the morning you find that the towels have already been draped over the sunbeds... a little annoying.
Excursions were purchased from the beach area and were cheaper then your rep will charge.
The room was nice and comfortable and had pleasant views of peacocks roaming around the grounds.
All in all a great place to have a 7 day holiday. I have been to other hotels with a lesser star quality and sometimes that saying 'small is better' is quiet true. This is a massive hotel and on occasions it felt that that personal touch was missing. However do enjoy and make the most of this wonderful place.

  • Stayed: April 2014, travelled with family
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4  Thank Mohesh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary U, eConcierge at Dreams Punta Cana Resort & Spa, responded to this reviewResponded 9 May 2014

Dear guest,

Thank you for informing us of your recent stay.

We appreciate the time you've taken to share your experience and comments about our resort. It was a pleasure to have you with us. Thank you for choosing Dreams Punta Cana Resort & Spa as your vacation destination and letting us know about the things you found to be negative.

We are glad to know you had a wonderful vacation time and enjoyed our welcoming and pleasant atmosphere, as well as our grounds, large swimming pool and the food in our restaurants. We are so pleased to hear our entertainment team made your stay special.

We look forward to hosting you again soon.

If there is anything we could assist you with, please let us know.

Best Regards,

Gary Ubiera
eConcierge
Dreams Punta Cana Resort & Spa
econcierge.drepc@dreamsresorts.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2014

I was lucky to visit Dreams from April 21st - 28th for my sister's wedding.From the first step onto this resort you are impressed by every detail. The lobby, the stairwell, the restaurants, the pool, the grounds and the immaculate beach all make this a first class resort. It's small enough to get from one end to the other with no problems. The doors to some of our rooms could use a fresh coat of paint but that's about it. Overall it's a very clean and tidy spot. There are people constantly working quietly and efficiently every where you turn and it shows.
Most important feature of this spot though is the service....it's above and beyond. The staff here were incredible. They only ask for one person as your favourite when you check out so I'd like to use this venue as a shout out to the following: Emely at the front desk; Herminia and Estella who looked after my room; Angelo, Bindy and Santana at Manatees....you're the best!; "Yohnny Walker Black", Lennie and Anna at the lobby bar; Yudith, Dayana, and Lidia who were such friendly hostesses;Joedinson at the CoCo Cafe; Daniel and Moreno at the wedding reception and Moreno looked after me another night at the plaza bar; Carmen at the spa for doing such a great job on my hair with Sandra and Dolores help....you were all so upbeat it made a special moment even more so for myself and my sister...the bride; and Daniella for helping my sister plan such an amazing wedding.
I hope to return to this resort someday....preferably next year....lol. I would recommend this to anyone looking for a cosy, clean, super friendly resort. Thanks Dreams for making our trip so special.

Room Tip: My room was at the back of building7...super quiet and morning sun. Cool in the evening which was gr...
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  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary U, eConcierge at Dreams Punta Cana Resort & Spa, responded to this reviewResponded 9 May 2014

Dear guest,

Thank you for informing us of your recent stay.

We are honored to hear you were impressed by the different aspects of our resort. Thank you so much for your wonderful comments. We are glad to know your experience was nothing but amazing.

We appreciate the time you have taken to share your Dreams experience, as well as we appreciate your feedback, since we strongly believe there is always room for improvement. It makes us really happy to know our staff has provided you with the exceptional services you deserve and made you feel special.

It was a pleasure hosting you and we look forward to having you back soon.

Should there be anything else we could assist you with, please do not hesitate to contact us.

Best Regards,

Gary Ubiera
eConcierge
Dreams Punta Cana Resort & Spa
econcierge.drepc@dreamsresorts.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2014

This resort has beautiful grounds with a lot of trees and shade, is well kept, with friendly staff and a great beach.
If you are a snob or like to complain you'll discover some little imperfections in your rooms or occasionally with the way things are organized. But laugh it off and realize that their overall effort in creating a beautiful resort has been successful. The beach and the pool are also really well kept and are being cleaned continuously. If there are some items lying around (rarely) it is because some tourists behave in a way that is at times embarrassing, leaving cups, bottles, straws, plates where ever they feel like. The staff is doing their best to clean this up though essentially around the clock. We have been to many resorts over the years and this ranks among the most pleasant ones.

  • Stayed: April 2014, travelled with family
    • Value
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4  Thank globetrotter99_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary U, eConcierge at Dreams Punta Cana Resort & Spa, responded to this reviewResponded 5 May 2014

Dear guest,

Thanks for sharing your comments and photos. We are very happy to know that you had an amazing time with us. Thank you for choosing Dreams Punta Cana Resort & Spa as your vacation destination. We feel honored to have hosted you.

We really appreciate the time you have taken to tell us about your Dreams experience. We are glad you've enjoyed your stay so much, and have nothing but wonderful things to say about us. It was a pleasure to have you here and make you feel as special as you are to us.

We look forward to hosting you again in the near future.

Should there be anything else we could assist you with us, please do not hesitate to contact.

Best Regards,

Gary Ubiera
eConcierge
Dreams Punta Cana Resort & Spa
econcierge.drepc@dreamsoresorts.com

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Additional Information about Dreams Punta Cana Resort & Spa

Address: Playas Uvero Alto, Punta Cana, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Punta Cana
#12 Casino Hotel in Punta Cana
#16 Spa Hotel in Punta Cana
#16 Top resorts Hotel in Punta Cana
#17 On the Beach Hotel in Punta Cana
#18 Luxury Hotel in Punta Cana
#42 Romantic Hotel in Punta Cana
Price Range: £166 - £375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Punta Cana Resort & Spa 4*
Number of rooms: 620
Official Description (provided by the hotel):
Secluded in a lush tropical paradise, Dreams Punta Cana Resort & Spa features one of the largest free-form swimming pools in the Dominican Republic, stretching from the lobby all the way down to the pristine beach. ... more   less 
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Also Known As:
Dreams Punta Cana Hotel Punta Cana
Sunscape Beach Punta Cana
Punta Cana Sunscape Beach
Dreams Resort Punta Cana
Dreams Punta Cana Resort
Dreams Dominican Republic

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