i was 8/13/14/ to 8/17/14 i was expecting so much more about this hotel I was disappointed of everything the food the staff not friendly the waiters you had to be searching for them to get a drink. compare to the others hotels I visited in punta cana this is the worst experience ever and for the money that I paid. I was there for a wedding I was so excited all my life I wanted to go to this resort. The Melia which are partners is much better the staff way better.
I made reservation for the hibachi restaurant the lady told me that I will get a ticket to confirm Saturday came there was nothing in my room so I called she told me is fine we have it just go to restaurant we went guess what no reservation I was pissed off. the food at buffet bad I had to get my soda myself for my husband and my friends cause the waiter kept ignoring us. I guess cause we all were Dominicans they treat us differently it has happen with another resort in punta cana.. really disappointed. no night entertainment no activities in day. the only thing I like was the pool.More
- Free Parking
- Breakfast included