We spent six days, five nights at the hotel. The first impression was only fair as we needed to have our room changed however the bellman was so helpful and the staff responded so well that we felt very good after settling down. The junior suite was spacious and the bedding was great. Housekeeping in the room was very good.
The beach and pool areas are spectacular. Very active and the service was great, The evening entertainment was fun and interesting. The was plenty to do at night considering you also had access to other hotels in the resort.
The restaurants were great for breakfast and lunch. We had our dinners and both the buffet and specialty restaurants. All being considered, the Italian restaurant was the best specialty restaurant. The buffet restaurant has very good quality in the evening. We were disappointed with the steak house.
In conclusion, the service staff is really exceptional. This experience ran through the entire hotel and I would go back because they made me feel welcomed and I relaxed./
- Official Description (provided by the hotel):
- * Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Palace Bavaro, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 40 km / 31 miles from Higuey * 30 km / 19 miles from Punta Cana Intl. Airport Accepted Credit Cards: MasterCard, Visa ... more less
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- Also Known As:
- Riu Palace Punta Cana Hotel Punta Cana
- Punta Cana Riu Palace
- Riu Palace Hotel Punta Cana