I can't believe this place even exists or that there are people in this world that would ever vacation here. My husband and I stayed here for 5 nights on recommendations from a travel agency(obviously they have never visited this place). Ok, here goes...
-smelly, moldy rooms
-Inedible food. So many health violations here. Food sitting out for hours in the heat. We both found hairs in our food!
Drinks are gross! Especially the wine, that tastes like sewage!
Staff was extremely rude and pretended they didn't understand you.
Only 1 pool that is packed with so many people eating in it and who knows what else. Cups and straws floating around. And the temp was hot!
Zero nightlife! Pool bar closes at 6pm. So much for having a drink and enjoying the sunset.
Sports bar was a joke... And it is only place for late night food. Hotdogs in a fridge that you microwave yourself??
If you don't speak Spanish be prepared to be treated like you don't exist.
I could go on and on! We have traveled to 6 continents and have never been to such an awful resort! We left the resort one day just to find something edible to eat. Do yourself a favor and erase the Riu as an option. Trust me, all the bad reviews are true! The good ones must be written by management.
- Official Description (provided by the hotel):
- * Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Palace Bavaro, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 40 km / 31 miles from Higuey * 30 km / 19 miles from Punta Cana Intl. Airport Accepted Credit Cards: MasterCard, Visa ... more less
- Reservation Options:
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- Also Known As:
- Riu Palace Punta Cana Hotel Punta Cana
- Punta Cana Riu Palace
- Riu Palace Hotel Punta Cana