A very sophisticated and elegant environment, with meticulous attention to detail. The quality of construction and choice of materials could not be improved upon, with an abundant use of local stone. All villas are two stories, set in their own individual landscape making the approach to each very special with the feeling of privacy. Our Junior Suite comprised a 450 square foot room, 15 feet by 30 feet, plus two large bathrooms, a kitchenette, sizable closet space, and a 350 square foot terrace overlooking the sea. The grounds and landscaping are magnificent with incredible attention to quality plantings, an impressive variety of species, manicured and maintained daily with a large staff - nothing out of place. And orchids peeking out from everywhere! The path network meanders through lush and healthy vegetation, paved in local stone with a white gravel border between it and meticulous lawns. The setting could not be improved upon.
You are assigned your own Club Car golf cart giving one the opportunity to travel the extensive grounds, golf courses and Club House at leisure.
The entire staff takes great pride in their work and in their environment, and this pride is translated to each guest where you are treated as though you are the only guest in the resort, and given personal attention. Amazing would be an understatement. Underlying all this is a warm smile at every encounter, and a personal greeting. It crosses all discipline, from Villa Manager to dining staff, to housekeeping, and to gardeners.
I should note that the attention begins the moment you step off the airplane, greeted at the foot of the airplane stairs by a Tortuga Bay staff member who escorts you to a waiting vehicle to take you to the terminal, handling your passport control requirements and whisking you through a segregated VIP area and out to a waiting car. A process that takes minutes. The best service we have had in our Caribbean travels over 30 years.
Dining setup allowed for private conversation without crowding, and with Frette table linens to add to the quality. With regard to food, breakfast was always abundant and satisfying, as was lunch. However, we feel that the dinner menu is inappropriate for the setting - too heavy and too complicated. During our 9 day stay, and after two dinners, we gravitated to La Yola for all our dinners. The food there is extremely well prepared with a great deal of variety and attention to presentation. The maitre d' and staff are outstanding, and once again one is given personal attention at every meal.
Conclusion: we shall return ! How could we not.
- Official Description (provided by the hotel):
- Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this boutique hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service. Guests may choose from a variety of accommodations: 1 bedroom junior suites, 2 bedroom suites, 3 or 4 bedroom villas, all situated along a private white sand beach, with every convenience within easy reach. ... more less
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