My husband and I just returned from our vacation at the Zoetry and had a wonderful and relaxing vacation. From the reviews we had read we were a bit nervous to stay there, but in every review there appeared to be some truth and a little exaggeration.
This resort truly gives you the chance to sit back, relax and reconnect with your spouse. Any and everything we could have wanted was delivered to us and always with a smile. From the room service 24 hours a day with a full menu, to the wonderful ladies serving us on the beach, you really do not have to lift a finger and can really enjoy every moment. The staff was amazing and always took the time to get to know us and remember our preferences. This is nothing that you could ask for that they wouldn’t make happen. The group dinners that they host are a wonderful way to get to know other couples and enjoy the experiences. The wine pairing dinner was wonderful and Alain was truly spectacular at hosting it. The knowledge of the wines he presented was very nice and it actually allowed my husband for the first time to find a red wine he liked and understand what he enjoyed about it. The food was amazing, except the lobster which was always overcooked, but the presentation was phenomenal. The romance of this resort is truly what couples should come for. You can pay a bit extra to do a special dinner on the beach and it’s worth every penny. The service as always is unbelievable, the menu is outstanding and the ambience of the setting is more than I could have ever asked for. The nightly turn down is something you will not find at a larger resort, which is something incredible all on its own, and one of my favorite experiences.
I will be honest we did have a few negative experiences at this resort. When we first arrived, our room was not ready. Not a big deal, but after traveling all morning, and then the hour drive to the resort it would have been nice to change and lay down. Not too big of a deal though. However, that afternoon we wanted to sign up for the Chef's tasting dinner and we were told we were not able to because it was "overbooked!" In a resort of 51 rooms and that prides itself on the "Endless Privileges" this definitely put a bad taste in our mouth. At Zoetry they place a sheet in your room nightly telling you about the next day's activities and you are to sign up, but how can you tell a couple that just arrived at 3pm that afternoon that they are unable to take part? I would think that saving a spot for couples arriving that day would be the most important to give us the opportunity to start our experience. It really honestly made us feel that we were not part of this exclusive resort which is not a great feeling in the first couple of hours of your arrival. Yes, there were bugs and lizards, but it's the Caribbean, it's to be expected. However at night they turn off all the lights and it is complete darkness. It is very hard to get back to your room especially if you have had a couple of drinks. Our last day there we arranged to have our breakfast sent to us at 4am since we had an early flight. The room service guy brought it to us, but as he was leaving we heard a loud bang outside, and plates crashing. He tripped in the dark and we felt horrible. This is something they really should address.
If you want a relaxing vacation, with exceptional service then Zoetry Agua Punta Cana is the place for you.
- Official Description (provided by the hotel):
- Perfectly located along a 200 yard stretch of pristine beach on the easternmost Coast of the Dominican Republic in Uvero Alto, Zoetry Agua Punta Cana is a sanctuary of supreme relaxation integrated with nature. With 96 ultra-luxurious suites nestled throughout the beautifully-manicured gardens of this oceanfront Caribbean resort created from natural stones, hardwoods, cathedral ceilings and cane-thatched roofs, guests can spend afternoons swimming in the calm, tranquil ocean waters, under a palm tree in one of the inviting lounge terraces, or staring out at the beautiful garden or ocean views from their own private terrace or balcony. Zoetry Agua Punta Cana provides guests Endless Privileges® offering them limitless access to lavish amenities and services that include four gourmet a la carte restaurants, three bars and lounges, while the Sip, Savor & See Dining Experience provides 41 additional dining and entertainment venue options at nearby sister properties. 24-hour dining options allow guests to enjoy late night bites at Amaya. Or stay in and order room service. It’s all available at any hour day or night. The resort also features a luxurious spa filled with Natura Bisse products and an extensive menu of unique and indigenous body treatments. A full-service fitness center, salon and meeting facilities are also available to guests. ... more less
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- Also Known As:
- Zoetry Agua Punta Cana Hotel Punta Cana
- Agua Hotel Punta Cana
- Agua Punta Cana