We loved this property & the staff was "Over the top" amazing! First, I would like to say that I have never ever written a review on anything ever. My motivation for this review is not only to help other travelers, but also to give praise to the amazing staff at the Zoetry, they were all excellent. Our trip began by staying at a different resort (Dreams, La Ramona), and after 4 nights there, we moved over to the Zoetry. It was like moving from Spring Break to this luxurious 4 star resort which was very peaceful and relaxing.
There were 3 staff members that we would give 6 stars to, as they were far above "Excellent". They are: Omar in the restaurants; Gill in the Lobby bar; and Yessica in the restaurants. We would also like to mention the following staff members that gave us amazing 5 star service: Gilandro in the pool bar; Hector in the restaurants; Carlito in the lobby bar; Marcello in the lobby bar; Eddy at the front desk; and Josais in the restaurants.
Now, I would like to speak about the property. Everything was very clean, and well kept up. We stayed on the North side, which appeared to be the new section. The beach was awesome, and we loved the pools. The food was amazing, and there was made-to-order food for every meal, no buffet meals here! The drinks were better here than they were at Dreams. We even ordered the coco loco that came in a fresh coconut with coconut milk. We gave this place a 4 star rating instead of a 5 star because of one main reason: we complained about the sewer smell coming into our bathroom window twice, and it never was addressed or resolved (note: the bathroom window was not glass, but rather angled wood slats with a screen on the outside so there was no way to close, so we kept the bathroom door shut). However, I am sure that we could have switched rooms if we would have pressed the issue. I don't know why they didn't put glass in this opening, as it would keep the rooms quieter and avoid any smells from entering the rooms.
Bottom line: we would definitely stay here again, and would highly recommend this property! It is definitely worth the difference in price compared to the Dreams La Ramona if you want a quiet relaxing vacation.
- Official Description (provided by the hotel):
- Perfectly located along a 200 yard stretch of pristine beach on the easternmost Coast of the Dominican Republic in Uvero Alto, Zoetry Agua Punta Cana is a sanctuary of supreme relaxation integrated with nature. With 96 ultra-luxurious suites nestled throughout the beautifully-manicured gardens of this oceanfront Caribbean resort created from natural stones, hardwoods, cathedral ceilings and cane-thatched roofs, guests can spend afternoons swimming in the calm, tranquil ocean waters, under a palm tree in one of the inviting lounge terraces, or staring out at the beautiful garden or ocean views from their own private terrace or balcony. Zoetry Agua Punta Cana provides guests Endless Privileges® offering them limitless access to lavish amenities and services that include four gourmet a la carte restaurants, three bars and lounges, while the Sip, Savor & See Dining Experience provides 41 additional dining and entertainment venue options at nearby sister properties. 24-hour dining options allow guests to enjoy late night bites at Amaya. Or stay in and order room service. It’s all available at any hour day or night. The resort also features a luxurious spa filled with Natura Bisse products and an extensive menu of unique and indigenous body treatments. A full-service fitness center, salon and meeting facilities are also available to guests. ... more less
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- Also Known As:
- Zoetry Agua Punta Cana Hotel Punta Cana
- Agua Hotel Punta Cana
- Agua Punta Cana