I doubted that it was possible, but our second visit to Zoetry was even better than the first. From the warm greeting upon arrival (“welcome home”) to the sad embraces when we departed, our expectations were exceeded.
We booked our trip with Apple this time. For some reason, that makes no sense to me, the rate (lodging) was quite a bit lower than what was quoted directly from Zoetry (maybe because the package included the plane tickets?). Included in the Apple package was round trip transportation to and from the airport. I was a bit leery of this since on the previous visit, Zoetry provided a very nice private SUV (and a bottle of Champagne!) for the trip from the airport. My fear was that we would be transported in a large bus and dropping other “Apple people” at their various destinations before going to Zoetry. We were the only passengers in the vehicle from Apple that was every bit as nice as the SUV from the previous visit (in fact it was the same company, Amstar) and the driver was very happy to stop at a store so we could buy a couple of cold Presidente’s for the ride (I bought him a coke).
For some reason we did not even walk into the spa on our first visit. Big mistake! This time we enjoyed a couple’s massage and spent several hours (during a brief rain) soaking in the hot pool and Jacuzzi. When the spa is not busy, a couple of the ladies will walk around the property letting you know of the “deal of the day,” which should be taken advantage of at least once. The costs of some of the services of the spa are negotiable.
Most mornings we enjoyed our breakfast while sitting on our lounges on the beach. A simple contact with room service (via the ladies at Indigo who were setting up for the day) brought prompt service. I could get used to being served breakfast on the beach every day.
The addition of the coffee shop is very welcomed. We enjoyed coffee, tea and even hot chocolate several times.
The food at each of the restaurants and the beach BBQ was very, very good. We enjoyed surf and turf (filet and lobster tail) more than once. The lasagna was also memorable – we’re still not sure what that unique spice was. Service was prompt and friendly (thanks Enrique, Jordanie, Carlos (all 4), Junior, Juan, Diane, et al).
Bar service, whether being served on the beach (thank you Caroline, Rosa and Yari) or at the bars (thank you Martina, Gregorio, Benjamin, Kenny and Angi) was wonderful. Great drinks, cerveza and mamajauna (Dominican “Viagra”) always available.
Don’t miss the cigar class, the beach BBQ and other daily activities. Cristina and “B 5” (Vladimir) do a great job.
The positives? First would be the fine people who work there. From “sand man” (one of the hardest working men I have ever seen) to Edward (bellman) to Werner at the front desk, to the maids to the landscapers (hombre verdes) to the leader (Jefe?), Natalia, this is one great group of people.
Second would be the true beauty of this idyllic property. Clean and verdant are two words that come to mind.
Third is the quality and variety of the food and the top service. From the beach to the bars to the fine restaurants, we were never disappointed.
The cons? A couple of days there were some people who could not find vacant lounges on the beach. This was caused by people who had left the beach but did not take their towels to the towel basket; rather inconsiderate if you ask me. It should be pointed out that the pool guy (do not remember his name) brought a couple of the pool “beds” to the beach for those who could not find a lounge chair. That’s service!
Some advice to make your visit even more enjoyable: Ask the people who are serving you their names and give them yours as well. Do tip when appropriate. A little $ here and there does not hurt anything. No one seemed to expect to be tipped but were quite appreciative when they received one. Be considerate of other guests and put your towels in the basket when vacating your lounge or pool bed.
We are very much looking forward to a return visit!
Thank you Natalia and team for a fantastic week in paradise!
We would be happy to answer any questions from anyone about our experience(s) at Zoetry.
Tomas y Amelia
- Official Description (provided by the hotel):
- Perfectly located along a 200 yard stretch of pristine beach on the easternmost Coast of the Dominican Republic in Uvero Alto, Zoetry Agua Punta Cana is a sanctuary of supreme relaxation integrated with nature. With 96 ultra-luxurious suites nestled throughout the beautifully-manicured gardens of this oceanfront Caribbean resort created from natural stones, hardwoods, cathedral ceilings and cane-thatched roofs, guests can spend afternoons swimming in the calm, tranquil ocean waters, under a palm tree in one of the inviting lounge terraces, or staring out at the beautiful garden or ocean views from their own private terrace or balcony. Zoetry Agua Punta Cana provides guests Endless Privileges® offering them limitless access to lavish amenities and services that include four gourmet a la carte restaurants, three bars and lounges, while the Sip, Savor & See Dining Experience provides 41 additional dining and entertainment venue options at nearby sister properties. 24-hour dining options allow guests to enjoy late night bites at Amaya. Or stay in and order room service. It’s all available at any hour day or night. The resort also features a luxurious spa filled with Natura Bisse products and an extensive menu of unique and indigenous body treatments. A full-service fitness center, salon and meeting facilities are also available to guests. ... more less
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- Also Known As:
- Zoetry Agua Punta Cana Hotel Punta Cana
- Agua Hotel Punta Cana
- Agua Punta Cana