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Hotel Riu Republica
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Reviews (3,030)
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1,084
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All reviewssports barcourtyard viewbuffet stylemain buffetsteakevery other dayquiet poolasian restaurantnachosliquor dispensernew sectionfoam partyplenty of chairsentertainment staffspecialty restaurantsbig resortgreat resort
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Reviewed 3 weeks ago via mobile

First of all, this was mine and my boyfriend's second staying at Riu Republica as we were there May 2017. This year we brought along my best friend and her husband. This is our favorite resort we have been to!! Leo at the disco was amazing yet again this year and deserves kudos, Wanda on the entertainment was always trying group get people involved in games dancing or other activities and it was great to see her still there! Always smiling and keeping everyone busy! My best friend and I loved the daily water aerobics with Pony, he was great!
The housekeeping staff always kept our room spotless!! The whole hotel is always so clean they truly work their butts off.
All the server's always made sure we were seated promptly for dinners or if we were at the pools or bars that we had drinks in hand lol The staff are all so pleasant and welcoming!
I love the beach the only thing I wish they would maybe do is make it more accomodating for people who may have a hard time getting to the beach by maybe constructing a boardwalk on the path that takes you to the beach near the aquamar pool as the sand is very deep and hard to walk in if you have bad knees/legs this would make it much easier. If you are someone who may have an issue with this the best way to go is all the way to the left side of the resort if your facing the beach(near cocos bar) you will come to an asphalt path that is easier to get to the beach on and the sand is more compact.
We love the food at the resort, italian and steakhouse are great! And we loved the Mangu buffet on the new side by the waterslides for lunch! We generally ate dinner on the older side at the other bigger buffet. If your someone who likes to snack after a late night of drinking,the sports bar has sandwiches hot dogs and nachos and cheese. But when the disco closes at 2am it's gone quick, we brought Tupperware containers and would make a snack container before the buffet closed at 10pm so we could munch later on as there is a microwave in the sports bar as well.
The jerk chicken but on the beach was a daily must! It was sooooo good!! They also have hamburgers and hot dogs.
There truly is something for everyone, if you are looking for quiet there is a quiet pool,if your looking for a party there is a party pool bar on the new side by the waterslides.there is a pool for volleyball as well. In total there is 6 pools and the waterslides.
The beach party on Sunday nights is so much fun! There is also a night time foam party on Fridays at 9 and a day time foam party on Wednesdays at 4. There are schedules for the day usuay posted in the elevators or in the lobby there is a digital screen.if you want to be closer to the beach I suggest requesting to be on the older side, if you want to be near the party pools and slides that is on the newer side. We had a courtyard view and we were room number 2160 on the older side and found it was closer to get to things. It wasn't ocean view but who is in there room all day to stare at the ocean when you can walk to it? Lol .We also took a 15$ can to go to the casino at the Hard Rock resort which is next door, if you order drinks from the server's they are free or there is a cash bar. Admission is free they just give you a wristband to know you are visiting.if you wanted to spend a day they also have rates for using all the amenities of the hotel and inclusive drinks and food.
All in all we will return again to Riu Republica, and if your looking for good food great service, entertainment or quiet, this resort has it all! We tipped out about 200 USD in total for the week, everyday to our servers bartenders housekeepers or anyone who helped us and they were always more than appreciative and always made sure we were taken care of.

Stayed: May 2018, travelled as a couple
5  Thank adele p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Before I review the resort, let me tell you about the airport in the Dominican. If you are offered a VIP pass---buy it! We didn't know about the offer and waited for 1 hour and 45 minutes in the immigration line. The VIP pass is like a "fast pass" at an amusement park. By the time we made it through immigration our luggage had long since been removed from the baggage carousel and we literally had to dig through piles of luggage to find our bags. The whole experience was very frustrating.
Now to the resort. Thank goodness check in was quick due in part to our late arrival from the airport! Our bellman showed us immediately to our room. The resort is huge. Our building was one of the farthest from the beach, but we did have two pools and the water slides to overlook from our room. One of the two pools was very noisy and reminded me of a spring break pool, yet it was May. We steered clear of it.
The pools closer to the beach were much more calm. However, we weren't there for the pools we were there for the beach. It was one of the most beautiful beaches we've traveled to together. Plenty of loungers, but if you want one (or more) under a palapa be prepared to head to the beach very early. We were at the beach by 6:30 am each morning to save ours.
Food and drinks were average at best. We did enjoy one restaurant. Kulinarium (there are two restaurants by this name on the property, you want the one that's off the beaten path). The food there was delicious and the service was spot on. Yasdenys took excellent care of us the first night we dined there.
We found the staff at Riu Republica to be hit or miss. Most were a "miss". There was one day, in particular, where every single employee seemed like the guests were an annoyance. We really didn't appreciate the treatment as we are very easy-going people.
My husband and I did meet some really fun people from the States (lots and lots of Europeans). We spent our nights either in the lobby bar with them, or on our own in the corner bar by Kulinarium. The bartenders there were a "hit!" We appreciated their attention to detail.
As you can tell, my review of this resort is mixed. We would go back, but only for a short stay...4 nights max. The beach is what sealed the deal for us at the Riu Republica.

Room Tip: Very few rooms offer an ocean view.
  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Service
5  Thank Nori B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Republica, responded to this reviewResponded 3 weeks ago

Dear guest,

Thank you for taking the time to give us such detailed feedback following your recent stay at our hotel.

We are disappointed to hear that our customer service failed to live up to your expectations because the ethos of our staff training requires a helpful, friendly and very obliging service at any time. For this reason, we will send your feedback to our management team in case these guidelines have not been adequately fulfilled at some point since for us every remark is helpful for ongoing and future staff training.

To end on a positive note, it means a lot to us to know that the food offerings in our ‘Kulinarium West’ gourmet restaurant fulfilled your expectations.

We hope to get another chance to welcome you again at one of our worldwide RIU hotels in order to deliver the high standards of guest service and quality which are typical at our resorts.

With our best wishes we remain,

Hotel Riu Republica
Online Reputation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

The rooms are adequate nothing lavish. The resort has a number of nice restaurants and the buffets are very good. The 24 hour sports bar food is terrible, cold sandwiches to be microwaved. The bars are good and the entertainment is fair. It has good night life with a DJ! Pools are plentiful and the pools slide is nice. Clean beach and a short walk from the pool area!
Overall 4 stars!

Stayed: May 2018, travelled with family
4  Thank kookie1938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

The hotel grounds are spectacular however the immense size obviously has created management problems. Staff is lazy and inefficient so the hotel appears dirty and older than its years. The clientele is low class so the staff is not incentivized to be more accommodating. Smoking is pervasive at outdoor dining venues around the pools and even in the pools. People with boom boxes make one feel that you are vacationing in a third world ghetto. Never again.

Stayed: May 2018, travelled with friends
10  Thank Steven G H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Republica, responded to this reviewResponded 3 weeks ago

Dear guest,

Thank you for taking the time to give us your feedback and for expressing your concerns.

We are committed to providing excellent quality of products and services to our guests. It is disappointing to learn that you left our hotel thinking otherwise. We appreciate our guests’ comments since they help us improve our services, and for this reason, we will share your impressions with the relevant department in line with the main goal to achieve the highest levels of customer satisfaction.

We really hope you will give us a second chance to redeem ourselves and to demonstrate the high standards of guest service and quality that are typical at our resorts.

With our best wishes we remain,

Hotel Riu Republica
Online Reputation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

The only thing that spoils this hotel were pushy, rude, arrogant,people (not from England ),who expect and demand staff cater to their every whim without any thanks. That said this was our third holiday in Dom Rep and didn't disappoint. The staff were always busy but had the time for us interested in engaging with us and making our holiday enjoyable. Room we had a problem with the first day saw Suelin on the front desk she had us moved the following day to a great room, including fridge stocked every day with beer and mixers, an easy to work safe and toiletriesin the bathroom, very happy thanks. Pools were very clean and warm,the towels were clean not new but were service cleaned every day no problem getting a sun bed. Food was great no problems plenty of choice and freshly cooked.The waiter staff were very attentive and a big up to Martha in the Altergrater restaurant lovely lady. We went on the Boogie Buggies trip the best trip on the list please tip as much as you can to the people who matter this is a poor country so help the ones out you think need it.Read the reviews that matter as you can tell some people can not be pleased referring to the people at the top of this review don't be put off come to this paradise island and make your own mind up and some great memories!! We are coming back.

Room Tip: ask for a room 2149 to get a quiet garden room in good position for restaurants etc
  • Stayed: May 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
9  Thank steve621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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